Disappointing Sleep tracking after new update

bankstreetwriter

Unfortunately not. I have done the following:

Increased Resting Heart Rate
Soft Reset of Watch
Hard Reset of Watch
Inactivated Stand Up Reminder Alert

Still it has not tracked any sleep since I did the software update 2 weeks ago. Everything else works just fine…

Egika

dombo

Hi Guys, just to add my experience. I have Vertical and it works OK for me after update. I tried to sleep few night with Race because I like report about phases in the morning. But result of race was the same - full of awake gaps even I slept OK. I wear both watches the same tightness and I assume I sleep the same So it might be related to sensor/device, not just a sleep/person.

bankstreetwriter

@Egika

No It is off. It never had to be on before - it was always off and sleep tracker worked before the software update. I turned it off to reserve battery. I will turn it on now and try…

Dimitrios Kanellopoulos

Just fyi to all here. This topic is tracked to improve the current solution.

So my ask is only to keep the scope and add any valuable feedback if possible.

stromdiddily

I had three days of less than stelar sleep reporting (sleep starting 3-4 hours after reality).

Tightened the strap last night and it went back to normal. Will try perhaps the velcro strap for rest time to maintain a tighter fit

A Former User

@Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

Just fyi to all here. This topic is tracked to improve the current solution.

if only fw were available for the S9PP users as well we could happily give our humble contribution and ideas

SuperFlo75

Hello guys, I use the new firmware for SV since the day of release, and my first impression about sleep tracking was ‚it‘s as good or worse like before‘… that means that the times of sleeping are just ok, but the level of recovery was as low as before the update. But after about 8 or nine nights of using the watch with the new firmware, the level of recovery/recreation changed and was really much better the last nights… but I didn‘t change my settings in this time. The only thing I changed is that I wear the strap one hole closer because I thought it was too loose, perhaps because it is cold now and the tissue changed a little bit? Can somebody tell me about the parameters which have influence on sleep quality and recreation? Is it only the HR (and the rest HR that I tell the watch), or is it also the new HRV parameter which seems to need a calibration for about 14 days or more (my HRV widget is still not complete, the normal range is still missing)? For now, I thought about that the calibration of the HRV could be responsible for increasing sleep quality?

bankstreetwriter

So I turned on 24 HR tracking and finally the sleep worked. I didn’t know that it’s a prerequisite. I don’t think it was on 24 hours before the software update.

Tieutieu

A few more nights, sleep tracking still perfect.
I didn’t changed my settings since I received my SV in may :

hr tracking H24
no spo2 measurement
do not disturb activated from 11pm to 7 am
sleep target 7hours
sleep period set from 11pm to 7am
Since update : hrv mesurement activated.

Everything works fine.
One night I woke up to have a (water) drink, it recorded the one minute awaken.

BrunoH

@Tieutieu

My SV keeps on measuring spO2 even though the setting is OFF

All my sleeps are tracked 1-2 hours short, usually from the beginning of the sleep, but sometimes from the end as well.

This feature became useless, which is a shame since my sleeps used to be spot on before the update. Looking at the 12h graph it seems like my HR is going down slowly when I fall asleep.

Mff73

my today sleep was tracked correctly in terms of awake time (i think) : i was long time awaken and watch gives me almost 3h awake duration.
but i had an alarm at 7, and i snooze it once for ten min, and then i stop it at 7h10, and fall asleep for one hour more :), but watch didn’t recognize this one extra hour : out of bed time is 7h10
My settings are DND and sleep period from 21h30 to 8h30 (large range to be sure to track everything (maybe not the right choice ? ).

Iggge

I got three hours of sleep according to my Vertical. Don’t know why, but the watch did stop recording my sleep in the middle of the night at 4. Again, my other watch shows 6 hours.

Egika

@bankstreetwriter said in Disappointing Sleep tracking after new update:

So I turned on 24 HR tracking and finally the sleep worked. I didn’t know that it’s a prerequisite. I don’t think it was on 24 hours before the software update.

Guessing here:
sleep detection uses HR plus watch movement. Not exactly sure what is was löike before the update.

e6321

@Egika i believe the vertical only uses hr.

G. Ivanov

Hello all! I’m a fresh new user of Suunto Vertical and I have an issue regarding “Sleep tracking”. After the latest update 2.30.26 everything regarding “Sleep tracking” was fine and more or less accurate till 4 days ago when suddenly stop tracking. I don’t have any recorded data since then. I used DND while tracking, but the result is same - not working at all. Any advise.
Thank you in advance and have a nice day ahead!

AnonVerticalOwner

@Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

Just fyi to all here. This topic is tracked to improve the current solution.

Thank you, Dimitrios! Sup trackers/PO/devs. Shout if there’s any specific testing scenarios to try. Happy to be one of the guinea pigs.

@stromdiddily said in Disappointing Sleep tracking after new update:

Tightened the strap last night and it went back to normal. Will try perhaps the velcro strap for rest time to maintain a tighter fit

I actually switched to a third party velcro strap two nights ago too! One night was off by miles (1:27h instead of the 5h+, random sleep/waking times), but the other night was possibly spot on, if not a little optimistic (7:45h). Un/surprisingly, not a single gap in the HR data for either night; not sure what to make of that.

peegee

@Dimitrios-Kanellopoulos said in Disappointing Sleep tracking after new update:

Just fyi to all here. This topic is tracked to improve the current solution.

So my ask is only to keep the scope and add any valuable feedback if possible.

Thanks @Dimitrios-Kanellopoulos
My observation since the update is that the wake up is exactly on time while the fall asleep time is almost always off by more than an hour and on some cases is 3 to 4 hours after I actually fall asleep.
I did have two nights that my sleep was measured correctly, although I have no idea what I did differently?!?
I have 24hr on, strap is snug and my rest heart rate is defined accurately.

tiago

@peegee i don’t have the vertical,but one of the suggestions from support with the Race,some people experience that too,is setting his resting HR higher. So my lower HR is around 48/49 I set as 60 my resting HR. I had no issues with sleep tracking, detects perfectly when i wake up and when i fall asleep. Try that and see if it works for you

Iggge

I talked with Suunto support about the problem. They gave me the tip to lower my resting HR so I did from 60 to 50.
Results from tonight’s sleep was 2 hours according to my Vertical… in reality 6 hours +.
I just dont know what to do. Poor sleep tracking is affecting other data to.
Also my alarm did not work this morning either…