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SOFTWARE UPDATE 2.33.12 - Q1 2024

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  • S Offline
    sartoric Moderator @Mauerwegler
    last edited by 13 Apr 2024, 12:02

    @Mauerwegler
    Suunto has field testers

    SVTS - 2.40.38
    SSSWHR BARO Amber - 2.8.32
    Samsung A5 2016 - Android 7.0
    Samsung A33 2022 - Android 14 - One UI 6.1
    Suunto App Android 5.2.5 beta
    Suunto App IOs 2.45.0 (19123) beta on MBP M1

    1 Reply Last reply Reply Quote 0
    • Ł Offline
      Łukasz Szmigiel @Mauerwegler
      last edited by 13 Apr 2024, 12:43

      @Mauerwegler Suunto knows various stories and there were issues reported by the testers that didn’t get fixed prior to the release.

      Apparently it goes beyond “they didn’t know” and certain issues may as well be flagged as of little importance or no importance. Or may be as well be a feature instead of a bug. For example - the nag I’ve reported in S5 in regards to being stationary and having no compass - it was badly implemented in my opinion, but might have been left in the firmware intentionally, as maybe most users didn’t understand that the direction won’t update when stationary (although I’d argue that if one owns such device, it’s not necessary to display the message every time). Or the buzzing in S9PP - I’ll be surprised if it ever gets addressed.

      There are priorities and company priorities are different than mine or yours.

      S9PP 2.40.38

      1 Reply Last reply Reply Quote 0
      • S sartoric referenced this topic on 14 Apr 2024, 16:02
      • D Offline
        Durri @Łukasz Szmigiel
        last edited by 15 Apr 2024, 10:36

        @Łukasz-Szmigiel Lukasz hello, I think you are wrong. I had a Suunto 9 baro where I created my own cycling profiles and it was never a problem. Every time after driving 5 km, I received information about how long it took me to drive plus the average speed. In S.Race it only works in predefined profiles in the watch. When you create your own cycling profile, the average speed is missing.20240415_084847.jpg

        Suunto Race Titanium, Suunto 9 Baro Titanium, Polar V800, Vostok Anchar Europe Titanium, Hoka One One, Focus Atlas 6.8, Rose Pro SL, Giant Roam 2

        Z Ł 2 Replies Last reply 15 Apr 2024, 11:01 Reply Quote 0
        • Z Offline
          Zdeněk Hruška Bronze Member @Durri
          last edited by 15 Apr 2024, 11:01

          @Durri Hi, maybe I am wrong but I think that the reason is that it works as a mode with a power input (or at least it’s expecting that you have an powermeter connected). That’t why you have an average power field in there. I am not sure how to change it, do you have a powermeter connected to the watch? Maybe it would need to be disabled before the activity starts… I will check it.

          H 1 Reply Last reply 15 Apr 2024, 15:00 Reply Quote 0
          • C Offline
            cosme.costa @Fenr1r
            last edited by 15 Apr 2024, 12:59

            @Fenr1r said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

            @wmichi My version of same:

            Touchscreen unresponsive on first activity after update. Toggling relevant controls proved futile.

            A soft reset fixed it. So far …

            I had the same twice. I have the SV since 20th of February, that day I did install everything and so on, my first run was on the 21st, and I noticed that the touchscreen was unresponsive after the activity but after some minutes the touchscreen started to work normally again, but after the second activity it failed again. I did a softreset and everything started to work perfectly, initially I thought the issue was due all the installations in the new watch. But last week it failed again (with the new software) and I had to perform a softreset. Yesterday I had the feeling that the touchscreen was failing again dismissing an alarm but after one or two tries it worked fine.

            If it happens again I will send logs.

            Maybe son field tester can confirm if Suunto is aware of the issue.

            F 1 Reply Last reply 15 Apr 2024, 14:10 Reply Quote 0
            • F Offline
              freeheeler @cosme.costa
              last edited by 15 Apr 2024, 14:10

              @cosme-costa
              I didn’t notice unresponsive touch with my private Vertical which runs the official released firmware 2.33.12

              living sideways

              1 Reply Last reply Reply Quote 0
              • H Offline
                herlas Silver Members @Zdeněk Hruška
                last edited by 15 Apr 2024, 15:00

                @Zdeněk-Hruška we can’t change what fields are shown on the autolap screens, neither manual laps.
                I agree with you, I haven’t done cycling in a while but for running, when I use an external power meter (Stryd) the autolap screen shows me the lap avg power as in @Durri picture above.
                When I use don’t the power meter , say I select foot pod instead, I get Lap. avg heart rate.

                In any case, if @Durri didn’t connect a power meter on his ride, sounds to me this could be a bug on his custom gravel cycling mode.

                SRS Ti
                A3P (drill mode for pool swimming 🤦🤷)
                Galaxy Z Flip 3 / Galaxy S24+

                D 1 Reply Last reply 15 Apr 2024, 15:04 Reply Quote 0
                • D Offline
                  Durri @herlas
                  last edited by Durri 15 Apr 2024, 15:04

                  @herlas yes, I don’t have a power meter, and it should show the average speed. As I already wrote, I didn’t have to solve anything on the S9B when creating my own cycling profile, AVG Speed ​​was displayed…✌️Something is obviously wrong here🙄

                  Suunto Race Titanium, Suunto 9 Baro Titanium, Polar V800, Vostok Anchar Europe Titanium, Hoka One One, Focus Atlas 6.8, Rose Pro SL, Giant Roam 2

                  1 Reply Last reply Reply Quote 0
                  • Ł Offline
                    Łukasz Szmigiel @Durri
                    last edited by 15 Apr 2024, 15:09

                    @Durri wouldn’t a custom sports mode with a lap summary where you can set the fields you need be a workaround for you?

                    S9PP 2.40.38

                    D 1 Reply Last reply 16 Apr 2024, 08:56 Reply Quote 0
                    • D Offline
                      Durri @Łukasz Szmigiel
                      last edited by 16 Apr 2024, 08:56

                      @Łukasz-Szmigiel No, because if it worked before, it must work now✌️

                      Suunto Race Titanium, Suunto 9 Baro Titanium, Polar V800, Vostok Anchar Europe Titanium, Hoka One One, Focus Atlas 6.8, Rose Pro SL, Giant Roam 2

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                      • V Offline
                        Virginio @Mff73
                        last edited by 16 Apr 2024, 11:46

                        @Mff73 said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                        @Francesco-Pagano
                        it is just the way such sensors are working : light emission (LED) and a sensor which tries to see the reflected light from the support.
                        Light is on only when the sensor think that there is any reflected light to analyze : from skin (logic) but from any potential reflecting support (try with a banana 😉 )

                        it is even not the contact, but just near enough to see any reflection

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          Antoine Bronze Member
                          last edited by 17 Apr 2024, 07:17

                          Today, the touch screen was blocked again. Unable to use it. I switched off the vertical and restart to fix the problem. So not resolved with this FW update.

                          Watch: Suunto vertical solar

                          1 Reply Last reply Reply Quote 5
                          • S Offline
                            Sergei Ladeishchikov Bronze Member
                            last edited by 17 Apr 2024, 14:19

                            I’m having problems too! Today the touchscreen froze, I clicked on the data field many times and nothing happened, and then the field began to switch data on its own. I also couldn’t access widgets using the touchscreen.

                            D 1 Reply Last reply 17 Apr 2024, 14:39 Reply Quote 2
                            • D Offline
                              duffman19 @Sergei Ladeishchikov
                              last edited by 17 Apr 2024, 14:39

                              @Sergei-Ladeishchikov said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                              the field began to switch data on its own

                              I’ve also experienced this several times. The touchscreen seems to experience repeated “phantom touches.” I managed to grab a video of the behavior.

                              IMG_0208.mp4

                              Not sure if this is related to the software update, but it’s only happened while on 2.33.12.

                              Vertical Ti

                              S F 3 Replies Last reply 17 Apr 2024, 15:32 Reply Quote 4
                              • S Offline
                                sartoric Moderator @duffman19
                                last edited by 17 Apr 2024, 15:32

                                @duffman19
                                yeah, I had this today too.
                                Never happened before.

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 14 - One UI 6.1
                                Suunto App Android 5.2.5 beta
                                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                1 Reply Last reply Reply Quote 0
                                • F Offline
                                  freeheeler @duffman19
                                  last edited by 17 Apr 2024, 19:18

                                  @duffman19
                                  I’ll report this

                                  living sideways

                                  1 Reply Last reply Reply Quote 1
                                  • F Offline
                                    freeheeler @duffman19
                                    last edited by 17 Apr 2024, 19:27

                                    @duffman19
                                    next time this happens, please send logs and pm me your account email, date, time and timezone logs sent.
                                    thank you in advance 👍

                                    living sideways

                                    W 1 Reply Last reply 17 Apr 2024, 20:03 Reply Quote 1
                                    • W Offline
                                      wmichi @freeheeler
                                      last edited by 17 Apr 2024, 20:03

                                      @freeheeler I remember another funny thing with the touchscreen. Right after updating to the latest firmware, in pre start mode of a trail running activity, I went into the navigation menu to select a route. I tried to swipe down but then the touchscreen went crazy. Without me doing anything, I was kicked out of the navigation menu, like I had swiped from left to the right of the screen (the back gesture). Immediately after that the watch went by itself back into the navigation menu. And back out. And back in. And back out, and back in… Since the watch went crazy, I went crazy too and pressed buttons like a manic. 😉 That helped and all of a sudden the watch stopped doing this. I started the activity and everything worked as expected. I never saw this behaviour again. Next time I will send logs (by the way, the watch was completely dry, no water drops on the screen).

                                      F 1 Reply Last reply 18 Apr 2024, 04:34 Reply Quote 2
                                      • F Offline
                                        freeheeler @wmichi
                                        last edited by 18 Apr 2024, 04:34

                                        @wmichi
                                        can confirm and saw this with clean and dry screen twice

                                        living sideways

                                        1 Reply Last reply Reply Quote 1
                                        • F Offline
                                          false Bronze Member
                                          last edited by false 21 Apr 2024, 11:52

                                          Could anyone explain is such battery usage is okay or not: -60% in 7 full days with only 5h15m of road running (5 runs - 2 with ohr, 3 with HR belt, including one structured run workout), 6 syncs in total and the watch was laying in the drawer between training sessions.

                                          As I can see every training takes only 3-4% so I think 40-45% for being in standby mode is way too much. Highly likely it was much better before December’s update

                                          1.5 year old 9pp with the latest updates.

                                          upd: runs were done with perfomance GPS setting and raise to wake backlight

                                          T W 2 Replies Last reply 21 Apr 2024, 12:30 Reply Quote 0
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