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HotFix release 2.25.66

Scheduled Pinned Locked Moved Suunto Vertical
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  • J Offline
    Jacobus
    last edited by 30 Jun 2023, 19:13

    I also had a crash during a trail run after 3 hours today, suddenly I saw my time screen…
    And I still had 8km to go Fortunately everything was saved, but it is annoying…
    I ran with my stryd and my polar verity sense heart rate monitor. I ran a route and had performance battery on

    1 Reply Last reply Reply Quote 0
    • S Offline
      Sascha Domres Bronze Member @Dimitrios Kanellopoulos
      last edited by 1 Jul 2023, 15:04

      @Dimitrios-Kanellopoulos Hi, made a trip to cologne today. My watch didn’t show a map although I downloaded the whole of Germany… Soft reset didn’t work… the map works 150 km away in my home town of Hessen… The vertical is really unreliable…

      S F 2 Replies Last reply 1 Jul 2023, 15:07 Reply Quote 0
      • S Offline
        sartoric Moderator @Sascha Domres
        last edited by 1 Jul 2023, 15:07

        @Sascha-Domres
        please, avoid “spamming” in multiple thread.

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 15 - One UI 7.0
        Suunto App Android 5.4.5 beta
        Suunto App IOs 2.47.1 (19846) beta on MBP M1

        S 1 Reply Last reply 1 Jul 2023, 16:16 Reply Quote 1
        • F Offline
          freeheeler @Sascha Domres
          last edited by freeheeler 7 Jan 2023, 16:17 1 Jul 2023, 16:14

          @Sascha-Domres
          there was an issue with some german maps.
          will you be in Köln again these days? or any other location you’ll visit, soon that is not in your home region?
          and maybe, if you have issues with maps, restarting the watch and maybe deleting and downloading again might at least be worth a try… if you have network and charger with you, of course 🙂

          living sideways

          S 1 Reply Last reply 1 Jul 2023, 16:20 Reply Quote 1
          • S Offline
            Sascha Domres Bronze Member @sartoric
            last edited by 1 Jul 2023, 16:16

            @sartoric sorry

            1 Reply Last reply Reply Quote 0
            • S Offline
              Sascha Domres Bronze Member @freeheeler
              last edited by 1 Jul 2023, 16:20

              @freeheeler Hey thanks… unfortunately I’m only in Cologne this afternoon… I’ve tried restarting without success… do you think I have to download all the maps again?

              F 1 Reply Last reply 1 Jul 2023, 16:28 Reply Quote 0
              • F Offline
                freeheeler @Sascha Domres
                last edited by 1 Jul 2023, 16:28

                @Sascha-Domres
                it’s hard to test which maps are working or not. basically they should work without issues. when there are general issues, like short after launch, they can only be fixed once they’re reported of course.
                I didn’t have maps either on my first weekend trip, just after launch 🙈

                living sideways

                S 1 Reply Last reply 1 Jul 2023, 23:11 Reply Quote 0
                • L Offline
                  lexterm77 Bronze Member
                  last edited by 1 Jul 2023, 23:00

                  When you edit cycling power, no matter what you enter it shows minus signs for every zone, and this screen won’t let me go back. Eventually it goes back if I leave it alone.

                  IMG_2290.jpeg

                  B 1 Reply Last reply 9 Jul 2023, 11:26 Reply Quote 0
                  • S Offline
                    Sascha Domres Bronze Member @freeheeler
                    last edited by 1 Jul 2023, 23:11

                    @freeheeler okay thank you, i will deleted all Maps and Download again…😒

                    F 1 Reply Last reply 2 Jul 2023, 04:58 Reply Quote 0
                    • F Offline
                      freeheeler @Sascha Domres
                      last edited by 2 Jul 2023, 04:58

                      @Sascha-Domres
                      not sure if this is really necessary, I would just do it with NRW, but it’s hard for you to test if it improves, right? 🤷
                      I once downloaded a lot of maps to check what happens when you get close to max storage capacity, but now I have the maps I know I need in the near future only

                      living sideways

                      S 1 Reply Last reply 2 Jul 2023, 07:49 Reply Quote 1
                      • S Offline
                        Sascha Domres Bronze Member @freeheeler
                        last edited by 2 Jul 2023, 07:49

                        @freeheeler yes i can not test it cause i am back home…but thank you…

                        F 1 Reply Last reply 2 Jul 2023, 10:37 Reply Quote 1
                        • F Offline
                          freeheeler @Sascha Domres
                          last edited by 2 Jul 2023, 10:37

                          @Sascha-Domres
                          I’ve had issues with a map today, too. what did you see, when you noticed it’s not working as expected?

                          living sideways

                          M 1 Reply Last reply 2 Jul 2023, 16:27 Reply Quote 0
                          • M Offline
                            mikekoski490 Bronze Member @freeheeler
                            last edited by mikekoski490 7 Feb 2023, 16:28 2 Jul 2023, 16:27

                            @freeheeler I went on a 4 day bikepacking trip and maps didn’t work. On the positive as I forgot my charger cord and was initially worried, 4 days with about 4-6 hours riding per day, all systems activated, performance GPS, HR etc, I still had +50% charge left on the watch when I rolled in home. The downside is even though I downloaded the complete map of the area where I was riding (Sunshine Coast/Vancouver Island area), maps never worked - just the black screen with the grid. Now that Im home, its working again.

                            🤷

                            Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                            Current: Suunto Race Ti

                            Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                            Suunto App running on Google Pixel 8/Android 14

                            F 1 Reply Last reply 2 Jul 2023, 17:07 Reply Quote 1
                            • F Offline
                              freeheeler @mikekoski490
                              last edited by 2 Jul 2023, 17:07

                              @mikekoski490
                              sounds like a nice trip! 🙂 👍
                              sorry to hear that you were unlucky with the maps, too.
                              I’ve sent logs and will pass on your experience, too.

                              living sideways

                              1 Reply Last reply Reply Quote 1
                              • M Offline
                                markman8 @Dimitrios Kanellopoulos
                                last edited by 7 Jul 2023, 04:39

                                @Dimitrios-Kanellopoulos Dimitri good morning. I saw that on the previous update (2.25.64) there is a mention on compass calibration fixed.

                                I did update to the latest version (2.25.66) yesterday in hope that it would fix this problem too, yet I tend to tangle my hands around trying to make this 8 shape for calibrating the compass in vain.

                                Note that I have managed with the old version to calibrate it once (one month ago). From there on it always asks me to calibrate it back with no success. I also own two core black suunto’s in several years time and I did not have this problem.

                                I know that this is not an OpenWaterTracking issue yet I do not know if the newer version does fix the problem with the compass calibration too (I suppose it should).

                                Thanks
                                Michael

                                SerialNo: 231510000128
                                Hardware: 2773D6

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                                • D Offline
                                  dombo Bronze Member
                                  last edited by 7 Jul 2023, 09:23

                                  Hi guys. I had another crash/restart of my vertical right after I start my exercise. I sent logs to suunto right after watch recover. Luckily this was “just a ride”, but it is not funny anymore considering it can happen on the start of the race. PM me if you need more info.

                                  S 1 Reply Last reply 7 Jul 2023, 09:32 Reply Quote 0
                                  • S Offline
                                    sartoric Moderator @dombo
                                    last edited by 7 Jul 2023, 09:32

                                    @dombo said in HotFix release 2.25.66:

                                    I sent logs to suunto right after watch recover.

                                    Did you contact support or someone here (eg. @isazi , @Dimitrios-Kanellopoulos ) ?
                                    Because just sending logs is not really useful 🙂

                                    SVTS - 2.40.38
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 15 - One UI 7.0
                                    Suunto App Android 5.4.5 beta
                                    Suunto App IOs 2.47.1 (19846) beta on MBP M1

                                    D 1 Reply Last reply 7 Jul 2023, 10:12 Reply Quote 0
                                    • D Offline
                                      dombo Bronze Member @sartoric
                                      last edited by 7 Jul 2023, 10:12

                                      @sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

                                      S 1 Reply Last reply 7 Jul 2023, 10:43 Reply Quote 0
                                      • S Offline
                                        sartoric Moderator @dombo
                                        last edited by 7 Jul 2023, 10:43

                                        @dombo
                                        Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 15 - One UI 7.0
                                        Suunto App Android 5.4.5 beta
                                        Suunto App IOs 2.47.1 (19846) beta on MBP M1

                                        M D 2 Replies Last reply 7 Jul 2023, 11:33 Reply Quote 1
                                        • M Offline
                                          Mff73 @sartoric
                                          last edited by 7 Jul 2023, 11:33

                                          @sartoric said in HotFix release 2.25.66:

                                          @dombo
                                          Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

                                          Yes, but for those who don’t know who to contact, the circle may never loop. 😂

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

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