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SR navigation

Scheduled Pinned Locked Moved Suunto Race
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  • D Offline
    Dušan Ković @Egika
    last edited by Dušan Ković 12 Apr 2023, 14:53 4 Dec 2023, 14:52

    @Egika It was, 7.5 hours. Let me share a link to the activity, maybe you guys can figure something out:

    https://maps.suunto.com/move/duankovi/656c9ea7d5dd02588406e892

    I am on the latest firmware, updated when it was released

    SR
    SA latest beta
    Polar Verity Sense
    Pixel 6

    E 1 Reply Last reply 4 Dec 2023, 15:09 Reply Quote 1
    • B Offline
      babychai Silver Members @Egika
      last edited by 4 Dec 2023, 15:06

      @Egika happened on previous firmware before latest update. not always happened but already happened 3 times. Someone from this forum report this problem before for SV but i can’t find back that topic.
      of course i’m not sure this latest firmware already fixed this issue or not.

      i just want to inform SR route disappeared is similar case with SV.

      Suunto Vertical Black Ruby (S/S)
      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
      Suunto 9 Peak All Black
      Suunto Spartan Trainer Wrist HR (Black)

      1 Reply Last reply Reply Quote 2
      • E Offline
        Egika Platinum Member @Dušan Ković
        last edited by 4 Dec 2023, 15:09

        @Dušan-Ković thank you!

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        1 Reply Last reply Reply Quote 1
        • F Offline
          fondueaufromage Bronze Member
          last edited by 17 Mar 2024, 21:43

          I just signed up so I can talk about the same issue.
          I have a Suunto vertical and it’s been several times that I notice that the beginning of the recording of my routes disappears as time passes. I did the software and hardware reset but it doesn’t change anything. I contacted Suunto support but they didn’t give me a response. I also have the latest update installed on the watch and I reinstalled the maps. And I have the same problem with my Suunto Peak 9 Pro. Moreover, I was with a friend with a Suunto Vertical and he has the same problem.
          I took photos this weekend for better explanations :
          After 3 hours of activity, I looked for my starting point on the watch and a piece of the route was already missing. After 4 hours, the route was even further than the start.
          The recording is still done since I see it on the application, once the synchronization is done.
          In the attached images, you can see photos of the watch after 3 hours and 4 hours of activity as well as screenshots of the track on the mobile application.
          Is there a solution ?
          As it is, it is not possible to follow the return path with breadcrumb !

          IMG_20240316_132605.jpg Screenshot_20240317-221941.jpg IMG_20240316_142456.jpg Screenshot_20240317-221427.jpg

          I 1 Reply Last reply 17 Mar 2024, 21:52 Reply Quote 1
          • I Offline
            isazi Moderator @fondueaufromage
            last edited by 17 Mar 2024, 21:52

            @fondueaufromage welcome. This has been already reported to Suunto and it’s known.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            S F 2 Replies Last reply 18 Mar 2024, 01:11 Reply Quote 0
            • S Offline
              seanvk @isazi
              last edited by 18 Mar 2024, 01:11

              @isazi In the latest beta, has it been addressed - if you can share? In a week, I’m going on a week long hiking trip and at this point I’m certain to bring my Fenix 7X. I guess even if it has been fixed internally, the next question is when a firmware update will happen. But to me this is a safety issue when my wife and I are on the trail.

              Suunto Race Titanium
              Suunto Vertical Titanium
              Suunto 9 Peak Pro Forest Green
              Suunto 9 Peak Moss Gray

              I 1 Reply Last reply 18 Mar 2024, 09:32 Reply Quote 1
              • I Offline
                isazi Moderator @seanvk
                last edited by 18 Mar 2024, 09:32

                @seanvk unfortunately cannot help you with this, we have reported (to Suunto) that this is still an issue and needs fixing.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 0
                • F Offline
                  fondueaufromage Bronze Member @isazi
                  last edited by 18 Mar 2024, 21:47

                  @isazi Thank you for your answer. I didn’t know that the problem had been traced back to Sunnto. Especially since the technical support did not seem to want to understand the explanations of my problem, in any case, they did not tell me that they were aware.

                  I 1 Reply Last reply 19 Mar 2024, 09:25 Reply Quote 0
                  • I Offline
                    isazi Moderator @fondueaufromage
                    last edited by 19 Mar 2024, 09:25

                    @fondueaufromage I do not know if the user-facing support has a list of all technical issues the firmware developers are working on.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    F 1 Reply Last reply 23 Mar 2024, 17:32 Reply Quote 0
                    • F Offline
                      fondueaufromage Bronze Member @isazi
                      last edited by 23 Mar 2024, 17:32

                      @isazi Hi again. I noticed something strange while testing that may not have been reported ?!
                      We know that the trace disappears little by little from the starting point during activities, for my part during ski touring.
                      Then, what is strange, I tried twice to record an entire normal day, that is to say going to work and coming back in the evening, 10 hours later with very little difference in altitude in this case. I noticed that the trace had not disappeared. However, I used the same sports profile.
                      I did these tests with my Vertical and Peak 9 Pro; for both, the problem appears in the mountains but not for a normal day.
                      Could there be a bug in the algorithm when it has to take into account the difference in altitude ?? Is this a relevant detail to bring up at Suunto?

                      I 1 Reply Last reply 23 Mar 2024, 17:37 Reply Quote 1
                      • I Offline
                        isazi Moderator @fondueaufromage
                        last edited by 23 Mar 2024, 17:37

                        @fondueaufromage so you recorded the whole day? Or have the watch paused? Were you moving the whole day?

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        F 1 Reply Last reply 23 Mar 2024, 17:47 Reply Quote 0
                        • F Offline
                          fondueaufromage Bronze Member @isazi
                          last edited by 23 Mar 2024, 17:47

                          @isazi Yes, I recorded the whole day, without stopping the record from 7am to 7pm. From home to word (25km), stay to work whole day and come back in the evening (25km again). Unfortunately, I didn’t have a good GPS reception during time spent at the office. I didn’t move much there but I was outside a few times.
                          The starting point of the trace has not moved. And, obviously, I used the same sports profile as during the ski touring.

                          I 1 Reply Last reply 23 Mar 2024, 17:53 Reply Quote 0
                          • I Offline
                            isazi Moderator @fondueaufromage
                            last edited by 23 Mar 2024, 17:53

                            @fondueaufromage interesting, will share with Suunto

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            F 1 Reply Last reply 27 Mar 2024, 21:53 Reply Quote 2
                            • D Dušan Ković referenced this topic on 26 Mar 2024, 11:37
                            • F Offline
                              fondueaufromage Bronze Member @isazi
                              last edited by 27 Mar 2024, 21:53

                              @isazi I hope that Suunto will take this problem seriously and resolve it quickly because there is no point in having a high-performance GPS watch if it is not possible to use the track to retrace your steps.

                              B 1 Reply Last reply 28 Mar 2024, 15:35 Reply Quote 4
                              • B Offline
                                Brad_Olwin Moderator @fondueaufromage
                                last edited by Brad_Olwin 28 Mar 2024, 15:35

                                @fondueaufromage I have the same problem and it happens with ski touring. I have a long tour on Sunday and will check again. I am one of the testers that reported this to Suunto and know that they are aware of the issue. I observed this as well during a 50k trail race last weekend that only had ~1700m of elevation change over 7.5h.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                1 Reply Last reply Reply Quote 0
                                • vjakubV Offline
                                  vjakub
                                  last edited by 30 Mar 2024, 14:50

                                  Unfortunately I am going through the same frustration over the bike navigation on my SR, particularly with the display and navigation cursor. The display often dims at inconvenient times, and occasionally brightens too late or unnecessarily. Additionally, when I touch the display to check it, the arrow navigation cursor becomes off-center, and eventually disappears entirely, leaving the screen frozen. (AOD is On along with Full wake mode).

                                  While I appreciate the efforts of testers in bringing this issue to Suunto’s attention, there’s uncertainty surrounding when or if this problem will be fixed. Which brings me to my dilemma:
                                  What bike navigation are you using or you’d recommend? I hesitate to use my phone and I am also not really keen spending half the price of my SR on a bike computer when I really need just a navigation.

                                  AudaxjoeA wmichiW 2 Replies Last reply 30 Mar 2024, 16:00 Reply Quote 0
                                  • AudaxjoeA Offline
                                    Audaxjoe @vjakub
                                    last edited by 30 Mar 2024, 16:00

                                    @vjakub I use a Wahoo. My Suunto is the Vertical which is fine on a bike. The Race behaviour does sound very frustrating.

                                    Suunto Vertical
                                    Suunto 9 BARO
                                    Garmin Fenix 3, 5
                                    Suunto Vector

                                    1 Reply Last reply Reply Quote 1
                                    • wmichiW Offline
                                      wmichi @vjakub
                                      last edited by 31 Mar 2024, 12:29

                                      @vjakub I also use Wahoo (Bolt V2). The screen is perfectly readable in all lightning conditions. In my opinion AMOLED watch + bike simply doesn’t work.

                                      vjakubV 1 Reply Last reply 31 Mar 2024, 14:30 Reply Quote 2
                                      • vjakubV Offline
                                        vjakub @wmichi
                                        last edited by 31 Mar 2024, 14:30

                                        @wmichi Unfortunately I’m afraid you’re right about the AMOLED display for biking. I suppose a screen size of the Bolt v2 is not an issue for navigation/routing? (A bit ironic asking this since I was going to use a smaller screen of the SR for this purpose but still…).

                                        AudaxjoeA wmichiW 2 Replies Last reply 31 Mar 2024, 15:20 Reply Quote 0
                                        • AudaxjoeA Offline
                                          Audaxjoe @vjakub
                                          last edited by Audaxjoe 31 Mar 2024, 15:20

                                          @vjakub said in SR navigation:

                                          @wmichi Unfortunately I’m afraid you’re right about the AMOLED display for biking. I suppose a screen size of the Bolt v2 is not an issue for navigation/routing? (A bit ironic asking this since I was going to use a smaller screen of the SR for this purpose but still…).

                                          I had the V1 Elements and replaced it with the V2 bolt. I find the screen excellent. And don’t really notice the smaller screen. Battery is also decent if not in the same league as the Vertical.

                                          I like the Wahoo and the Vertical because of the screen. I find it strange when people say the Amaloed (and Garmin bike computer before the wahoo) is better. Give me readable performance in the outdoors in any lighting conditions over a bright screen when watching TV 🤣

                                          Suunto Vertical
                                          Suunto 9 BARO
                                          Garmin Fenix 3, 5
                                          Suunto Vector

                                          1 Reply Last reply Reply Quote 1
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