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    HotFix release 2.25.66

    Scheduled Pinned Locked Moved Suunto Vertical
    78 Posts 31 Posters 11.2k Views 32 Watching
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    • sartoricS Offline
      sartoric Moderator @dombo
      last edited by

      @dombo
      Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      Mff73M D 2 Replies Last reply Reply Quote 1
      • Mff73M Offline
        Mff73 @sartoric
        last edited by

        @sartoric said in HotFix release 2.25.66:

        @dombo
        Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

        Yes, but for those who don’t know who to contact, the circle may never loop. 😂

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 1
        • D Offline
          dombo Bronze Member @sartoric
          last edited by

          @sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

          1 Reply Last reply Reply Quote 1
          • J Offline
            Jugger
            last edited by

            I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

            Suunto Vertical Titanium Forest

            1 Reply Last reply Reply Quote 0
            • A Offline
              angel33
              last edited by

              Hi all,

              this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

              If I try to customize sport mode for Snorkeling, I see the displays for running.

              Any help is more than welcome.

              Thanks in advance,
              Angel


              Suunto Ambit2 Sapphire
              Suunto Elementum Aqua
              Suunto Vertical Titanium Solar (2.25.66)
              Android 13, Galaxy S21FE5G
              Suunto App 4.73.3 (4073003)

              1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @lexterm77
                last edited by

                @lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                1 Reply Last reply Reply Quote 0
                • unoczU Offline
                  unocz
                  last edited by

                  So i got the new fix but my watch always count only 7 or 9 meters of swimming…
                  Any ideas?

                  freeheelerF HighlandsH 2 Replies Last reply Reply Quote 0
                  • freeheelerF Offline
                    freeheeler @unocz
                    last edited by

                    @unocz
                    what swim style do you practise?

                    living sideways

                    unoczU 1 Reply Last reply Reply Quote 0
                    • unoczU Offline
                      unocz @freeheeler
                      last edited by

                      @freeheeler Open water swimming (basic)

                      freeheelerF 1 Reply Last reply Reply Quote 0
                      • freeheelerF Offline
                        freeheeler @unocz
                        last edited by

                        @unocz
                        this is the selected sport mode, as I understand.
                        I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

                        living sideways

                        unoczU 1 Reply Last reply Reply Quote 0
                        • HighlandsH Offline
                          Highlands @unocz
                          last edited by

                          @unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

                          unoczU 1 Reply Last reply Reply Quote 0
                          • unoczU Offline
                            unocz @freeheeler
                            last edited by

                            @freeheeler

                            Just the normal swimming with hands under the water all the time ….

                            1 Reply Last reply Reply Quote 0
                            • unoczU Offline
                              unocz @Highlands
                              last edited by

                              @Highlands
                              But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?

                              sartoricS 1 Reply Last reply Reply Quote 0
                              • sartoricS Offline
                                sartoric Moderator @unocz
                                last edited by

                                @unocz
                                In fact, if you keep your watch always under water there is no way for the GPS signal to reach it.

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 14 - One UI 6.1
                                Suunto App Android 5.2.5 beta
                                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                unoczU 1 Reply Last reply Reply Quote 2
                                • unoczU Offline
                                  unocz @sartoric
                                  last edited by

                                  @sartoric

                                  Wow, ok so I have to deal with that….
                                  Thanks anyway😊

                                  freeheelerF 1 Reply Last reply Reply Quote 0
                                  • freeheelerF Offline
                                    freeheeler @unocz
                                    last edited by

                                    @unocz
                                    yes, but that’s the same for every watch.
                                    satellite signals do not enter the water at all. no chance to calculate your position when the watch is submerged only a tiny little bit

                                    living sideways

                                    unoczU 1 Reply Last reply Reply Quote 1
                                    • unoczU Offline
                                      unocz @freeheeler
                                      last edited by

                                      @freeheeler
                                      Yes I just realised that 😕

                                      freeheelerF 1 Reply Last reply Reply Quote 0
                                      • freeheelerF Offline
                                        freeheeler @unocz
                                        last edited by

                                        @unocz
                                        what you could do, if you prefer breaststroke, get an inflatable safety buoy with a small wallet compartment and put the watch in there. of course you need external HR and stroke will not be counted, but distance will be correct. downside: you can’t see your time and distance during the activity.
                                        alternatively put the phone in there and track with SA?

                                        living sideways

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                                        • lexterm77L Offline
                                          lexterm77 Bronze Member
                                          last edited by

                                          I got another crash, Had battery performance, target distance, heart rate z1, S+ weather insights and active look, breadcrumb nav, it crashed exactly before target 50% notification. This also happened before right at 50% of target set last time.

                                          1 Reply Last reply Reply Quote 0
                                          • L Offline
                                            Luis Andés Olmedo Bronze Member
                                            last edited by

                                            This weekend, while navigating an MTB route with my SV, the watch reset iself to “clock mode”. I had to initiate MTB activity again… I have two records in the app, one with the first part of my workout and another one with the second part.

                                            Is this a known issue?

                                            Thank you.

                                            markeczzzM 1 Reply Last reply Reply Quote 0
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