SR navigation

Egika

@Egika got happened to my SV before. Part of the beginning route was disappeared. the total distance was 9.67km and taken 9.50 hours to complete my hike.

right. Can you confirm the firmware version the watch was on, when you found this recently?

Dušan Ković

@Egika It was, 7.5 hours. Let me share a link to the activity, maybe you guys can figure something out:

https://maps.suunto.com/move/duankovi/656c9ea7d5dd02588406e892

I am on the latest firmware, updated when it was released

babychai

@Egika happened on previous firmware before latest update. not always happened but already happened 3 times. Someone from this forum report this problem before for SV but i can’t find back that topic.
of course i’m not sure this latest firmware already fixed this issue or not.

i just want to inform SR route disappeared is similar case with SV.

Egika

@Dušan-Ković thank you!

fondueaufromage

I just signed up so I can talk about the same issue.
I have a Suunto vertical and it’s been several times that I notice that the beginning of the recording of my routes disappears as time passes. I did the software and hardware reset but it doesn’t change anything. I contacted Suunto support but they didn’t give me a response. I also have the latest update installed on the watch and I reinstalled the maps. And I have the same problem with my Suunto Peak 9 Pro. Moreover, I was with a friend with a Suunto Vertical and he has the same problem.
I took photos this weekend for better explanations :
After 3 hours of activity, I looked for my starting point on the watch and a piece of the route was already missing. After 4 hours, the route was even further than the start.
The recording is still done since I see it on the application, once the synchronization is done.
In the attached images, you can see photos of the watch after 3 hours and 4 hours of activity as well as screenshots of the track on the mobile application.
Is there a solution ?
As it is, it is not possible to follow the return path with breadcrumb !

isazi

@fondueaufromage welcome. This has been already reported to Suunto and it’s known.

seanvk

@isazi In the latest beta, has it been addressed - if you can share? In a week, I’m going on a week long hiking trip and at this point I’m certain to bring my Fenix 7X. I guess even if it has been fixed internally, the next question is when a firmware update will happen. But to me this is a safety issue when my wife and I are on the trail.

isazi

@seanvk unfortunately cannot help you with this, we have reported (to Suunto) that this is still an issue and needs fixing.

fondueaufromage

@isazi Thank you for your answer. I didn’t know that the problem had been traced back to Sunnto. Especially since the technical support did not seem to want to understand the explanations of my problem, in any case, they did not tell me that they were aware.

isazi

@fondueaufromage I do not know if the user-facing support has a list of all technical issues the firmware developers are working on.

fondueaufromage

@isazi Hi again. I noticed something strange while testing that may not have been reported ?!
We know that the trace disappears little by little from the starting point during activities, for my part during ski touring.
Then, what is strange, I tried twice to record an entire normal day, that is to say going to work and coming back in the evening, 10 hours later with very little difference in altitude in this case. I noticed that the trace had not disappeared. However, I used the same sports profile.
I did these tests with my Vertical and Peak 9 Pro; for both, the problem appears in the mountains but not for a normal day.
Could there be a bug in the algorithm when it has to take into account the difference in altitude ?? Is this a relevant detail to bring up at Suunto?

isazi

@fondueaufromage so you recorded the whole day? Or have the watch paused? Were you moving the whole day?

fondueaufromage

@isazi Yes, I recorded the whole day, without stopping the record from 7am to 7pm. From home to word (25km), stay to work whole day and come back in the evening (25km again). Unfortunately, I didn’t have a good GPS reception during time spent at the office. I didn’t move much there but I was outside a few times.
The starting point of the trace has not moved. And, obviously, I used the same sports profile as during the ski touring.

isazi

@fondueaufromage interesting, will share with Suunto

fondueaufromage

@isazi I hope that Suunto will take this problem seriously and resolve it quickly because there is no point in having a high-performance GPS watch if it is not possible to use the track to retrace your steps.

Brad_Olwin

@fondueaufromage I have the same problem and it happens with ski touring. I have a long tour on Sunday and will check again. I am one of the testers that reported this to Suunto and know that they are aware of the issue. I observed this as well during a 50k trail race last weekend that only had ~1700m of elevation change over 7.5h.

vjakub

Unfortunately I am going through the same frustration over the bike navigation on my SR, particularly with the display and navigation cursor. The display often dims at inconvenient times, and occasionally brightens too late or unnecessarily. Additionally, when I touch the display to check it, the arrow navigation cursor becomes off-center, and eventually disappears entirely, leaving the screen frozen. (AOD is On along with Full wake mode).

While I appreciate the efforts of testers in bringing this issue to Suunto’s attention, there’s uncertainty surrounding when or if this problem will be fixed. Which brings me to my dilemma:
What bike navigation are you using or you’d recommend? I hesitate to use my phone and I am also not really keen spending half the price of my SR on a bike computer when I really need just a navigation.

Audaxjoe

@vjakub I use a Wahoo. My Suunto is the Vertical which is fine on a bike. The Race behaviour does sound very frustrating.

wmichi

@vjakub I also use Wahoo (Bolt V2). The screen is perfectly readable in all lightning conditions. In my opinion AMOLED watch + bike simply doesn’t work.

vjakub

@wmichi Unfortunately I’m afraid you’re right about the AMOLED display for biking. I suppose a screen size of the Bolt v2 is not an issue for navigation/routing? (A bit ironic asking this since I was going to use a smaller screen of the SR for this purpose but still…).