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    Let's talk about the "clickiness" of the digital crown button

    Scheduled Pinned Locked Moved Suunto Race
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    • General_WittG Offline
      General_Witt @Egika
      last edited by

      @Egika I guess every unit is slightly different. The up and bottom buttons clicks are very loud in my unit, while the middle button is very soft, with an almost inaudible click.

      EgikaE 1 Reply Last reply Reply Quote 0
      • EgikaE Offline
        Egika Platinum Member @General_Witt
        last edited by

        @General_Witt have uploaded a recording above from very close distance.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        1 Reply Last reply Reply Quote 0
        • T Offline
          trinitao @General_Witt
          last edited by

          @General_Witt I have the same issue and feelings on this. In the first days the haptic and audible response of the buttons felt very pleasant to me. Yet the crown button felt softer and more quiet than the others (which I liked for the “main” button), it still felt responsive. After swimming a few times in open (salt) water and pool water the clickiness was gone. Nearly impossible to hear any click without having your ear at the watch, the haptic feedback is significantly reduced. In most situations I couldn’t tell you if I did a click without looking at the watch. It all feels somehow muffled.
          I tried several times to rinse it with clear or mild soap water, did some clicks under water, but nothing helped. I wish I could just get used to this, but somehow this behavior drives me crazy, because it felt so much better in the first days.

          General_WittG 1 Reply Last reply Reply Quote 3
          • General_WittG Offline
            General_Witt @trinitao
            last edited by

            @trinitao I have exactly the same experience with my middle button, the top and bottom buttons are very clicky and loud when pressed.

            T 1 Reply Last reply Reply Quote 0
            • T Offline
              trinitao @General_Witt
              last edited by

              @General_Witt Out of the box the clicks sounded close to the sound file posted before (thanks @Egika ). In my recording you will barely notice the 3 “clicks” of the crown after the 3 of the upper button. Click.mp4

              1 Reply Last reply Reply Quote 0
              • vjakubV Offline
                vjakub
                last edited by

                I’m about to buy SR and I would like to belive there are even people whose swimming in the sea didn’t kill the clickiness 😕

                EgikaE 1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @vjakub
                  last edited by

                  @vjakub I have been using it for kite surfing. Still very clicky 🙂 - but this is no guarantee.

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  freeheelerF 1 Reply Last reply Reply Quote 1
                  • freeheelerF Offline
                    freeheeler @Egika
                    last edited by

                    @Egika
                    I’m jealous!!! 🌬 😍

                    living sideways

                    1 Reply Last reply Reply Quote 0
                    • Dušan KovićD Offline
                      Dušan Ković
                      last edited by Dušan Ković

                      My crown just stopped being clicky as before over the weekend. It became softer, almost non clicky, it is now hard to figure out is it pressed or not. I never shower with watch, go into water or anything similar.

                      SR
                      SA latest beta
                      Polar Verity Sense
                      Pixel 6

                      1 Reply Last reply Reply Quote 0
                      • Kristijan MatulićK Offline
                        Kristijan Matulić
                        last edited by

                        Hi everyone,

                        SOLUTION!!!

                        I had the same problem and I tried all kind of solutions (cleaning, different oils, spraying…)
                        The solution is specifically “WD40 white lithium grease” spray. Crown is clicking like a first day!
                        I put WD few days ago and crown is still perfectly clicky.
                        I hope this will work for you as well.

                        https://www.wd40.com/products/white-lithium-grease/

                        sartoricS freeheelerF S 3 Replies Last reply Reply Quote 0
                        • sartoricS Offline
                          sartoric Moderator @Kristijan Matulić
                          last edited by

                          @Kristijan-Matulić
                          I’m not really sure that lithium is the best option for a watch crown button, lithium grease is usually used for heavy duty or high speed component.
                          I’m afraid it will act as a dust trap in long term

                          Maybe some gentle compressed air shot or just rinse it with luke warm water.

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.2.5 beta
                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                          1 Reply Last reply Reply Quote 2
                          • freeheelerF Offline
                            freeheeler @Kristijan Matulić
                            last edited by

                            @Kristijan-Matulić
                            I would be careful with lubrication, cleaning solvents and liquids in general in combination with sealing materials.
                            we don’t know the material composition of the watch’s sealing and some content might damage seals

                            living sideways

                            1 Reply Last reply Reply Quote 5
                            • OnlyoneKenobiO Offline
                              OnlyoneKenobi
                              last edited by

                              Hi,

                              for two days I have noticed the same thing with the crown button but not every time I push it. Due to the fact that it isn’t anytime, it makes me think it might be caused by the larger size of the button. I mean, it might depend on which point you press.

                              Suunto Ambit3 Vertical
                              Suunto Spartan Sport
                              Suunto Vertical titanium solar
                              Suunto Race titanium

                              1 Reply Last reply Reply Quote 0
                              • Olaf GottschalkO Offline
                                Olaf Gottschalk Bronze Member @General_Witt
                                last edited by

                                @General_Witt so, thanks to some genius who showed me that my words for describing my “crown button feel” actually lead to your post, I am here.

                                I got exactly the same issue. It started somewhere in December, my Race was about one month old.

                                Somehow the clickiness comes and goes for me, it’s almost always there but sometimes it feels clicky again.

                                I personally hate the “squishyness” and the missing tactile feel when it is in “bad” state.

                                Also, I somehow fear that even replacing the unit will lead to exactly the same situation sooner or later. And I would not like to be without the watch for more than a day.

                                What have you done since then? Any news?

                                EgikaE ppresingP S Mff73M 5 Replies Last reply Reply Quote -5
                                • EgikaE Offline
                                  Egika Platinum Member @Olaf Gottschalk
                                  last edited by

                                  @Olaf-Gottschalk I have experienced similarly. The clickyness sometimes is less to be felt. If I go swimming etc, it comes back.
                                  That makes be think that some residue in the mechanism is damping it. And by flushing or cleaning it otherwise, it comes back.

                                  Since I don’t think it is a defect, but dirt, I am fine with this so far.
                                  Using the wheel or the button makes the click come back.

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  1 Reply Last reply Reply Quote 0
                                  • ppresingP Offline
                                    ppresing Bronze Member @Olaf Gottschalk
                                    last edited by

                                    @Olaf-Gottschalk Same here. I can report that maybe the issue is warm enviroment, hand etc. In my case it often happens in the morning after the sleep, when watch is somehow warmed from body, etc. Never had this when mounted (on handlebar) on my MTB rides. My solution for the moment is gently push the crown with fingernail out. It seems that it’s somehow stucked in press position. True that I did’t try to put some lubricant as some others did (WD40 silicone). Obviouslly it’s a hardware issue, as reported from many users. Since the crown functionality is not the problem so far (only crisp clickness) I’ll live with that, until Suunto will officialy put solution, or even recall watches to service/replacement???

                                    DurriD 1 Reply Last reply Reply Quote 1
                                    • S Offline
                                      soisan @Olaf Gottschalk
                                      last edited by

                                      @Olaf-Gottschalk Do you really think that your post without the first sentence would be less informative, helpful or representative of your disapproval of the current"return and repair" Suunto policy?

                                      Olaf GottschalkO 1 Reply Last reply Reply Quote 4
                                      • Olaf GottschalkO Offline
                                        Olaf Gottschalk Bronze Member @soisan
                                        last edited by

                                        @soisan why? Suunto should know how normal users feel about this, don’t you think?
                                        Explain to me why I should suffer for any issue that I am not responsible for. 🤷🏻‍♂️

                                        surfboomerangS 1 Reply Last reply Reply Quote 0
                                        • surfboomerangS Offline
                                          surfboomerang @Olaf Gottschalk
                                          last edited by

                                          @Olaf-Gottschalk said in Let's talk about the "clickiness" of the digital crown button:

                                          Suunto should know how normal users feel about this, don’t you think?

                                          A normal user would discuss this matter with a little more respect towards Suunto and fellow community members.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          Olaf GottschalkO 1 Reply Last reply Reply Quote 6
                                          • S Offline
                                            soisan @Olaf Gottschalk
                                            last edited by

                                            @Olaf-Gottschalk said in Let's talk about the "clickiness" of the digital crown button:

                                            so, thanks to some genius who showed me that my words for describing my “crown button feel” actually lead to your post, I am here.

                                            I was just referring to this sentence and not the rest of the post.

                                            1 Reply Last reply Reply Quote 3
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