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Conclusions about the Suunto Vertical

Scheduled Pinned Locked Moved Suunto Vertical
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  • S Online
    Sascha Domres Bronze Member @Brad_Olwin
    last edited by 7 Jul 2023, 11:09

    @Brad_Olwin the fact that the maps work for you is certainly due to the fact that you are testing in a different region. Based on my experience within Germany, I cannot rely on maps outside of my hometown. how can I know if the maps work in another region or another country without me being there. for me it seems that some cards are faulty and you don’t know which ones are affected. Forum said that some maps for Germany are incorrect. for example Cologne NRW. I would like Suunto to communicate accordingly. "We found errors in map XYZ… please delete them and download them again… that would be transparent and trust in the map would be restored…

    F M B 3 Replies Last reply 7 Jul 2023, 11:17 Reply Quote -1
    • F Offline
      freeheeler @Sascha Domres
      last edited by 7 Jul 2023, 11:17

      @Sascha-Domres
      if I may chime in here… our forum friend @mikekoski490 also had issues with maps, far away from germany. my wild guess, it is coincidence and difficult to test. also difficult to verify before travelling.

      please see the below link with a brief description what to do if restarting the watch doesn’t help. this is all we can do to support developers to improve maps
      https://forum.suunto.com/post/123379

      living sideways

      1 Reply Last reply Reply Quote 2
      • M Offline
        Mff73 @Sascha Domres
        last edited by 7 Jul 2023, 11:22

        @Sascha-Domres
        Maybe it is not the map itself, but a sum of other circumstances which leads to map not displayed (and of course I really don’t know 😁).
        I had once, no map with previous/initial FW: restart of watch solved it, and map is still the same.
        My personal case, just that.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 2
        • B Offline
          Brad_Olwin Moderator @Sascha Domres
          last edited by 7 Jul 2023, 12:28

          @Sascha-Domres I have tested this in six different regions so far in the US and will test in Europe next week. So, I think somewhat isolated but clearly some regions or some type of watch usage is an issue.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          T ? 2 Replies Last reply 7 Jul 2023, 18:37 Reply Quote 1
          • T Offline
            Tieutieu Platinum Member
            last edited by 7 Jul 2023, 12:31

            I also had few no map issues with first firmware. Soft reset didn’t solved, but stopping/restarting the watch did. Since then not a single black map. Have use it in different regions (different maps)

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

            1 Reply Last reply Reply Quote 0
            • T Offline
              trailcafe Bronze Member @Brad_Olwin
              last edited by 7 Jul 2023, 18:37

              @Brad_Olwin where will you stay in Europe? Doing a race here?

              G B 2 Replies Last reply 7 Jul 2023, 20:01 Reply Quote 0
              • G Offline
                gone troppo Bronze Member @trailcafe
                last edited by 7 Jul 2023, 20:01

                My maps here in Australia whilst taking bout 10 hours to download worked great recently on an off trail hike and got us out of trouble many times including leading us out of the rainforest at night with headlights everyone in our group loved my watch by then end

                E 1 Reply Last reply 7 Jul 2023, 20:45 Reply Quote 1
                • E Offline
                  EzioAuditore Gold Members @gone troppo
                  last edited by 7 Jul 2023, 20:45

                  Black maps only in the beginning but I’ve been gifted with 4 crashes mid activity. One with the latest hot fix 😞

                  Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                  Suunto Wing

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User
                    last edited by 7 Jul 2023, 20:52

                    I’ve shelved the Vertical for now, as I find it too unreliable. It also gives me the chance to let it drain completely for once. 😁

                    B 1 Reply Last reply 9 Jul 2023, 11:22 Reply Quote 0
                    • F Offline
                      fluca Silver Members @Brad_Olwin
                      last edited by 8 Jul 2023, 09:39

                      @Brad_Olwin I agree 100% with you because what you say make sense for me. But it seems to me is not related to my post you are replying or am I missing something?

                      Z B 2 Replies Last reply 8 Jul 2023, 11:24 Reply Quote 0
                      • Z Offline
                        zhang965 @fluca
                        last edited by 8 Jul 2023, 11:24

                        @fluca said in Conclusions about the Suunto Vertical:

                        Brad_Olwin I agree 100% with you because what you say make sense for me. But it seems to me is not related to my post you are replying or am I missing something?

                        That’s normal, dude, it’s his style,

                        Welcome to Suunto community

                        Winners Wear Winners

                        1 Reply Last reply Reply Quote -1
                        • ? Offline
                          A Former User @Brad_Olwin
                          last edited by 8 Jul 2023, 15:22

                          @Brad_Olwin said in Conclusions about the Suunto Vertical:

                          @Sascha-Domres I have tested this in six different regions so far in the US and will test in Europe next week. So, I think somewhat isolated but clearly some regions or some type of watch usage is an issue.

                          Or yours is the one that works hehe

                          B 1 Reply Last reply 9 Jul 2023, 11:24 Reply Quote 0
                          • B Offline
                            Brad_Olwin Moderator @fluca
                            last edited by 9 Jul 2023, 11:17

                            @fluca This was your statement about degradation in reliability and chasing Garmin by Suunto.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            F 1 Reply Last reply 11 Jul 2023, 10:42 Reply Quote -2
                            • B Offline
                              Brad_Olwin Moderator @trailcafe
                              last edited by 9 Jul 2023, 11:19

                              @trailcafe No. here for work and a very short visit.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              1 Reply Last reply Reply Quote 0
                              • B Offline
                                Brad_Olwin Moderator @Guest
                                last edited by 9 Jul 2023, 11:22

                                @Ilya-Sul said in Conclusions about the Suunto Vertical:

                                I’ve shelved the Vertical for now, as I find it too unreliable. It also gives me the chance to let it drain completely for once. 😁

                                This should not be happening. I did not have a single crash on your firmware version and that included a 34h race. Please send logs to Suunto immediately after a crash and PM me with Suunto app username and time/date logs were sent

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                1 Reply Last reply Reply Quote 1
                                • B Offline
                                  Brad_Olwin Moderator @Guest
                                  last edited by 9 Jul 2023, 11:24

                                  @André-Faria said in Conclusions about the Suunto Vertical:

                                  @Brad_Olwin said in Conclusions about the Suunto Vertical:

                                  @Sascha-Domres I have tested this in six different regions so far in the US and will test in Europe next week. So, I think somewhat isolated but clearly some regions or some type of watch usage is an issue.

                                  Or yours is the one that works hehe

                                  I have 2 Verticals. Neither have serious issues but one is older hardware and has some problems specifically related to the hardware. However, no crashing or map issues.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  ? 1 Reply Last reply 9 Jul 2023, 17:31 Reply Quote 0
                                  • ? Offline
                                    A Former User @Brad_Olwin
                                    last edited by 9 Jul 2023, 17:31

                                    @Brad_Olwin said in Conclusions about the Suunto Vertical:

                                    one is older hardware

                                    I’m sorry, just curious, what do you mean by “older hardware”?

                                    B 1 Reply Last reply 10 Jul 2023, 05:21 Reply Quote 1
                                    • B Offline
                                      Brad_Olwin Moderator @Guest
                                      last edited by 10 Jul 2023, 05:21

                                      @Dan-Cantir Prior to release.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        fluca Silver Members @Brad_Olwin
                                        last edited by 11 Jul 2023, 10:42

                                        @Brad_Olwin I mean, I owns a S9PP which was seriously buggy (and it is yet), I’ve owned a SV form 1 month and it was buggy for some (not for me) at release. I have been with suunto since 2014. Since then, at release, suunto whatches just used work. Now we have a dedicated tread for bugs.
                                        We also have a (kind of) beta program to see if the software is good enough to be released in production. This is all new for suunto and similar to what garmin does.
                                        Something has shifted. I am not saying is necessarily bad. I am not saying it is suunto fault.
                                        To stay in business, you have to play that business’ rules. In this business Garmin has 30% share, suunto in not listed. Garmin make rules, suunto follows.
                                        This should not be taken as an offense. It is what it is.

                                        E Z 2 Replies Last reply 11 Jul 2023, 11:15 Reply Quote 2
                                        • E Offline
                                          Egika Platinum Member @fluca
                                          last edited by 11 Jul 2023, 11:15

                                          @fluca to correct you:
                                          I had a Suunto Spartan Copper back in 2015/1016 which resetted on me during a triathlon 😉

                                          The situation changes with more complexity. Like what car companies have gone through at the end of the last century. They dealt with it using HIL automated testing.

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - Titanium Courtney
                                          Run Lime

                                          E 1 Reply Last reply 13 Jul 2023, 07:40 Reply Quote 0
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