Let's talk about the "clickiness" of the digital crown button

[General_Witt]

@trinitao I have exactly the same experience with my middle button, the top and bottom buttons are very clicky and loud when pressed.

[trinitao]

@General_Witt Out of the box the clicks sounded close to the sound file posted before (thanks @Egika ). In my recording you will barely notice the 3 “clicks” of the crown after the 3 of the upper button. Click.mp4

[vjakub]

I’m about to buy SR and I would like to belive there are even people whose swimming in the sea didn’t kill the clickiness

[Egika]

@vjakub I have been using it for kite surfing. Still very clicky - but this is no guarantee.

[freeheeler]

@Egika
I’m jealous!!!

[Dušan Ković]

My crown just stopped being clicky as before over the weekend. It became softer, almost non clicky, it is now hard to figure out is it pressed or not. I never shower with watch, go into water or anything similar.

[Kristijan Matulić]

Hi everyone,

SOLUTION!!!

I had the same problem and I tried all kind of solutions (cleaning, different oils, spraying…)
The solution is specifically “WD40 white lithium grease” spray. Crown is clicking like a first day!
I put WD few days ago and crown is still perfectly clicky.
I hope this will work for you as well.

https://www.wd40.com/products/white-lithium-grease/

[sartoric]

@Kristijan-Matulić
I’m not really sure that lithium is the best option for a watch crown button, lithium grease is usually used for heavy duty or high speed component.
I’m afraid it will act as a dust trap in long term

Maybe some gentle compressed air shot or just rinse it with luke warm water.

[freeheeler]

@Kristijan-Matulić
I would be careful with lubrication, cleaning solvents and liquids in general in combination with sealing materials.
we don’t know the material composition of the watch’s sealing and some content might damage seals

[OnlyoneKenobi]

Hi,

for two days I have noticed the same thing with the crown button but not every time I push it. Due to the fact that it isn’t anytime, it makes me think it might be caused by the larger size of the button. I mean, it might depend on which point you press.

[Olaf Gottschalk]

@General_Witt so, thanks to some genius who showed me that my words for describing my “crown button feel” actually lead to your post, I am here.

I got exactly the same issue. It started somewhere in December, my Race was about one month old.

Somehow the clickiness comes and goes for me, it’s almost always there but sometimes it feels clicky again.

I personally hate the “squishyness” and the missing tactile feel when it is in “bad” state.

Also, I somehow fear that even replacing the unit will lead to exactly the same situation sooner or later. And I would not like to be without the watch for more than a day.

What have you done since then? Any news?

[Egika]

@Olaf-Gottschalk I have experienced similarly. The clickyness sometimes is less to be felt. If I go swimming etc, it comes back.
That makes be think that some residue in the mechanism is damping it. And by flushing or cleaning it otherwise, it comes back.

Since I don’t think it is a defect, but dirt, I am fine with this so far.
Using the wheel or the button makes the click come back.

[ppresing]

@Olaf-Gottschalk Same here. I can report that maybe the issue is warm enviroment, hand etc. In my case it often happens in the morning after the sleep, when watch is somehow warmed from body, etc. Never had this when mounted (on handlebar) on my MTB rides. My solution for the moment is gently push the crown with fingernail out. It seems that it’s somehow stucked in press position. True that I did’t try to put some lubricant as some others did (WD40 silicone). Obviouslly it’s a hardware issue, as reported from many users. Since the crown functionality is not the problem so far (only crisp clickness) I’ll live with that, until Suunto will officialy put solution, or even recall watches to service/replacement???

[soisan]

@Olaf-Gottschalk Do you really think that your post without the first sentence would be less informative, helpful or representative of your disapproval of the current"return and repair" Suunto policy?

[Olaf Gottschalk]

@soisan why? Suunto should know how normal users feel about this, don’t you think?
Explain to me why I should suffer for any issue that I am not responsible for. ‍️

[surfboomerang]

@Olaf-Gottschalk said in Let's talk about the "clickiness" of the digital crown button:

Suunto should know how normal users feel about this, don’t you think?

A normal user would discuss this matter with a little more respect towards Suunto and fellow community members.

[soisan]

@Olaf-Gottschalk said in Let's talk about the "clickiness" of the digital crown button:

so, thanks to some genius who showed me that my words for describing my “crown button feel” actually lead to your post, I am here.

I was just referring to this sentence and not the rest of the post.

[Olaf Gottschalk]

Suunto should know how normal users feel about this, don’t you think?

A normal user would discuss this matter with a little more respect towards Suunto and fellow community members.

I think respect for a company starts by great products that don’t give users problems and IF they do an outstanding service with the least impact to the user.

In what why my respect to other users is affected by criticism towards a company they also suffer from, I can’t see.
Unless your a real fanboy and don’t want to read anything bad…

[Mff73]

@Olaf-Gottschalk said in Let's talk about the "clickiness" of the digital crown button:

@General_Witt so, thanks to some genius who showed me that my words for describing my “crown button feel” actually lead to your post.

I think I am this genius. Thanks for the compliment.
And congratulations, you entered into my very closed list of personal hidden users in this forum.
Don’t waste your time to answer me, I will not see anymore any of your messages. This user forum has this functionality for anyone peace of mind (use the search function to learn about it, if you are genious enough to understand how to use it).
Bye.

[A Former User]

@Olaf-Gottschalk said in Let's talk about the "clickiness" of the digital crown button:

towards a company they also suffer from

I’m not suffering at all

Snow is crystal the fire is cold
I sit back watch the sun turn gold
In the morning love is healing
Warm the frost deep in my bones

Snow is crystal
Love is pure
I look out see a hawk in flight
The forest awaits me

White - The Cult