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    Suunto 9 Peak pro cardio bug after update

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • V Offline
      ventresca
      last edited by

      Hello,
      On my running activities, I always deactivate the cardio on the wrist and only leave the cardio on the belt.
      Until now, the heart rate was only displayed when I was wearing my belt, which makes sense.
      Since the last update of my watch, the heart rate is always displayed, with or without the belt… And the values without belts are random and inconsistent (remember that the wrist cardio is switched off).

      If it’s possible to do something or to tell me if I’ve missed something.

      Thanks in advance

      freeheelerF 1 Reply Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @ventresca
        last edited by

        @ventresca
        it’s a known issue

        living sideways

        1 Reply Last reply Reply Quote 1
        • 9 Offline
          9ppuser
          last edited by

          Hello,
          unfortunately, this has been known for some time and is really very annoying, as I don’t always want to have the hr function switched on.

          Is there any confirmation from those responsible that the problem is being dealt with?

          Otherwise, is it actually possible to somehow load an older software version onto the watch?

          Many thanks in advance for any helpful information.

          surfboomerangS 1 Reply Last reply Reply Quote 1
          • surfboomerangS Offline
            surfboomerang @9ppuser
            last edited by

            @9ppuser Until it’s fixed you can try this workaround: https://forum.suunto.com/topic/9751/unable-to-disable-wrist-hr-on-sport-mode?_=1703677843804

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            9 1 Reply Last reply Reply Quote 3
            • 9 Offline
              9ppuser @surfboomerang
              last edited by

              @surfboomerang
              Many thanks for your link/workaround! I hope for the update soon 😉

              1 Reply Last reply Reply Quote 0
              • 9 Offline
                9ppuser
                last edited by

                Sorry to ask this question again. Is it actually possible to downgrade to an older software version, for example 2.27.8, as long as the hr problem has not been fixed? If so, what is the procedure for iOS and the 9pp?

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @9ppuser
                  last edited by

                  @9ppuser
                  I’m reading your previous and this message and now I need to reply.
                  I know it is a bit disappointing that HR can’t be disabled with this firmware.
                  the issue is addressed but maybe not highest priority. most people use HR with their activities and the only downside is a slightly higher battery consumption when it is activated.
                  I don’t know the bugs and issues we’ve had with previous firmware versions out of the top of my head, but I personally would bite that small bullet for now.

                  living sideways

                  9 1 Reply Last reply Reply Quote 2
                  • 9 Offline
                    9ppuser @freeheeler
                    last edited by

                    @freeheeler
                    Thanks for your reply! Yes, you’re right. Compared to the overall functionality of the watch, this is actually a minor problem. It’s the nerd in me 😉

                    freeheelerF 1 Reply Last reply Reply Quote 2
                    • freeheelerF Offline
                      freeheeler @9ppuser
                      last edited by freeheeler

                      @9ppuser said in Suunto 9 Peak pro cardio bug after update:

                      @freeheeler
                      It’s the nerd in me 😉

                      I fully understand you 😁

                      living sideways

                      1 Reply Last reply Reply Quote 1
                      • 9 Offline
                        9ppuser
                        last edited by 9ppuser

                        bug is fixed with the new update (2.33.12), thank suunto team 🙂

                        1 Reply Last reply Reply Quote 2
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