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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator @colinmacdon
      last edited by

      @colinmacdon This is not likely a hardware issue, there may be some map regions that remain problematic. Earlier in this thread are instructions on how to report black tiles and no map issue.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      freeheelerF C 2 Replies Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Brad_Olwin
        last edited by

        @Brad_Olwin
        we did that with the logs from 3 days ago. not so with the laatest ones afair

        living sideways

        1 Reply Last reply Reply Quote 0
        • C Offline
          colinmacdon Bronze Member @Brad_Olwin
          last edited by

          @Brad_Olwin Thanks I sent the logs to @freeheeler. It just seems strange that problematic regions would work at all, and that a reboot would temporarily fix this issue.

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          • C Offline
            colinmacdon Bronze Member @freeheeler
            last edited by

            @freeheeler yes the compass is not a big deal. It’s just that my Vertical has sat on a shelf for the last 3 days, not near a magnet, and today I open the compass…and it requires a calibration.

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            • Maxime TeyssierM Offline
              Maxime Teyssier @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos I have similar issues, and your solution does not work.
              The watch does not even deletes the maps I was able to download.
              I did hard/soft reset, re-install the Suunto App… Nothing changes.
              When is the next update planned for?
              Many thanks!

              1 Reply Last reply Reply Quote 0
              • runomaticR Offline
                runomatic Silver Members
                last edited by runomatic

                I had the problem over the weekend. Strangely enough, exactly this map have always worked so far. After a reboot it works again. But that can not be the purpose.

                https://runomatic.de
                SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                SUUNTO WING Black
                SUUNTO App (iOS)

                Mff73M 1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73 @runomatic
                  last edited by

                  @runomatic
                  It can exactly be part of the purpose : it can really be something else than the map itself, map not display is the symptom, what is the cause 😔.
                  I had once also, same as you, working, not working, reset and working again. Still same map and happen once only.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

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                  • Jan KrejčíJ Offline
                    Jan Krejčí
                    last edited by

                    So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
                    I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
                    I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.
                    20230717_233626.jpg

                    zhang965Z freeheelerF 2 Replies Last reply Reply Quote 1
                    • zhang965Z Offline
                      zhang965 @Jan Krejčí
                      last edited by

                      @Jan-Krejčí said in No-Map-Problem:

                      So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
                      I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
                      I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.

                      Sad to hear you go,

                      but I’d say without map, without S+ app, without long activities, without swimming, Vertical is still a reliable watch.

                      Kepp strong.

                      Winners Wear Winners

                      Jan KrejčíJ 1 Reply Last reply Reply Quote -1
                      • Jan KrejčíJ Offline
                        Jan Krejčí @zhang965
                        last edited by

                        @zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again 😉

                        zhang965Z 1 Reply Last reply Reply Quote 0
                        • zhang965Z Offline
                          zhang965 @Jan Krejčí
                          last edited by

                          @Jan-Krejčí said in No-Map-Problem:

                          @zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again 😉

                          yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                          Winners Wear Winners

                          runomaticR 1 Reply Last reply Reply Quote 0
                          • runomaticR Offline
                            runomatic Silver Members @zhang965
                            last edited by

                            @zhang965 said in No-Map-Problem:

                            yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                            6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

                            https://runomatic.de
                            SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                            SUUNTO WING Black
                            SUUNTO App (iOS)

                            zhang965Z 1 Reply Last reply Reply Quote 0
                            • zhang965Z Offline
                              zhang965 @runomatic
                              last edited by

                              @runomatic said in No-Map-Problem:

                              @zhang965 said in No-Map-Problem:

                              yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                              6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

                              Welcome to Suunto community S9PP.png

                              Winners Wear Winners

                              runomaticR babychaiB 2 Replies Last reply Reply Quote 1
                              • runomaticR Offline
                                runomatic Silver Members @zhang965
                                last edited by

                                @zhang965 Okay, got it. It’s not ironically. 😞

                                Let’s hope, that they put all their energy in the Vertical.

                                https://runomatic.de
                                SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                SUUNTO WING Black
                                SUUNTO App (iOS)

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                                • babychaiB Offline
                                  babychai Silver Members @zhang965
                                  last edited by

                                  @zhang965 this is mostly New Features. You should screen shot those Improvement / Bug Fix.

                                  Suunto Vertical Black Ruby (S/S)
                                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                  Suunto 9 Peak All Black
                                  Suunto Spartan Trainer Wrist HR (Black)

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                                  • freeheelerF Offline
                                    freeheeler @Jan Krejčí
                                    last edited by

                                    @Jan-Krejčí
                                    do you still have your vertical?
                                    did you send logs or will you be able to check if restarting the watch helps and if it happens again send logs then?

                                    living sideways

                                    1 Reply Last reply Reply Quote 0
                                    • mikekoski490M Offline
                                      mikekoski490 Bronze Member
                                      last edited by

                                      Weird. Mine worked fine with complete maps for about 2 weeks, but now locally from my house where it always works Im back to a semi black grid again - some map but when scrolling around the screen all black grid outside 500m radius. Since I drove to run outside this 500m zone, I had just black grid.

                                      Another question: I tried changing map type from Outdoors to Detailed to Dark, which didn’t make a difference, but I noticed there was also no difference between Outdoors map and Dark map versions. Does ‘dark’ map mode only render in certain conditions?

                                      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                      Current: Suunto Race Ti

                                      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                      Suunto App running on Google Pixel 8/Android 14

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                                      • Frederick RochetteF Offline
                                        Frederick Rochette Bronze Member
                                        last edited by

                                        Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                        Wake up SUUUTO!!!

                                        IMG_7279.jpeg

                                        zhang965Z freeheelerF 2 Replies Last reply Reply Quote 0
                                        • zhang965Z Offline
                                          zhang965 @Frederick Rochette
                                          last edited by

                                          @Frederick-Rochette said in No-Map-Problem:

                                          Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                          Wake up SUUUTO!!!

                                          Suunto’s new campaign will be up IMG_20230722_114920.png

                                          Winners Wear Winners

                                          ? Frederick RochetteF 2 Replies Last reply Reply Quote 2
                                          • ? Offline
                                            A Former User @zhang965
                                            last edited by

                                            @zhang965 said in No-Map-Problem:

                                            @Frederick-Rochette said in No-Map-Problem:

                                            Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                            Wake up SUUUTO!!!

                                            Suunto’s new campaign will be up IMG_20230722_114920.png

                                            Screenshot 2023-07-22 at 12.22.37.png

                                            You can now do a new version, with “No Maps, no Rules!”
                                            Enjoy everywhere!

                                            1 Reply Last reply Reply Quote 1
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