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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • C Offline
      colinmacdon Bronze Member @freeheeler
      last edited by

      @freeheeler yes the compass is not a big deal. It’s just that my Vertical has sat on a shelf for the last 3 days, not near a magnet, and today I open the compass…and it requires a calibration.

      1 Reply Last reply Reply Quote 0
      • Maxime TeyssierM Offline
        Maxime Teyssier @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos I have similar issues, and your solution does not work.
        The watch does not even deletes the maps I was able to download.
        I did hard/soft reset, re-install the Suunto App… Nothing changes.
        When is the next update planned for?
        Many thanks!

        1 Reply Last reply Reply Quote 0
        • runomaticR Offline
          runomatic Silver Members
          last edited by runomatic

          I had the problem over the weekend. Strangely enough, exactly this map have always worked so far. After a reboot it works again. But that can not be the purpose.

          https://runomatic.de
          SUUNTO VERTICAL Titanium Solar Black (2.40.38)
          SUUNTO WING Black
          SUUNTO App (iOS)

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @runomatic
            last edited by

            @runomatic
            It can exactly be part of the purpose : it can really be something else than the map itself, map not display is the symptom, what is the cause 😔.
            I had once also, same as you, working, not working, reset and working again. Still same map and happen once only.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

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            • Jan KrejčíJ Offline
              Jan Krejčí
              last edited by

              So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
              I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
              I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.
              20230717_233626.jpg

              zhang965Z freeheelerF 2 Replies Last reply Reply Quote 1
              • zhang965Z Offline
                zhang965 @Jan Krejčí
                last edited by

                @Jan-Krejčí said in No-Map-Problem:

                So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
                I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
                I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.

                Sad to hear you go,

                but I’d say without map, without S+ app, without long activities, without swimming, Vertical is still a reliable watch.

                Kepp strong.

                Winners Wear Winners

                Jan KrejčíJ 1 Reply Last reply Reply Quote -1
                • Jan KrejčíJ Offline
                  Jan Krejčí @zhang965
                  last edited by

                  @zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again 😉

                  zhang965Z 1 Reply Last reply Reply Quote 0
                  • zhang965Z Offline
                    zhang965 @Jan Krejčí
                    last edited by

                    @Jan-Krejčí said in No-Map-Problem:

                    @zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again 😉

                    yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                    Winners Wear Winners

                    runomaticR 1 Reply Last reply Reply Quote 0
                    • runomaticR Offline
                      runomatic Silver Members @zhang965
                      last edited by

                      @zhang965 said in No-Map-Problem:

                      yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                      6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

                      https://runomatic.de
                      SUUNTO VERTICAL Titanium Solar Black (2.40.38)
                      SUUNTO WING Black
                      SUUNTO App (iOS)

                      zhang965Z 1 Reply Last reply Reply Quote 0
                      • zhang965Z Offline
                        zhang965 @runomatic
                        last edited by

                        @runomatic said in No-Map-Problem:

                        @zhang965 said in No-Map-Problem:

                        yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                        6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

                        Welcome to Suunto community S9PP.png

                        Winners Wear Winners

                        runomaticR babychaiB 2 Replies Last reply Reply Quote 1
                        • runomaticR Offline
                          runomatic Silver Members @zhang965
                          last edited by

                          @zhang965 Okay, got it. It’s not ironically. 😞

                          Let’s hope, that they put all their energy in the Vertical.

                          https://runomatic.de
                          SUUNTO VERTICAL Titanium Solar Black (2.40.38)
                          SUUNTO WING Black
                          SUUNTO App (iOS)

                          1 Reply Last reply Reply Quote 0
                          • babychaiB Online
                            babychai Silver Members @zhang965
                            last edited by

                            @zhang965 this is mostly New Features. You should screen shot those Improvement / Bug Fix.

                            Suunto Vertical Black Ruby (S/S)
                            S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                            Suunto 9 Peak All Black
                            Suunto Spartan Trainer Wrist HR (Black)

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                            • freeheelerF Offline
                              freeheeler @Jan Krejčí
                              last edited by

                              @Jan-Krejčí
                              do you still have your vertical?
                              did you send logs or will you be able to check if restarting the watch helps and if it happens again send logs then?

                              living sideways

                              1 Reply Last reply Reply Quote 0
                              • mikekoski490M Offline
                                mikekoski490 Bronze Member
                                last edited by

                                Weird. Mine worked fine with complete maps for about 2 weeks, but now locally from my house where it always works Im back to a semi black grid again - some map but when scrolling around the screen all black grid outside 500m radius. Since I drove to run outside this 500m zone, I had just black grid.

                                Another question: I tried changing map type from Outdoors to Detailed to Dark, which didn’t make a difference, but I noticed there was also no difference between Outdoors map and Dark map versions. Does ‘dark’ map mode only render in certain conditions?

                                Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                Current: Suunto Race Ti

                                Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                Suunto App running on Google Pixel 8/Android 14

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                                • Frederick RochetteF Offline
                                  Frederick Rochette Bronze Member
                                  last edited by

                                  Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                  Wake up SUUUTO!!!

                                  IMG_7279.jpeg

                                  zhang965Z freeheelerF 2 Replies Last reply Reply Quote 0
                                  • zhang965Z Offline
                                    zhang965 @Frederick Rochette
                                    last edited by

                                    @Frederick-Rochette said in No-Map-Problem:

                                    Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                    Wake up SUUUTO!!!

                                    Suunto’s new campaign will be up IMG_20230722_114920.png

                                    Winners Wear Winners

                                    ? Frederick RochetteF 2 Replies Last reply Reply Quote 2
                                    • ? Offline
                                      A Former User @zhang965
                                      last edited by

                                      @zhang965 said in No-Map-Problem:

                                      @Frederick-Rochette said in No-Map-Problem:

                                      Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                      Wake up SUUUTO!!!

                                      Suunto’s new campaign will be up IMG_20230722_114920.png

                                      Screenshot 2023-07-22 at 12.22.37.png

                                      You can now do a new version, with “No Maps, no Rules!”
                                      Enjoy everywhere!

                                      1 Reply Last reply Reply Quote 1
                                      • freeheelerF Offline
                                        freeheeler @Frederick Rochette
                                        last edited by

                                        @Frederick-Rochette
                                        does restarting the watch help?

                                        living sideways

                                        1 Reply Last reply Reply Quote 0
                                        • Frederick RochetteF Offline
                                          Frederick Rochette Bronze Member @zhang965
                                          last edited by

                                          @zhang965

                                          😂

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                                          • sartoricS sartoric referenced this topic on
                                          • L Offline
                                            laurent92m
                                            last edited by laurent92m

                                            Hello,

                                            Vertical purchased 2 weeks ago (before reading pbs on this forum…) and yes map is a pb also for me.
                                            I managed only once to have PARIS map displayed correctly on my watch after several trials and since then, impossible to use again the same map !

                                            Do we have a clear fix for it or not ?
                                            Thanks in advance
                                            Best regards
                                            Laurent

                                            zhang965Z Brad_OlwinB 2 Replies Last reply Reply Quote 0
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