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    SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024

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    • Francesco PaganoF Offline
      Francesco Pagano Silver Members Bronze Member @Mff73
      last edited by

      @Mff73 no during the whole time the screen went dark, I could only see the charge advancement on the watch face if I moved it.
      I did a soft reset but then went to work, I’ll try again when I go back home

      S9PP
      S5

      1 Reply Last reply Reply Quote 0
      • Александр ДаниленкоА Offline
        Александр Даниленко
        last edited by Александр Даниленко

        I found a bug.

        I don’t know if it is related to this firmware or any of them.

        It is about roller skating. It seems that “ascent” and “descent” calculation is totally wrong. I had now 40km inline skates ride and it shows me only 10m ascent/descent, which is definitely wrong! (there were tons of uphills on my way made me swear 2nd half of the way 😅). I also checked a bike ride on similar route, which was recorded with strava in the past and it shows me 650m ascent.

        Screenshot_2024-05-01-21-10-50-28_b14a9358fd6881e7ef1642d19c4cec95.jpg

        Screenshot_2024-05-01-21-11-40-40_b14a9358fd6881e7ef1642d19c4cec95.jpg

        You can see it doesn’t even make sense to have only 10m ascent/descent, when highest point is 35m, and lowest 12m. However, even this ascent/descent plot doesn’t look realistic.

        Suunto Race S

        sartoricS M 2 Replies Last reply Reply Quote 0
        • sartoricS Offline
          sartoric Moderator @Александр Даниленко
          last edited by

          @Александр-Даниленко
          Still have to ride after the hotfix, but it was ok before

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          Александр ДаниленкоА 2 Replies Last reply Reply Quote 0
          • Александр ДаниленкоА Offline
            Александр Даниленко @sartoric
            last edited by Александр Даниленко

            @sartoric at least as far as I see, it calculated ascent/descent correctly for walking with current firmware.

            Also, for other activities like cycling, running, skiing it was fine (with old firmwares).

            This was the 1st time it tried roller skating. The distance, speed seem was fine, but climb hight is wrong as we can see. Even the plot doesn’t make sense (for example, it should be descent in the beginning, but the plot is completely flat), despite even there ascent/descent should be more than 10m.

            I also checked in the watch - it is the same there:
            IMG_20240501_223214.jpg

            So it is watch problem, not the app.

            Suunto Race S

            1 Reply Last reply Reply Quote 0
            • Sami TurunenS Offline
              Sami Turunen @Tieutieu
              last edited by

              @Tieutieu said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

              ’m not concerned, but do you know if this update also fixes the sync issues that some users are experimenting

              No its not. I fixed that bug by switching to Garmin.

              ? 1 Reply Last reply Reply Quote 2
              • ? Offline
                A Former User @Sami Turunen
                last edited by

                @Sami-Turunen so you’re ready for the new ones 😊

                Sami TurunenS 1 Reply Last reply Reply Quote 0
                • Sami TurunenS Offline
                  Sami Turunen @Guest
                  last edited by

                  @cjanevate 😄

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    misu763 Bronze Member @Александр Даниленко
                    last edited by

                    @Александр-Даниленко

                    I found a kind of bug too. No clue if it came with the latest upd.

                    I use the light stripe watch face. I had to occasion to travel trough different time zones and now the stripe doesn’t appear as right. Now it looks as a full closed ring and it doesn’t show the light time anymore.

                    It basically doesn’t come back to a current time zone.

                    It is not a major problem in my opinion…but it happened!
                    No problem for me to change the watch face. I will sync the S9PP again, (and more than once time) with the app…maybe it needs more time to identify the current position…

                    Just to say!

                    S9PP Ti Slate

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member @misu763
                      last edited by

                      @misu763 this is not a bug and has been like this before.
                      Please get a GPS fix at your current position - voila, the daylight ring will be back 🙂

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      M 1 Reply Last reply Reply Quote 3
                      • M Offline
                        misu763 Bronze Member @Egika
                        last edited by

                        @Egika
                        oh! Does it mean I have to set a running session in order to fix it? I will do it later today!
                        Many thanks for your suggestion!
                        This forum is plenty of preciuos tips and tricks!! 🙂 Thank you!!!

                        S9PP Ti Slate

                        EgikaE 1 Reply Last reply Reply Quote 0
                        • EgikaE Offline
                          Egika Platinum Member @misu763
                          last edited by

                          @misu763 said in SOFTWARE UPDATE 2.33.14 - HOTFIX Q1 2024:

                          @Egika
                          oh! Does it mean I have to set a running session in order to fix it? I will do it later today!
                          Many thanks for your suggestion!
                          This forum is plenty of preciuos tips and tricks!! 🙂 Thank you!!!

                          no need to actually run. Just make your watch get your position 🙂

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          1 Reply Last reply Reply Quote 4
                          • Александр ДаниленкоА Offline
                            Александр Даниленко @sartoric
                            last edited by Александр Даниленко

                            @sartoric I have checked it one more time with roller skating altitude.

                            It really doesn’t work for me.

                            So, when I was on the bike, I went through the same short route of 400m. It was some uphill.

                            So with “roller skating” it didn’t count any altitude:
                            https://maps.suunto.com/move/aleksandrdanilenko/6633f094653cd43dc4dc3912

                            When I went through the same route with “cycling”, it counted it correctly:
                            https://maps.suunto.com/move/aleksandrdanilenko/6633f093ac48384059c7fc6e

                            Let me know, please, if links don’t work.

                            Then, just for curiousity I checked “roller skiing”. And it seems that altitude counting works there correctly. So, as far as I found, it is only roller skating problem.

                            Suunto Race S

                            sartoricS 1 Reply Last reply Reply Quote 1
                            • Александр ДаниленкоА Offline
                              Александр Даниленко
                              last edited by Александр Даниленко

                              Still, I also want to pay attention, that these problems with swimming still exist:
                              https://forum.suunto.com/post/129066

                              Especially the “Lap button” problem.

                              And this problem with the watchface: https://forum.suunto.com/post/143374

                              Suunto Race S

                              1 Reply Last reply Reply Quote 0
                              • sartoricS Offline
                                sartoric Moderator @Александр Даниленко
                                last edited by

                                @Александр-Даниленко
                                Forgot to reply 🙂

                                I had a run the last w.e. and I had no problem with ascent, it has been correctly measured.
                                Maybe the only difference is that I have a custom mode for roller skate

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 14 - One UI 6.1
                                Suunto App Android 5.2.5 beta
                                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
                                • Александр ДаниленкоА Offline
                                  Александр Даниленко @sartoric
                                  last edited by

                                  @sartoric yes
                                  I also checked it with custom roller skate mode and it works correctly there.

                                  So the problem is with “basic”.

                                  Suunto Race S

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    The_77 Silver Members
                                    last edited by The_77

                                    Carousel seems to be broken in current FW based off of last run. The above and below zones show time spent in zone, but you can see it doesn’t change even in different zones. So it’s locked at the same numbers every zone.

                                    Will check tomorrow if it’s reproducible. Sent logs - apologies for pics, it was tipping it down.

                                    See Z2:

                                    PXL_20240517_153840997.MP.jpg

                                    Then Z1:

                                    PXL_20240517_153845426.MP.jpg

                                    Then Z3:

                                    PXL_20240517_153901890.MP.jpg

                                    Then Z4:

                                    PXL_20240517_153921311.MP.jpg

                                    End of run zone numbers:

                                    Screenshot_20240517-185924.png

                                    Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                    enriqueescomsE 1 Reply Last reply Reply Quote 1
                                    • ? Offline
                                      A Former User
                                      last edited by

                                      Looks like battery life of my S9PP almost doubled compared to 2.33.12… does that make any sense?

                                      F 1 Reply Last reply Reply Quote 0
                                      • enriqueescomsE Offline
                                        enriqueescoms @The_77
                                        last edited by

                                        @The_77 The same thing happens to me.

                                        Suunto 9 Peak Pro (all black version)

                                        T 1 Reply Last reply Reply Quote 1
                                        • F Offline
                                          false Bronze Member @Guest
                                          last edited by

                                          @twekkel how do you do that? Mine are still draining too much in standby mode after november update (2.30.32) I Have to charge it every 11 - 13 days, previously I think it was up to 3 weeks of use with the same intensity

                                          1 Reply Last reply Reply Quote 0
                                          • T Offline
                                            The_77 Silver Members @enriqueescoms
                                            last edited by

                                            @enriqueescoms I had it again yesterday - it does eventually fix itself but temporarily is bunk. Very much did not spend 18 mins in Z3.

                                            PXL_20240520_061055313.MP.jpg

                                            Screenshot_20240521-110633.png

                                            Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                            RaDeckR 1 Reply Last reply Reply Quote 0
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