Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Disappointing launch

    Scheduled Pinned Locked Moved Suunto Race
    183 Posts 39 Posters 18.8k Views 36 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S Offline
      sir_max Bronze Member @Bogdan1921
      last edited by

      @Bogdan1921 this is so true… after all the mess, I am ready to finally move off the Ambit 2 for the Race but what a debacle…

      BrunoHB 1 Reply Last reply Reply Quote -1
      • LechamoixL Offline
        Lechamoix Bronze Member
        last edited by

        Rumour… Rushed release and production problems in Asia… Suunto will say nothing and neither will the field testers…

        Marius Jacobsen EggerudM EgikaE 2 Replies Last reply Reply Quote 0
        • BrunoHB Offline
          BrunoH Gold Members @sir_max
          last edited by

          Have you seriously never before witnessed a launch where demand is bigger than the supply? These things happen. Just remember Sony and PS5. Chill out!

          Compasses: M-311, A-10, SK-7
          Diving: Finnlight Navy 90, Vyper
          Sports: Metron, S7, S9B and Vertical

          1 Reply Last reply Reply Quote 8
          • Marius Jacobsen EggerudM Offline
            Marius Jacobsen Eggerud Silver Members @Lechamoix
            last edited by

            @Lechamoix and still waiting for reviews. Nothing from DCRainmaker and Desfit. Strange!

            Suunto Ambit 3
            Suunto Spartan Ultra
            Suunto Race Ti

            EgikaE ChrisAC 2 Replies Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @Lechamoix
              last edited by

              @Lechamoix the field testers have no insights into Suunto operations.

              I have ordered an all black race on th 17th and delivery is scheduled for tomorrow. Now the titanium version is available to be ordered as of today.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              S 1 Reply Last reply Reply Quote 0
              • EgikaE Offline
                Egika Platinum Member @Marius Jacobsen Eggerud
                last edited by

                @Marius-Jacobsen-Eggerud said in Disappointing launch:

                @Lechamoix and still waiting for reviews. Nothing from DCRainmaker and Desfit. Strange!

                Maybe you missed this thread:
                https://forum.suunto.com/topic/9501/reviews/9

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                1 Reply Last reply Reply Quote 2
                • GiPFELKiNDG Online
                  GiPFELKiND Silver Members @craigeggleton
                  last edited by GiPFELKiND

                  @craigeggleton got this Email too 😵‍💫 YesterdayScreenshot_2023-10-24-13-17-56-516_com.google.android.gm.jpg

                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    sir_max Bronze Member @Egika
                    last edited by

                    @Egika you are based in DE? I’m in NL and still no confirmation - is it DHL for you?

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member @sir_max
                      last edited by Egika

                      @sir_max Yes, am in DE. Carrier is UPS. Delivery scheduled for tomorrow

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      S 1 Reply Last reply Reply Quote 1
                      • ChrisAC Offline
                        ChrisA Platinum Member @Marius Jacobsen Eggerud
                        last edited by

                        @Marius-Jacobsen-Eggerud They said, that they will need some weeks to fully evaluate all the features, especially HRV tracking, which takes 3 weeks to fully work. So I guess, that’s the reason.

                        1 Reply Last reply Reply Quote 0
                        • FoleyRoseF Offline
                          FoleyRose
                          last edited by

                          So I just chatted with support and apparently they are having “a technical issue with the shipping labels at the moment”. I asked if this issue was only for the titanium version and they answered “yes, atm its only the titanium and only in north america”. When I asked how long this will take to resolve, they answered “1-2 Days i hope”.
                          This honestly feels like canned answers bs to me.

                          1 Reply Last reply Reply Quote 1
                          • S Offline
                            sir_max Bronze Member @Egika
                            last edited by

                            @Egika Awesome, will be nice to hear your first impressions

                            EgikaE 1 Reply Last reply Reply Quote 0
                            • ChrisAC Offline
                              ChrisA Platinum Member @craigeggleton
                              last edited by

                              @craigeggleton while I understand, that one beeing dissapointed, that a product, which should be available is not and that waiting for something is never a pleasure, I don’t really understand why people are so emotionally upset about it and seemingly take this as a personal insult.

                              When I go to a local Porsche, BMW, Mercedes or VW store here in Germany, I am lucky if I get the modell I want, within a few days. Normaly you wait for months! And those are German cars I want to buy in a German official supplier. Nobody would say that those companies are “jokes”, Suunto can deliver a Race Steel version within days, the Titanium version seems to be delayed, but well, it’s a special modell and even then - it is like it is. One can only speculate why the Titanium modells are not available. Maybe it’s completly not Suuntos fault, but somewhere in the shipping, delivery, customs etc. process something went wrong. Being angry and in a bad mood won’t change anything besides detoriating your health an wellness 🙂

                              L C 2 Replies Last reply Reply Quote 13
                              • L Offline
                                logger Bronze Member @ChrisA
                                last edited by

                                @ChrisA Thanks for bringing a bit of sanity to this thread—“omg I have to wait a few days for a new GPS watch that didn’t even exist until a few days ago” is a really puzzling response!

                                C 1 Reply Last reply Reply Quote 9
                                • EgikaE Offline
                                  Egika Platinum Member @sir_max
                                  last edited by

                                  @sir_max said in Disappointing launch:

                                  @Egika Awesome, will be nice to hear your first impressions

                                  I have been testing the Race for some months now - so no first impressions…
                                  I just ordered regular production watches for my family members 🙂

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  S 1 Reply Last reply Reply Quote 1
                                  • S Offline
                                    sir_max Bronze Member @Egika
                                    last edited by

                                    @Egika Sorry, I am new to the forum - did you write somewhere what you think?

                                    EgikaE 1 Reply Last reply Reply Quote 0
                                    • EgikaE Offline
                                      Egika Platinum Member @sir_max
                                      last edited by

                                      @sir_max said in Disappointing launch:

                                      @Egika Sorry, I am new to the forum - did you write somewhere what you think?

                                      Welcome! 🙂

                                      I have not written a review or similar. Am ready to answer questions though and have already done that in other threads 🙂

                                      Short in short: After wearing Race on one arm and Vertical on the other for some weeks now, Vertical will soon become the watch left on the drawer at home. The screen of Race is so vivid, it is just fun to use.
                                      Only for ski touring in the coming winter I will most likely take the Vertical, as I think that under those bright conditions the display is at least on par and the less protruding buttons are better suited for those layers of clothes, wearing it on top of the sleeve and/or glove operation.

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - TI Canary - Titanium Courtney

                                      S 1 Reply Last reply Reply Quote 1
                                      • S Offline
                                        sir_max Bronze Member @Egika
                                        last edited by

                                        @Egika That’s great to hear - I have a few questions if you don’t mind. I briefly used the Garmin 255 and it is nice but the MIPS display wasn’t bright enough for me. I am excited to finally get a worthy successor of my trusty ambit 2.

                                        • I read about speed of the device, did you notice much? It looks ok in some of the videos online.
                                        • How is the weight and size of the watch? My wrists aren’t the largest so I was curious if it was comfortable to wear all the time esp. sleeping
                                        • I don’t care too much for music or NFC, anything else of note that you missed about the watch?
                                        1 Reply Last reply Reply Quote 0
                                        • gizmoG Offline
                                          gizmo
                                          last edited by

                                          After an unsuccessful attempt to buy the titanium version, I have had the steel version for two days, but I am still curious whether the two versions differ only in weight and color or whether there are also differences in GPS and OHR accuracy.

                                          I have been using Garmin, Polar, Coros and Suunto watches for 20 years for running and cycling. I currently have Suunto Race.

                                          EgikaE 1 Reply Last reply Reply Quote 0
                                          • EgikaE Offline
                                            Egika Platinum Member @gizmo
                                            last edited by

                                            @gizmo said in Disappointing launch:

                                            After an unsuccessful attempt to buy the titanium version, I have had the steel version for two days, but I am still curious whether the two versions differ only in weight and color or whether there are also differences in GPS and OHR accuracy.

                                            It is only weight, eMMC memory and color.
                                            GPS is the same. OHR could be different to the titanium version being lighter and thus having less inertia…

                                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                            Race S All Black - TI Canary - Titanium Courtney

                                            gizmoG babychaiB 2 Replies Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy