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Disappointing launch

Scheduled Pinned Locked Moved Suunto Race
183 Posts 39 Posters 21.0k Views 36 Watching
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  • S Offline
    sir_max Bronze Member @colinmacdon
    last edited by sir_max 23 Oct 2023, 21:09

    @colinmacdon @craigeggleton yes, I edit my original post to add the bit they said about the shipping but global-e says nothing haha.

    Just a note that I did have a chat with support and one time they asked for my email, so perhaps try again to get someone who takes down your details.

    I mean it’s a nice a gesture but at this point I just want the watch! Maybe I’ll take the store credit and get a new watch bands or heart rate monitor…

    C 1 Reply Last reply 23 Oct 2023, 21:21 Reply Quote 1
    • C Offline
      colinmacdon Bronze Member @sir_max
      last edited by colinmacdon 23 Oct 2023, 21:21

      @sir_max They took my info (email, etc.) both times, but really offered no help and I haven’t heard anything,

      1 Reply Last reply Reply Quote 1
      • C Offline
        craigeggleton Bronze Member
        last edited by 24 Oct 2023, 01:26

        Tempted to return this when/if it arrives and just pull the trigger on something else. Have trouble supporting this kind of nonsense.

        1 Reply Last reply Reply Quote 3
        • E Offline
          Egika Platinum Member
          last edited by 24 Oct 2023, 07:02

          the bottle is 29€ in the store. So better take the 70€ voucher right away and get 2 bottles 🙂

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          S S 2 Replies Last reply 24 Oct 2023, 07:05 Reply Quote 1
          • S Offline
            sir_max Bronze Member @Egika
            last edited by 24 Oct 2023, 07:05

            @Egika haha they might tempt me to get the wing

            1 Reply Last reply Reply Quote 1
            • S Offline
              sashaklepikov Bronze Member @Egika
              last edited by 24 Oct 2023, 07:29

              @Egika the only issue - you have to pay for delivery additionally if spend €70. and a bottle (I hope) will be shipped together with delayed Titanium

              Garmin Forerunner 210 Black (ret.)
              Suunto Ambit3 Peak Black (gave it to my father)
              Suunto 9 Peak Granite Blue Titanium (gave it to a runner in our running chat)
              Suunto 9 Peak Pro Titanium Sand (waiting on the shelf)
              Suunto Race Titanium Charcoal (current)

              1 Reply Last reply Reply Quote 0
              • G Offline
                General_Witt
                last edited by 24 Oct 2023, 08:27

                An Update for you guys.
                The eBay jewelry (it’s a real physical shop) where I ordered the Titanium Race has cancelled my order.
                He just received a new stock of watches but only the steel version.
                He said Suunto promised to deliver him the Titanium stock next week, but he wasn’t certain about that.
                So it’s at least next week.
                I’m sincere, if only Fenix wasn’t the ugliest watch on the market I’d have bought one days ago.

                1 Reply Last reply Reply Quote 0
                • T Offline
                  Tieutieu Platinum Member
                  last edited by Tieutieu 24 Oct 2023, 09:24

                  Seems that titanium version is available for purchase, at least on french suunto’s website…

                  Everybody should keep cool ! 😊

                  “Much Ado About Nothing” ??

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing
                  S9B titanium Ambassador edition, A3P, X6

                  M W 2 Replies Last reply 24 Oct 2023, 09:36 Reply Quote 3
                  • M Offline
                    Mi_chael Bronze Member @Tieutieu
                    last edited by 24 Oct 2023, 09:36

                    @Tieutieu

                    Ordered it just now !!
                    Thanks for the tip 😉

                    M 1 Reply Last reply 24 Oct 2023, 09:41 Reply Quote 2
                    • M Offline
                      Mi_chael Bronze Member @Mi_chael
                      last edited by Mi_chael 24 Oct 2023, 09:41

                      Waiting for confirmation… ✅

                      Waiting for delivery info… ✅

                      Waiting for unboxing…

                      Waiting for testing…!!!

                      😁

                      I updated my post for each step 😉

                      S 1 Reply Last reply 24 Oct 2023, 09:52 Reply Quote 1
                      • S Offline
                        sir_max Bronze Member @Mi_chael
                        last edited by 24 Oct 2023, 09:52

                        @Mi_chael hope you get it quick hehe

                        1 Reply Last reply Reply Quote 0
                        • W Offline
                          wcreasyl @Tieutieu
                          last edited by 24 Oct 2023, 09:57

                          @Tieutieu It looks like the Ti is also available on the US site again. It does say due to high demand there is a limit of 1 per order.

                          Hopefully that means something was resolved. I’m still waiting to hear back about the order I placed right when it released.

                          Previous: Traverse Alpha | Core Alpha | FR245, 255s | FR945, 955 Solar | Instinct 2X | Pace 2
                          Waiting On: Race | Wing

                          C 1 Reply Last reply 24 Oct 2023, 10:19 Reply Quote 1
                          • C Offline
                            craigeggleton Bronze Member @wcreasyl
                            last edited by 24 Oct 2023, 10:19

                            @wcreasyl The fact that the watch is now available to order again and it is available on US Amazon site makes me even more furious that this joke of a company still has not shipped mine. Their chat function on their support site is an absolute joke. Amateur hour over therre.

                            B C 2 Replies Last reply 24 Oct 2023, 10:53 Reply Quote 0
                            • B Offline
                              Bogdan1921 Silver Members Bronze Member @craigeggleton
                              last edited by 24 Oct 2023, 10:53

                              It’s really sad so see what’s happening. It was a lot of hype around of this new watch, but I feel that Suunto it’s losing train after train. All this issues will keep a lot of people apart the brand.

                              Suunto Race
                              Polar H10
                              Iphone 14 Pro
                              Suunto 9 Baro [sold]

                              S ? 2 Replies Last reply 24 Oct 2023, 10:54 Reply Quote 1
                              • S Offline
                                sir_max Bronze Member @Bogdan1921
                                last edited by 24 Oct 2023, 10:54

                                @Bogdan1921 this is so true… after all the mess, I am ready to finally move off the Ambit 2 for the Race but what a debacle…

                                B 1 Reply Last reply 24 Oct 2023, 11:08 Reply Quote -1
                                • L Offline
                                  Lechamoix Bronze Member
                                  last edited by 24 Oct 2023, 11:07

                                  Rumour… Rushed release and production problems in Asia… Suunto will say nothing and neither will the field testers…

                                  M E 2 Replies Last reply 24 Oct 2023, 11:09 Reply Quote 0
                                  • B Offline
                                    BrunoH Gold Members @sir_max
                                    last edited by 24 Oct 2023, 11:08

                                    Have you seriously never before witnessed a launch where demand is bigger than the supply? These things happen. Just remember Sony and PS5. Chill out!

                                    Compasses: M-311, A-10, SK-7
                                    Diving: Finnlight Navy 90, Vyper
                                    Sports: Metron, S7, S9B and Vertical

                                    1 Reply Last reply Reply Quote 8
                                    • M Offline
                                      Marius Jacobsen Eggerud Silver Members @Lechamoix
                                      last edited by 24 Oct 2023, 11:09

                                      @Lechamoix and still waiting for reviews. Nothing from DCRainmaker and Desfit. Strange!

                                      Suunto Ambit 3
                                      Suunto Spartan Ultra
                                      Suunto Race Ti

                                      E C 2 Replies Last reply 24 Oct 2023, 11:13 Reply Quote 0
                                      • E Offline
                                        Egika Platinum Member @Lechamoix
                                        last edited by 24 Oct 2023, 11:11

                                        @Lechamoix the field testers have no insights into Suunto operations.

                                        I have ordered an all black race on th 17th and delivery is scheduled for tomorrow. Now the titanium version is available to be ordered as of today.

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        S 1 Reply Last reply 24 Oct 2023, 11:18 Reply Quote 0
                                        • E Offline
                                          Egika Platinum Member @Marius Jacobsen Eggerud
                                          last edited by 24 Oct 2023, 11:13

                                          @Marius-Jacobsen-Eggerud said in Disappointing launch:

                                          @Lechamoix and still waiting for reviews. Nothing from DCRainmaker and Desfit. Strange!

                                          Maybe you missed this thread:
                                          https://forum.suunto.com/topic/9501/reviews/9

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - TI Canary - Titanium Courtney

                                          1 Reply Last reply Reply Quote 2
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