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    SOFTWARE UPDATE 2.33.12 - Q1 2024

    Scheduled Pinned Locked Moved Watches
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    • DurriD Offline
      Durri @Łukasz Szmigiel
      last edited by

      @Łukasz-Szmigiel No, because if it worked before, it must work now✌️

      Suunto Race Titanium, Suunto 9 Baro Titanium, Polar V800, Vostok Anchar Europe Titanium, Hoka One One, Focus Atlas 6.8, Rose Pro SL, Giant Roam 2

      1 Reply Last reply Reply Quote 0
      • V Offline
        Virginio @Mff73
        last edited by

        @Mff73 said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

        @Francesco-Pagano
        it is just the way such sensors are working : light emission (LED) and a sensor which tries to see the reflected light from the support.
        Light is on only when the sensor think that there is any reflected light to analyze : from skin (logic) but from any potential reflecting support (try with a banana 😉 )

        it is even not the contact, but just near enough to see any reflection

        1 Reply Last reply Reply Quote 0
        • AntoineA Online
          Antoine Bronze Member
          last edited by

          Today, the touch screen was blocked again. Unable to use it. I switched off the vertical and restart to fix the problem. So not resolved with this FW update.

          Watch: Suunto vertical solar

          1 Reply Last reply Reply Quote 5
          • Sergei LadeishchikovS Online
            Sergei Ladeishchikov Bronze Member
            last edited by

            I’m having problems too! Today the touchscreen froze, I clicked on the data field many times and nothing happened, and then the field began to switch data on its own. I also couldn’t access widgets using the touchscreen.

            D 1 Reply Last reply Reply Quote 2
            • D Offline
              duffman19 @Sergei Ladeishchikov
              last edited by

              @Sergei-Ladeishchikov said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

              the field began to switch data on its own

              I’ve also experienced this several times. The touchscreen seems to experience repeated “phantom touches.” I managed to grab a video of the behavior.

              IMG_0208.mp4

              Not sure if this is related to the software update, but it’s only happened while on 2.33.12.

              Vertical Ti

              sartoricS freeheelerF 3 Replies Last reply Reply Quote 4
              • sartoricS Offline
                sartoric Moderator @duffman19
                last edited by

                @duffman19
                yeah, I had this today too.
                Never happened before.

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                • freeheelerF Offline
                  freeheeler @duffman19
                  last edited by

                  @duffman19
                  I’ll report this

                  living sideways

                  1 Reply Last reply Reply Quote 1
                  • freeheelerF Offline
                    freeheeler @duffman19
                    last edited by

                    @duffman19
                    next time this happens, please send logs and pm me your account email, date, time and timezone logs sent.
                    thank you in advance 👍

                    living sideways

                    wmichiW 1 Reply Last reply Reply Quote 1
                    • wmichiW Offline
                      wmichi @freeheeler
                      last edited by

                      @freeheeler I remember another funny thing with the touchscreen. Right after updating to the latest firmware, in pre start mode of a trail running activity, I went into the navigation menu to select a route. I tried to swipe down but then the touchscreen went crazy. Without me doing anything, I was kicked out of the navigation menu, like I had swiped from left to the right of the screen (the back gesture). Immediately after that the watch went by itself back into the navigation menu. And back out. And back in. And back out, and back in… Since the watch went crazy, I went crazy too and pressed buttons like a manic. 😉 That helped and all of a sudden the watch stopped doing this. I started the activity and everything worked as expected. I never saw this behaviour again. Next time I will send logs (by the way, the watch was completely dry, no water drops on the screen).

                      freeheelerF 1 Reply Last reply Reply Quote 2
                      • freeheelerF Offline
                        freeheeler @wmichi
                        last edited by

                        @wmichi
                        can confirm and saw this with clean and dry screen twice

                        living sideways

                        1 Reply Last reply Reply Quote 1
                        • F Offline
                          false Bronze Member
                          last edited by false

                          Could anyone explain is such battery usage is okay or not: -60% in 7 full days with only 5h15m of road running (5 runs - 2 with ohr, 3 with HR belt, including one structured run workout), 6 syncs in total and the watch was laying in the drawer between training sessions.

                          As I can see every training takes only 3-4% so I think 40-45% for being in standby mode is way too much. Highly likely it was much better before December’s update

                          1.5 year old 9pp with the latest updates.

                          upd: runs were done with perfomance GPS setting and raise to wake backlight

                          TieutieuT W 2 Replies Last reply Reply Quote 0
                          • TieutieuT Online
                            Tieutieu Platinum Member @false
                            last edited by

                            @false what are your backlight settings, turn to raise ? Have you notifications enabled or off ?…

                            Suunto’s devices at home :
                            Vertical titanium solar
                            Suunto Race S
                            S9pp titanium sand
                            Suunto Wing
                            S9B titanium Ambassador edition, A3P, X6

                            F 1 Reply Last reply Reply Quote 0
                            • F Offline
                              false Bronze Member @Tieutieu
                              last edited by

                              @Tieutieu Everything is turned off (literally). Backlight is raise to wake

                              TieutieuT 1 Reply Last reply Reply Quote 0
                              • TieutieuT Online
                                Tieutieu Platinum Member @false
                                last edited by

                                @false OK I’ll check battery consumption on my wife’s S9pp, she has same settings ; I’ll let you know. But it’s seems hight. Usually she had less than 5% a day consumption with HR tracking on, notifications off, main backlight off, backlight to low, raise to wake to low (on my SV it’s around 4% a day max)

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                1 Reply Last reply Reply Quote 0
                                • W Offline
                                  wurzlsepp Bronze Member @false
                                  last edited by

                                  @false definitely not normal for mine, neither before nor after the update
                                  Do you have 24/7 HR activated? I found that to drain the battery, if enabled while there actually is no HR/wrist etc nearby. Already before the recent update though

                                  F 1 Reply Last reply Reply Quote 1
                                  • F Offline
                                    false Bronze Member @wurzlsepp
                                    last edited by

                                    @wurzlsepp No, nothing is active and never have been

                                    W 1 Reply Last reply Reply Quote 0
                                    • W Offline
                                      wurzlsepp Bronze Member @false
                                      last edited by

                                      @false ok that’s weird then. Supposing you’ve done a hard reset after the update (was necessary with my S9PP!), i also don’t know what could be the issue 😕

                                      You could power off the watch between your workouts and see if the battery still drains. If yes, its a hardware issue (warranty repair?). If no, software problem and thus there might be a fix (reinstall update, bug fix with next update, etc)

                                      F 1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        false Bronze Member @wurzlsepp
                                        last edited by

                                        as an update - when my watch is switched off there is no battery drain

                                        1 Reply Last reply Reply Quote 1
                                        • D Offline
                                          duffman19
                                          last edited by

                                          Has anyone noticed that the ascent calculation is a little more conservative after this update? I have some regular routes that I run and I’m consistently seeing about 5-10% lower ascent numbers compared to runs before the update.

                                          The graphs look pretty great and comparable to other devices worn at the same time. Perhaps there’s a new algorithm with more aggressive rounding?

                                          Most of my trails have lots of small rollers, small ascents of 10-20 feet at a time. I know there’s some sort of cutoff before it gives credit for ascent, which seems to be around 10 feet. Even so, it generally seems as though my activity ascent numbers are a little low lately.

                                          Vertical Ti

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @duffman19
                                            last edited by

                                            @duffman19 this is old firmware. I would post on current firmware.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            D 1 Reply Last reply Reply Quote -1
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