Suunto Vertical: Bug Collection
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Hi all,
Quick bug here, the heart rate is like auto disabled when I leave the watch on the table even for like 1h. I have to restart the watch to have it back. Without restart, I can’t check my heart rate from the widget and I don’t have it either during sport. -
@darxmurf
rule number 1: the watch has to be on the wrist, ALWAYS!
seriously… did you try multiple times?
I never use the HR widget on my daily watch, but I have watches laying around for days and they show my HR instantly when I put them on my wrist. -
@freeheeler huh, with the watch collection I have, it will be hard to keep them all on my wrist
yep I tried multiple times, the green light is simply off under the watch and I have to restart it to have it back. -
@darxmurf Should not happen and you have 24/7 HR on I assume?
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@Brad_Olwin yep.
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@darxmurf
Did you put directly the watch sensor on contact iwth the table or the watch is laying on its band? Is the led flickering like trying to measure your table Heart rate
?
If the table surface has some reflection, the sensor might try to search and maybe after long time it “bugs” with results?
Just speculating… -
@Mff73 weird, I specially tried today, on a “wooden” surface and a classic white ikea cupboard and the sensor is still working
I love those random bugs -
Sensor still working
it reminds me the chemistry machines we have st work, 3 or 4 reboot are required to make them working again -
@darxmurf said in Suunto Vertical: Bug Collection:
@Mff73 weird, I specially tried today, on a “wooden” surface and a classic white ikea cupboard and the sensor is still working
I love those random bugsWhich one as the highest HR?
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@darxmurf
similar with my kids… they wouldn’t listen by the first time either…
but they are great and I love them
living sideways
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I’ve had my suunto vertical since early March. Mostly happy with it but for the past week it keeps crashing when I’m on runs. It only happens when using gps tracking, not when just tracking workouts via calorie. The screen switches to “restoring this watch to a safe mode” then nothing happens. I’ve waited up to an hour, no change, so I then hold down the power button and turn the watch back on which ends up doing a full factory reset and gives me “Error 1403,1301,1301”. This has happened now 4 times; I updated my software and it is still happening. Any thoughts/advice?
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okay, sensor is of again
there is clearly something wrong here -
@freeheeler If you say so
I don’t have kids, I leave this pleasure to others -
Ok so it is now just stuck on the “device is being restored to a safe state” screen and no longer rebooting when I hold down the power button (even when left alone for a few hours). I tried holding down the upper and middle buttons for service mode, the screen for that came up then when I held down the upper button it went back to the same reboot screen.
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@rpearce1475 No Idea, and significantly worse than mine, which I currently do not enjoy / trust either.
For me the watch ‘freezes’ some minutes after synchronizing an activity … up to now twice … and I have no real idea how to trigger it.
It happened once after using navigation … and once without navigation. It somehow seems to be connected to humidity (?), as it happened after a shower, and after a run in ‘real rain’.
The first time I hard-reseted the Vertical after 4 soft resets via the menu … as the Vertical even after the soft-reset froze again after approx 10 seconds in the settings menu … changing screens without me even touching it, so that I only had a short window to initiate hard reset.
The second time happend after the rain-run, with the same ‘self-activation’ to the settings-menu. As I did not have the time (due to a meeting) to conduct a hard-reset as before, I this time noticed, that the watch somehow ‘self-repaired’ itself after approx 2 hrs (that was the last time I checked the glowing screen (permanent backlight on , while stuck in the setting menu)), when it suddenly was back to normal … only burning through approx 25% battery (from 82 to 65%).
Waiting for the next crash … and no longer wearing it in the shower … -
First “bug” ever this morning : I woke up and sleep tracking had not worked. HR tracking has stopped yesteraday evening.
Soft reset solved.
I can’t relate that to any special thing. -
@Tieutieu I’m not using sleep tracking much, only with sleeping outside but I have to say, it often miss the tracking.
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During an outdoor activity, after having moved for a certain distance, the watch display starts hiding the first part of the track during activity recording, and the point of interruption advances as I continue the recording of the gps track, in other words it’s like the red track on the display can be long only up to a certain fixed length, after which it starts deleting the older parts of the track and I cannot see anymore where I started the path from. This issue occurred in exactly the same way in two different Suunto vertical models, after resending the first one back to Amazon and replacing it with a new one, but it seems systematic
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@fobissss
yes, it’s a known issueremember, search is your friend
https://forum.suunto.com/topic/10325/uncomplete-track-during-activity -
@sartoric thanks for the notification. Actually I had already seen that post but it does not seem to contain solutions or when it will be fixed… It is simply irritating that in the last update Suunto took care of making correctly visible watch faces from whatsapp instead of fixing track display issues. If I was interested in that I would have spent my money on a galaxy watch and not on a Suunto (or a Garmin as I’m going to do now after giving back the Vertical…)
