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    SOFTWARE UPDATE 2.33.12 - Q1 2024

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    • V Offline
      Virginio @Mff73
      last edited by

      @Mff73 said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

      @Francesco-Pagano
      it is just the way such sensors are working : light emission (LED) and a sensor which tries to see the reflected light from the support.
      Light is on only when the sensor think that there is any reflected light to analyze : from skin (logic) but from any potential reflecting support (try with a banana šŸ˜‰ )

      it is even not the contact, but just near enough to see any reflection

      1 Reply Last reply Reply Quote 0
      • AntoineA Offline
        Antoine Bronze Member
        last edited by

        Today, the touch screen was blocked again. Unable to use it. I switched off the vertical and restart to fix the problem. So not resolved with this FW update.

        Watch: Suunto vertical solar

        1 Reply Last reply Reply Quote 5
        • Sergei LadeishchikovS Online
          Sergei Ladeishchikov Bronze Member
          last edited by

          I’m having problems too! Today the touchscreen froze, I clicked on the data field many times and nothing happened, and then the field began to switch data on its own. I also couldn’t access widgets using the touchscreen.

          D 1 Reply Last reply Reply Quote 2
          • D Offline
            duffman19 @Sergei Ladeishchikov
            last edited by

            @Sergei-Ladeishchikov said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

            the field began to switch data on its own

            I’ve also experienced this several times. The touchscreen seems to experience repeated ā€œphantom touches.ā€ I managed to grab a video of the behavior.

            IMG_0208.mp4

            Not sure if this is related to the software update, but it’s only happened while on 2.33.12.

            Vertical Ti

            sartoricS freeheelerF 3 Replies Last reply Reply Quote 4
            • sartoricS Offline
              sartoric Moderator @duffman19
              last edited by

              @duffman19
              yeah, I had this today too.
              Never happened before.

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              1 Reply Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @duffman19
                last edited by

                @duffman19
                I’ll report this

                living sideways

                1 Reply Last reply Reply Quote 1
                • freeheelerF Offline
                  freeheeler @duffman19
                  last edited by

                  @duffman19
                  next time this happens, please send logs and pm me your account email, date, time and timezone logs sent.
                  thank you in advance šŸ‘

                  living sideways

                  wmichiW 1 Reply Last reply Reply Quote 1
                  • wmichiW Offline
                    wmichi @freeheeler
                    last edited by

                    @freeheeler I remember another funny thing with the touchscreen. Right after updating to the latest firmware, in pre start mode of a trail running activity, I went into the navigation menu to select a route. I tried to swipe down but then the touchscreen went crazy. Without me doing anything, I was kicked out of the navigation menu, like I had swiped from left to the right of the screen (the back gesture). Immediately after that the watch went by itself back into the navigation menu. And back out. And back in. And back out, and back in… Since the watch went crazy, I went crazy too and pressed buttons like a manic. šŸ˜‰ That helped and all of a sudden the watch stopped doing this. I started the activity and everything worked as expected. I never saw this behaviour again. Next time I will send logs (by the way, the watch was completely dry, no water drops on the screen).

                    freeheelerF 1 Reply Last reply Reply Quote 2
                    • freeheelerF Offline
                      freeheeler @wmichi
                      last edited by

                      @wmichi
                      can confirm and saw this with clean and dry screen twice

                      living sideways

                      1 Reply Last reply Reply Quote 1
                      • F Offline
                        false Bronze Member
                        last edited by false

                        Could anyone explain is such battery usage is okay or not: -60% in 7 full days with only 5h15m of road running (5 runs - 2 with ohr, 3 with HR belt, including one structured run workout), 6 syncs in total and the watch was laying in the drawer between training sessions.

                        As I can see every training takes only 3-4% so I think 40-45% for being in standby mode is way too much. Highly likely it was much better before December’s update

                        1.5 year old 9pp with the latest updates.

                        upd: runs were done with perfomance GPS setting and raise to wake backlight

                        TieutieuT W 2 Replies Last reply Reply Quote 0
                        • TieutieuT Online
                          Tieutieu Platinum Member @false
                          last edited by

                          @false what are your backlight settings, turn to raise ? Have you notifications enabled or off ?…

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          F 1 Reply Last reply Reply Quote 0
                          • F Offline
                            false Bronze Member @Tieutieu
                            last edited by

                            @Tieutieu Everything is turned off (literally). Backlight is raise to wake

                            TieutieuT 1 Reply Last reply Reply Quote 0
                            • TieutieuT Online
                              Tieutieu Platinum Member @false
                              last edited by

                              @false OK I’ll check battery consumption on my wife’s S9pp, she has same settings ; I’ll let you know. But it’s seems hight. Usually she had less than 5% a day consumption with HR tracking on, notifications off, main backlight off, backlight to low, raise to wake to low (on my SV it’s around 4% a day max)

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              1 Reply Last reply Reply Quote 0
                              • W Offline
                                wurzlsepp Bronze Member @false
                                last edited by

                                @false definitely not normal for mine, neither before nor after the update
                                Do you have 24/7 HR activated? I found that to drain the battery, if enabled while there actually is no HR/wrist etc nearby. Already before the recent update though

                                F 1 Reply Last reply Reply Quote 1
                                • F Offline
                                  false Bronze Member @wurzlsepp
                                  last edited by

                                  @wurzlsepp No, nothing is active and never have been

                                  W 1 Reply Last reply Reply Quote 0
                                  • W Offline
                                    wurzlsepp Bronze Member @false
                                    last edited by

                                    @false ok that’s weird then. Supposing you’ve done a hard reset after the update (was necessary with my S9PP!), i also don’t know what could be the issue šŸ˜•

                                    You could power off the watch between your workouts and see if the battery still drains. If yes, its a hardware issue (warranty repair?). If no, software problem and thus there might be a fix (reinstall update, bug fix with next update, etc)

                                    F 1 Reply Last reply Reply Quote 0
                                    • F Offline
                                      false Bronze Member @wurzlsepp
                                      last edited by

                                      as an update - when my watch is switched off there is no battery drain

                                      1 Reply Last reply Reply Quote 1
                                      • D Offline
                                        duffman19
                                        last edited by

                                        Has anyone noticed that the ascent calculation is a little more conservative after this update? I have some regular routes that I run and I’m consistently seeing about 5-10% lower ascent numbers compared to runs before the update.

                                        The graphs look pretty great and comparable to other devices worn at the same time. Perhaps there’s a new algorithm with more aggressive rounding?

                                        Most of my trails have lots of small rollers, small ascents of 10-20 feet at a time. I know there’s some sort of cutoff before it gives credit for ascent, which seems to be around 10 feet. Even so, it generally seems as though my activity ascent numbers are a little low lately.

                                        Vertical Ti

                                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @duffman19
                                          last edited by

                                          @duffman19 this is old firmware. I would post on current firmware.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          D 1 Reply Last reply Reply Quote -1
                                          • D Offline
                                            duffman19 @Brad_Olwin
                                            last edited by

                                            @Brad_Olwin Yes, I know, but the issue started with this update. And 2.33.14 was a hotfix addressing other issues. Just curious if anyone noticed a change starting with 2.33.12.

                                            Vertical Ti

                                            1 Reply Last reply Reply Quote 0
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