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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • pilleusP Offline
      pilleus
      last edited by

      @pilleus said in Suunto has nailed sleep:

      For a week now, I’ve been tracking my naps during the day in addition to my nighttime sleep. The Vertical records the times without any problems and reliably.

      There’s just one problem with it. The sleep times are added up on the Vertical, but not in the Suunto app. The HRV values ​​are added up in the Suunto app, but not on the Vertical.

      So I have different values ​​in the watch and in the app that can never match.

      Something needs to be improved here. 🤔

      Reference to this problem with sleep tracking …

      https://www.instagram.com/moves.are.life/
      Suunto Vertical Black Lime
      Suunto 9 Peak Pro Black
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      • I Offline
        Iga6101 @markman8
        last edited by

        @markman8

        Hei. I have same problem. How did you solved it

        1 Reply Last reply Reply Quote 0
        • I Offline
          Iga6101 @GiPFELKiND
          last edited by

          @GiPFELKiND

          Hello.

          I have exactly the same problem markman8 and cant update watch.

          Can you help me pls

          1 Reply Last reply Reply Quote 0
          • T Offline
            tkernen @Brad_Olwin
            last edited by

            @Brad_Olwin Thanks for your input. It seems that now none of the SuuntoPlus seem to work either (Core, Train.Red, the new Stryd app). Nothing connects.

            And yes it happens more and more frequently. I’ll reach out the Suunto support.

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            • D Offline
              duffman19
              last edited by

              I’ve found a bug associated with the Map widget. It seems to “remember” the last Battery Mode (aka GPS setting) used for the previous activity rather than defaulting to Performance (aka multiband). So, if you start and end an activity using any Battery Mode other than Performance, and then later scroll to the Map widget, you’ll get a black breadcrumb screen with no background map image.

              In order to get maps back, you’ll need to start and end an activity using the Performance Battery Mode.

              Vertical Ti

              Brad_OlwinB D 2 Replies Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @duffman19
                last edited by

                @duffman19 I think the maps are simply off if you were in Endurance, Ultra or Tour mode. Simply scroll down when in the map widget and turn the map you want to on. Not a bug.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                • D Offline
                  duffman19 @Brad_Olwin
                  last edited by

                  @Brad_Olwin Ah, yes, this somewhat solves it. But I still think this behavior is incorrect. The Map widget should operate independent of any Activity settings. Recording an activity in something other than Performance shouldn’t turn the map in the Map widget off.

                  This is the same behavior that we have with Media Controls. Turning Media Controls off in the activity options completely disables the Media Controls widget. I know this has confused quite a few folks.

                  Activity options simply shouldn’t impact widget functions. Any idea if this is being addressed?

                  Vertical Ti

                  Brad_OlwinB 1 Reply Last reply Reply Quote 1
                  • mlakisM Offline
                    mlakis Bronze Member
                    last edited by

                    A not so persistent bug happened yesterday.

                    After a hike, the CTL value on the Vertical sky-rocketed to 487!

                    A couple of syncs didn’t solve the problem at first. I think a sync after several hours did it.

                    IMG_20240226_145413~2.jpg

                    1 Reply Last reply Reply Quote 1
                    • M Offline
                      Marko1478
                      last edited by

                      This is not a bug, but a nuisance. Vertical doesn’t seem to have any oleophobic coating on the screen. It gets very smudgy and wiping with a shirt sleeve doesn’t help. I tried two different Verticals and they were the same. Now I have the Suunto Race and it doesn’t seem to have this problem, but I would still prefer the Vertical aesthetics.

                      1 Reply Last reply Reply Quote 2
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @duffman19
                        last edited by

                        @duffman19 said in Suunto Vertical: Bug Collection:

                        @Brad_Olwin Ah, yes, this somewhat solves it. But I still think this behavior is incorrect. The Map widget should operate independent of any Activity settings. Recording an activity in something other than Performance shouldn’t turn the map in the Map widget off.

                        This is the same behavior that we have with Media Controls. Turning Media Controls off in the activity options completely disables the Media Controls widget. I know this has confused quite a few folks.

                        Activity options simply shouldn’t impact widget functions. Any idea if this is being addressed?

                        The map cannot operate independently as there is one map. Perhaps it should come back on but is easy to turn on. I am with you on media controls, I have asked for this to change but not sure it will.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          maszop Bronze Member @Brad_Olwin
                          last edited by

                          @Brad_Olwin But it’s still a bug

                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @maszop
                            last edited by

                            @maszop what is a bug? The maps turning off works as intended.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            M 1 Reply Last reply Reply Quote -1
                            • M Offline
                              maszop Bronze Member @Brad_Olwin
                              last edited by maszop

                              @Brad_Olwin I will repeat what was written earlier: Changing battery settings during activity turns off the map view also outside of activity. For me this is an obvious bug (fortunately not too serious).
                              The map widget should check and change this on startup. This is not rocket science in 2024.

                              For some people it is apparently very difficult to accept that something is not working properly and someone reports a problem.
                              These are just watches — not religion.

                              sartoricS Brad_OlwinB 2 Replies Last reply Reply Quote 1
                              • sartoricS Offline
                                sartoric Moderator @maszop
                                last edited by

                                @maszop said in Suunto Vertical: Bug Collection:

                                For some people it is apparently very difficult to accept that something is not working properly and someone reports a problem.

                                Actually, there are people that try to clearly understand what is the problem reported so it can eventually be forwarded to Suunto via official bug reporting.

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                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @maszop
                                  last edited by

                                  @maszop I’m not saying anything except it is not a bug AFAIK it is working as intended.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                                  • D Offline
                                    duffman19 @duffman19
                                    last edited by

                                    @duffman19 said in Suunto Vertical: Bug Collection:

                                    I’ve found a bug associated with the Map widget.

                                    I think I’d like to redact my original phrasing calling this a bug. Perhaps it’d be better to call this “unexpected behavior”? Didn’t mean to cause a row! 😃

                                    As I now understand it, the Map is actually functioning as part of the Navigation feature, which itself is operating as its own independent thing; like a separate app in the background. I think most users, when clicking through the Map widget, would expect to see the actual map. Instead, it’s acting like a shortcut to open the Navigation function, which has maintained the settings from the last time it was used in an activity.

                                    Two possible solutions are:

                                    • Rename the widget Navigation instead of Map. That’s what it really is, no? All of the navigation features are there. And sometimes the map isn’t. 😉
                                    • Separate the Map widget settings from activity Navigation settings. Maybe that’s not possible (or easy to implement) given how I think things currently work, but I believe that’s what most users would expect.

                                    Vertical Ti

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                                    • M Offline
                                      maszop Bronze Member @Brad_Olwin
                                      last edited by maszop

                                      @Brad_Olwin According to this logic, if I turn off the heart rate monitor during some activity, sleep detection and many other functions that normally use this sensor will not work from the end of that activity.
                                      This is absurd.

                                      I won’t write in this thread any more because it’s obvious and I’m not interested in pointless arguments.

                                      Brad_OlwinB L 2 Replies Last reply Reply Quote 1
                                      • TieutieuT Offline
                                        Tieutieu Platinum Member
                                        last edited by Tieutieu

                                        I have this small « bug » sometimes : when exercicing with personnal sport mode with touchscreen activated, sometimes touchscreen doesn’t work. Happened yesterday. Can’t relate it to any particular action.

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                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @maszop
                                          last edited by

                                          @maszop said in Suunto Vertical: Bug Collection:

                                          @Brad_Olwin According to this logic, if I turn off the heart rate monitor during some activity, sleep detection and many other functions that normally use this sensor will not work from the end of that activity.
                                          This is absurd.

                                          I won’t write in this thread any more because it’s obvious and I’m not interested in pointless arguments.

                                          I am not passing judgement, just informing you this is not a bug. I have not stated what my opinion is but trying to help here so that you do not think this is a bug that might be fixed. You can certainly make a feature request for this. Don’t shoot the messenger.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          1 Reply Last reply Reply Quote 3
                                          • M Offline
                                            Marko1478
                                            last edited by

                                            Suunto Vertical step counter is still terrible. All I need to do is glance at my watch and I gain a few steps. Tried the SR also and it seemed to have a much better and realistic step counter. Hopefully the SV also gets that update some day.

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