Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024

    Scheduled Pinned Locked Moved Watches
    99 Posts 45 Posters 11.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • SuperFlo75S Offline
      SuperFlo75 Silver Members Bronze Member
      last edited by

      I updated yesterday, I was late because I didn‘t want to charge the watch earlier, and until now, I didn‘t found any problems! I‘m really lucky…

      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
      Suunto Wing
      Suunto 9 Peak Pro Titanium (owns my wife now)
      Suunto Spartan Ultra
      SA iOS 2.43.0 (18473)
      Instagram @superflo75

      1 Reply Last reply Reply Quote 0
      • TrailEyesT TrailEyes referenced this topic on
      • Francesco PaganoF Offline
        Francesco Pagano Silver Members Bronze Member
        last edited by

        I installed this update last week and this morning I charged my watch for the first time since then. It didn’t charge beyond 73% even after putting off the charger and back on.
        Has this been already mentioned or experienced by anyone? I couldn’t find anything similar on this thread nor on the forum

        S9PP
        S5

        Mff73M 1 Reply Last reply Reply Quote 0
        • Mff73M Offline
          Mff73 @Francesco Pagano
          last edited by

          @Francesco-Pagano
          is your watch showing the screen that it is plugged to the charger (the screen with big % in the middle ? )?
          did you softreset your watch to see if it changes something ?

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          Francesco PaganoF 1 Reply Last reply Reply Quote 0
          • Francesco PaganoF Offline
            Francesco Pagano Silver Members Bronze Member @Mff73
            last edited by

            @Mff73 no during the whole time the screen went dark, I could only see the charge advancement on the watch face if I moved it.
            I did a soft reset but then went to work, I’ll try again when I go back home

            S9PP
            S5

            1 Reply Last reply Reply Quote 0
            • Александр ДаниленкоА Offline
              Александр Даниленко
              last edited by Александр Даниленко

              I found a bug.

              I don’t know if it is related to this firmware or any of them.

              It is about roller skating. It seems that “ascent” and “descent” calculation is totally wrong. I had now 40km inline skates ride and it shows me only 10m ascent/descent, which is definitely wrong! (there were tons of uphills on my way made me swear 2nd half of the way 😅). I also checked a bike ride on similar route, which was recorded with strava in the past and it shows me 650m ascent.

              Screenshot_2024-05-01-21-10-50-28_b14a9358fd6881e7ef1642d19c4cec95.jpg

              Screenshot_2024-05-01-21-11-40-40_b14a9358fd6881e7ef1642d19c4cec95.jpg

              You can see it doesn’t even make sense to have only 10m ascent/descent, when highest point is 35m, and lowest 12m. However, even this ascent/descent plot doesn’t look realistic.

              Suunto Race S

              sartoricS M 2 Replies Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @Александр Даниленко
                last edited by

                @Александр-Даниленко
                Still have to ride after the hotfix, but it was ok before

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                Александр ДаниленкоА 2 Replies Last reply Reply Quote 0
                • Александр ДаниленкоА Offline
                  Александр Даниленко @sartoric
                  last edited by Александр Даниленко

                  @sartoric at least as far as I see, it calculated ascent/descent correctly for walking with current firmware.

                  Also, for other activities like cycling, running, skiing it was fine (with old firmwares).

                  This was the 1st time it tried roller skating. The distance, speed seem was fine, but climb hight is wrong as we can see. Even the plot doesn’t make sense (for example, it should be descent in the beginning, but the plot is completely flat), despite even there ascent/descent should be more than 10m.

                  I also checked in the watch - it is the same there:
                  IMG_20240501_223214.jpg

                  So it is watch problem, not the app.

                  Suunto Race S

                  1 Reply Last reply Reply Quote 0
                  • Sami TurunenS Offline
                    Sami Turunen @Tieutieu
                    last edited by

                    @Tieutieu said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                    ’m not concerned, but do you know if this update also fixes the sync issues that some users are experimenting

                    No its not. I fixed that bug by switching to Garmin.

                    ? 1 Reply Last reply Reply Quote 2
                    • ? Offline
                      A Former User @Sami Turunen
                      last edited by

                      @Sami-Turunen so you’re ready for the new ones 😊

                      Sami TurunenS 1 Reply Last reply Reply Quote 0
                      • Sami TurunenS Offline
                        Sami Turunen @Guest
                        last edited by

                        @cjanevate 😄

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          misu763 Bronze Member @Александр Даниленко
                          last edited by

                          @Александр-Даниленко

                          I found a kind of bug too. No clue if it came with the latest upd.

                          I use the light stripe watch face. I had to occasion to travel trough different time zones and now the stripe doesn’t appear as right. Now it looks as a full closed ring and it doesn’t show the light time anymore.

                          It basically doesn’t come back to a current time zone.

                          It is not a major problem in my opinion…but it happened!
                          No problem for me to change the watch face. I will sync the S9PP again, (and more than once time) with the app…maybe it needs more time to identify the current position…

                          Just to say!

                          S9PP Ti Slate

                          EgikaE 1 Reply Last reply Reply Quote 0
                          • EgikaE Offline
                            Egika Platinum Member @misu763
                            last edited by

                            @misu763 this is not a bug and has been like this before.
                            Please get a GPS fix at your current position - voila, the daylight ring will be back 🙂

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            M 1 Reply Last reply Reply Quote 3
                            • M Offline
                              misu763 Bronze Member @Egika
                              last edited by

                              @Egika
                              oh! Does it mean I have to set a running session in order to fix it? I will do it later today!
                              Many thanks for your suggestion!
                              This forum is plenty of preciuos tips and tricks!! 🙂 Thank you!!!

                              S9PP Ti Slate

                              EgikaE 1 Reply Last reply Reply Quote 0
                              • EgikaE Offline
                                Egika Platinum Member @misu763
                                last edited by

                                @misu763 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                                @Egika
                                oh! Does it mean I have to set a running session in order to fix it? I will do it later today!
                                Many thanks for your suggestion!
                                This forum is plenty of preciuos tips and tricks!! 🙂 Thank you!!!

                                no need to actually run. Just make your watch get your position 🙂

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                1 Reply Last reply Reply Quote 4
                                • Александр ДаниленкоА Offline
                                  Александр Даниленко @sartoric
                                  last edited by Александр Даниленко

                                  @sartoric I have checked it one more time with roller skating altitude.

                                  It really doesn’t work for me.

                                  So, when I was on the bike, I went through the same short route of 400m. It was some uphill.

                                  So with “roller skating” it didn’t count any altitude:
                                  https://maps.suunto.com/move/aleksandrdanilenko/6633f094653cd43dc4dc3912

                                  When I went through the same route with “cycling”, it counted it correctly:
                                  https://maps.suunto.com/move/aleksandrdanilenko/6633f093ac48384059c7fc6e

                                  Let me know, please, if links don’t work.

                                  Then, just for curiousity I checked “roller skiing”. And it seems that altitude counting works there correctly. So, as far as I found, it is only roller skating problem.

                                  Suunto Race S

                                  sartoricS 1 Reply Last reply Reply Quote 1
                                  • Александр ДаниленкоА Offline
                                    Александр Даниленко
                                    last edited by Александр Даниленко

                                    Still, I also want to pay attention, that these problems with swimming still exist:
                                    https://forum.suunto.com/post/129066

                                    Especially the “Lap button” problem.

                                    And this problem with the watchface: https://forum.suunto.com/post/143374

                                    Suunto Race S

                                    1 Reply Last reply Reply Quote 0
                                    • sartoricS Offline
                                      sartoric Moderator @Александр Даниленко
                                      last edited by

                                      @Александр-Даниленко
                                      Forgot to reply 🙂

                                      I had a run the last w.e. and I had no problem with ascent, it has been correctly measured.
                                      Maybe the only difference is that I have a custom mode for roller skate

                                      SVTS - 2.40.38
                                      SSSWHR BARO Amber - 2.8.32
                                      Samsung A5 2016 - Android 7.0
                                      Samsung A33 2022 - Android 14 - One UI 6.1
                                      Suunto App Android 5.2.5 beta
                                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                      Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
                                      • Александр ДаниленкоА Offline
                                        Александр Даниленко @sartoric
                                        last edited by

                                        @sartoric yes
                                        I also checked it with custom roller skate mode and it works correctly there.

                                        So the problem is with “basic”.

                                        Suunto Race S

                                        1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          The_77 Silver Members
                                          last edited by The_77

                                          Carousel seems to be broken in current FW based off of last run. The above and below zones show time spent in zone, but you can see it doesn’t change even in different zones. So it’s locked at the same numbers every zone.

                                          Will check tomorrow if it’s reproducible. Sent logs - apologies for pics, it was tipping it down.

                                          See Z2:

                                          PXL_20240517_153840997.MP.jpg

                                          Then Z1:

                                          PXL_20240517_153845426.MP.jpg

                                          Then Z3:

                                          PXL_20240517_153901890.MP.jpg

                                          Then Z4:

                                          PXL_20240517_153921311.MP.jpg

                                          End of run zone numbers:

                                          Screenshot_20240517-185924.png

                                          Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                          enriqueescomsE 1 Reply Last reply Reply Quote 1
                                          • ? Offline
                                            A Former User
                                            last edited by

                                            Looks like battery life of my S9PP almost doubled compared to 2.33.12… does that make any sense?

                                            F 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy