Battery drain

GiPFELKiND

@surfboomerang didnt make the Problem better for users who have that battery drain Problem…

surfboomerang

@GiPFELKiND Maybe it does for Suunto devs. Knowing not every user with the sunset compliation faces the same issue.

GiPFELKiND

@Edoardo-Coppolillo said in Battery drain:

Same issue here, with a Suunto Vertical Solar Ti.

After the latest sofware update the battery drain during normal use (e.g. watch mode, no activity) is significantly increased.
I just charged the watch this morning up 97%, i unplugged it at 7:36 AM; been sitting at my desk/laptop for the whole day until now, and the battery is 93% at 4:19 PM.

3% gone in 7 hours of absolutely no activity, just moving slithlgy the wrist by typing on the keyboard.

I just did also a hard reset - i will keep posted if this has somehow reverted the trend or not.

Do you guys know if any of the developers at SUUNTO has been made aware of the issue?
@Dimitrios Kanellopoulos

Thanks you all in advance for your help!

Seems that noone have Something to answer 🤬🤬🤬🤬🤬 thats really Frustrating!!! No information if suunto works at a solution for the battery drain

GiPFELKiND

@surfboomerang said in Battery drain:

@GiPFELKiND Maybe it does for Suunto devs. Knowing not every user with the sunset compliation faces the same issue.

@surfboomerang is the Sunset Complication the Problem with the Battery drain??? Should we change this in another Complication?

Antoine Lancrenon

@GiPFELKiND I am testing to be honest.

but it is not consistent… still trying to understand what is causing or triggering the drain…

may be it is none of that(backlight, notifications, complications, HR24), but only a UI flow playing wth the UX that trigger a background worker that draining the battery. only way to stop it is the soft reset… this is my guess as a former developer and product expert.
Everybody has their own way of playing with the watch… must be scenario explaining why some has the drain and others not. there is something!

But what is causing this background process that causing the issue, we still don’t know , and I hope Suunto figured that out with the coming update that seems to be ready and coming soon now!

finger crossed. If we can have that fixed (i am pretty obsessed with it lately haha) amd having the turn by turn workable in navigation mode i will be a happy man

darxmurf

Big hour on the right and 3 complications on the left here, date, steps and battery level.

surfboomerang

@GiPFELKiND Not that I know. It was suggested it could be the cause of the battery drain but then you would think everyone that has selected the sunset complication would suffer from it.
My post was just to indicate that I have selected the sunset complication and do not suffer from increased battery drain.

Maybe this info is helpful for the Suunto dev team. Maybe not.

BrunoH

@Edoardo-Coppolillo my experiences are exact opposite.

I’ve got Vertical Solar Ti. After the last SW update I let the watch go all the way down to 0% until it turned off. After that I fully charged the watch.

The first few days it was dropping 1-2% in 24 hours (no exercise). Since then the drain probably increased slightly, but my opinion is that my battery performs better than ever before.

About the settings: I have the backlight off (turns on only when I press the buttons or a notification arrives). I have limited my mobile notifications to just a few selected apps. My watch is on do-not-disturb 12 hours every day. Sleep tracking, 24h HR tracking and nighly SpO2 are turned on.

I really can’t complain. Something I noticed earlier was that the battery consumption is always significantly bigger when I am receiving a lot of notifications. Constant buzzing and backlight are energy hungry.

jjpaz

@fondueaufromage said in Battery drain:

Like all of you, since update 2.35.34 Q2, I have also noticed a sharp increase in battery consumption on my SV, even though I have not used it for activity recording. The battery completely discharges in 7 days with only 3 hours of activity… Let’s say loss of 6 to 10% per 24 hours.

Like many of you I also noticed that behavior after the software update.
I performed the suggested re-calibration process and battery consumption become normal. Few days after that I had to download maps to the wath, and had to connect to the battery charger so I charged battery from around 60% to 100%. After that, battery drain happened again.
Now, I have performed another re-calibration process and all seems normal.

My new procedure is: after full charge of the watch, soft reset and resync with SuuntoApp. And try to charge when the watch is below 20% because partial charge seems to de-calibrate battery levels.

freeheeler

@GiPFELKiND
I think there were some issues that you were terribly upset about already and if I recall correctly Suunto has never ignored the issues.
my watch used 50% battery within 3 days… I’m not happy either but I think @isazi has mentioned that Suunto is on it

Edoardo Coppolillo

@BrunoH Thanks for sharing your experience!

After my last message i did a hard reset (always a little annoying that all the HRV, connected devices etc cannot be re-synced back once the mobile app link i established); and the battery was at 92%.

Aftert that i’ve plugged the watch to the charger and let it go up to 100%; and from that moment the battery seems back to normal, i.e. dropping about 3-3.5% a day (maybe still a little high considered no notifications nor bluetooth connection was on for the whole period, but seems more normal).

About the settings i’m basically using the same excepts that i have the notifications always off (backlight off unless i click something, no raise to wake, DNB for about 12 hrs and bluetooth off).

I haven’t done any “recalibration”, i.e. letting the battery go to zero. I’m reading in this forum that people had mixed experiences with it so I wonder whether that is a procedure recommended by the SUUNTO helpdesk?

Thank you all!

freeheeler

looks like a redundant topic?

Antoine Lancrenon

After changing watch face (outdoor from baro.9) display barometer, battery (ring) and day of sunset. and perform a soft reset in yhe morning.

everything off currently: Bluetooth, notifications, rize to wakw, bsckligt Hr24, sleep track are off.

did an hour run with gps yesterday night.

i have lost only 4% the last 24hrs with that.
the soft reset helped i guess.
there is a background process that is being Triggered somehow. and I don’t have it seems currently, but it comes and goes…

OnlyoneKenobi

I also had the battery drain problem on race. I contacted support who took me through a series of procedures.
First they made me do a soft reset after turning off a series of functions.

Brightness: Medium
Standby: deactivated
Raise to Wake: bass
Backlight: Off
Mobile notifications: Off
after 24 hours if it didn’t work they recommended a hard reset and finally if it didn’t resolve it they said to send the watch for repair. However, it seems that for most cases an update will be released that will solve the battery drain.
Unfortunately I had to send my race in for repairs.

Frederick Rochette

The same goes for me, the battery goes down at least twice as fast as before.
However, I let it discharge twice to 0% and then recharged to 100%.
Can’t wait for the bugfix.

Ars Vitae

@OnlyoneKenobi Thanks for sharing this information. One question: what do you mean “turning off a series of functions”? For exemple first point: should I turn off Brightness from Medium, or set Brightness to Medium? Does this procedure mean that I should set what is put after colon (“:”) or turn it completly off?

OnlyoneKenobi

@Ars-Vitae you’re right, it’s not very clear, I reported the chat without rereading. The brightness should be set to medium. I also have to add 2 more points, since they went lost during copy and past.
6 OHR : off
7 HRV: off
after synchronies SR to phone and then with off even in connectivity option discovery.
Now make soft reset

MeazzaS9

Hi everyone, premise… I only use the vertical for training otherwise everything is disabled and not worn.
I tried calibrating the battery by bringing it to 0% and then to 100% followed by a soft reset. Impressions: initially the vertical responds well, minimum consumption from 100% to 90% then increases slightly from 90% to 70%.
After a long workout I found my battery dropped by 4/8% in the following 6 hours (always with battery <80%).
Usually a workout without suunto plus or maps uses 1% now, I happened to see 2%/h <80%.
Do you know if Suunto is working on this issue? Thank you

Mff73

@MeazzaS9
last information we may found/know
https://forum.suunto.com/post/150513

EzioAuditore

@Mff73 My Vertical is also experiencing this. Suddenly I found the watch with the charge icon. Not only that but after I put it on the charger it got stuck in safe mode… and I had to reset it showing different error messages. After that it seemed better especially since I was using it more during my holidays (vertical for the hikes and the ocean at the sea and running). But again during 3 weeks I had to charge it twice something in the past was not happening (I could easily not take the charger then) and there was plenty of sun so the solar was working too. What’s more interesting is that the Race aftrer the update also eat the battery very fast but has stabilised now. Another thing is that the Ocean went 3 weeks straight without charging and more usage (sleeping, diving, swimming and running) than the Vertical (only hiking and some daily usage here and there).
I have not found the pattern why and when this happens It looks good when you use it but if you take it off your hand it starts eating the bat like crazy
It also seems that only the Vertical is affected by this (at least that’s what I’ve seen among my 3 watches).