Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    HotFix release 2.25.66

    Scheduled Pinned Locked Moved Suunto Vertical
    78 Posts 31 Posters 11.2k Views 32 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • sartoricS Offline
      sartoric Moderator @dombo
      last edited by

      @dombo said in HotFix release 2.25.66:

      I sent logs to suunto right after watch recover.

      Did you contact support or someone here (eg. @isazi , @Dimitrios-Kanellopoulos ) ?
      Because just sending logs is not really useful 🙂

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        dombo Bronze Member @sartoric
        last edited by

        @sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

        sartoricS 1 Reply Last reply Reply Quote 0
        • sartoricS Offline
          sartoric Moderator @dombo
          last edited by

          @dombo
          Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          Mff73M D 2 Replies Last reply Reply Quote 1
          • Mff73M Online
            Mff73 @sartoric
            last edited by

            @sartoric said in HotFix release 2.25.66:

            @dombo
            Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

            Yes, but for those who don’t know who to contact, the circle may never loop. 😂

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 1
            • D Offline
              dombo Bronze Member @sartoric
              last edited by

              @sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

              1 Reply Last reply Reply Quote 1
              • J Offline
                Jugger
                last edited by

                I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

                Suunto Vertical Titanium Forest

                1 Reply Last reply Reply Quote 0
                • A Offline
                  angel33
                  last edited by

                  Hi all,

                  this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

                  If I try to customize sport mode for Snorkeling, I see the displays for running.

                  Any help is more than welcome.

                  Thanks in advance,
                  Angel


                  Suunto Ambit2 Sapphire
                  Suunto Elementum Aqua
                  Suunto Vertical Titanium Solar (2.25.66)
                  Android 13, Galaxy S21FE5G
                  Suunto App 4.73.3 (4073003)

                  1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @lexterm77
                    last edited by

                    @lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 0
                    • unoczU Offline
                      unocz
                      last edited by

                      So i got the new fix but my watch always count only 7 or 9 meters of swimming…
                      Any ideas?

                      freeheelerF HighlandsH 2 Replies Last reply Reply Quote 0
                      • freeheelerF Offline
                        freeheeler @unocz
                        last edited by

                        @unocz
                        what swim style do you practise?

                        living sideways

                        unoczU 1 Reply Last reply Reply Quote 0
                        • unoczU Offline
                          unocz @freeheeler
                          last edited by

                          @freeheeler Open water swimming (basic)

                          freeheelerF 1 Reply Last reply Reply Quote 0
                          • freeheelerF Offline
                            freeheeler @unocz
                            last edited by

                            @unocz
                            this is the selected sport mode, as I understand.
                            I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

                            living sideways

                            unoczU 1 Reply Last reply Reply Quote 0
                            • HighlandsH Offline
                              Highlands @unocz
                              last edited by

                              @unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

                              unoczU 1 Reply Last reply Reply Quote 0
                              • unoczU Offline
                                unocz @freeheeler
                                last edited by

                                @freeheeler

                                Just the normal swimming with hands under the water all the time ….

                                1 Reply Last reply Reply Quote 0
                                • unoczU Offline
                                  unocz @Highlands
                                  last edited by

                                  @Highlands
                                  But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?

                                  sartoricS 1 Reply Last reply Reply Quote 0
                                  • sartoricS Offline
                                    sartoric Moderator @unocz
                                    last edited by

                                    @unocz
                                    In fact, if you keep your watch always under water there is no way for the GPS signal to reach it.

                                    SVTS - 2.40.38
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 14 - One UI 6.1
                                    Suunto App Android 5.2.5 beta
                                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                    unoczU 1 Reply Last reply Reply Quote 2
                                    • unoczU Offline
                                      unocz @sartoric
                                      last edited by

                                      @sartoric

                                      Wow, ok so I have to deal with that….
                                      Thanks anyway😊

                                      freeheelerF 1 Reply Last reply Reply Quote 0
                                      • freeheelerF Offline
                                        freeheeler @unocz
                                        last edited by

                                        @unocz
                                        yes, but that’s the same for every watch.
                                        satellite signals do not enter the water at all. no chance to calculate your position when the watch is submerged only a tiny little bit

                                        living sideways

                                        unoczU 1 Reply Last reply Reply Quote 1
                                        • unoczU Offline
                                          unocz @freeheeler
                                          last edited by

                                          @freeheeler
                                          Yes I just realised that 😕

                                          freeheelerF 1 Reply Last reply Reply Quote 0
                                          • freeheelerF Offline
                                            freeheeler @unocz
                                            last edited by

                                            @unocz
                                            what you could do, if you prefer breaststroke, get an inflatable safety buoy with a small wallet compartment and put the watch in there. of course you need external HR and stroke will not be counted, but distance will be correct. downside: you can’t see your time and distance during the activity.
                                            alternatively put the phone in there and track with SA?

                                            living sideways

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy