Battery drain

BrunoH

@Edoardo-Coppolillo my experiences are exact opposite.

I’ve got Vertical Solar Ti. After the last SW update I let the watch go all the way down to 0% until it turned off. After that I fully charged the watch.

The first few days it was dropping 1-2% in 24 hours (no exercise). Since then the drain probably increased slightly, but my opinion is that my battery performs better than ever before.

About the settings: I have the backlight off (turns on only when I press the buttons or a notification arrives). I have limited my mobile notifications to just a few selected apps. My watch is on do-not-disturb 12 hours every day. Sleep tracking, 24h HR tracking and nighly SpO2 are turned on.

I really can’t complain. Something I noticed earlier was that the battery consumption is always significantly bigger when I am receiving a lot of notifications. Constant buzzing and backlight are energy hungry.

jjpaz

@fondueaufromage said in Battery drain:

Like all of you, since update 2.35.34 Q2, I have also noticed a sharp increase in battery consumption on my SV, even though I have not used it for activity recording. The battery completely discharges in 7 days with only 3 hours of activity… Let’s say loss of 6 to 10% per 24 hours.

Like many of you I also noticed that behavior after the software update.
I performed the suggested re-calibration process and battery consumption become normal. Few days after that I had to download maps to the wath, and had to connect to the battery charger so I charged battery from around 60% to 100%. After that, battery drain happened again.
Now, I have performed another re-calibration process and all seems normal.

My new procedure is: after full charge of the watch, soft reset and resync with SuuntoApp. And try to charge when the watch is below 20% because partial charge seems to de-calibrate battery levels.

freeheeler

@GiPFELKiND
I think there were some issues that you were terribly upset about already and if I recall correctly Suunto has never ignored the issues.
my watch used 50% battery within 3 days… I’m not happy either but I think @isazi has mentioned that Suunto is on it

Edoardo Coppolillo

@BrunoH Thanks for sharing your experience!

After my last message i did a hard reset (always a little annoying that all the HRV, connected devices etc cannot be re-synced back once the mobile app link i established); and the battery was at 92%.

Aftert that i’ve plugged the watch to the charger and let it go up to 100%; and from that moment the battery seems back to normal, i.e. dropping about 3-3.5% a day (maybe still a little high considered no notifications nor bluetooth connection was on for the whole period, but seems more normal).

About the settings i’m basically using the same excepts that i have the notifications always off (backlight off unless i click something, no raise to wake, DNB for about 12 hrs and bluetooth off).

I haven’t done any “recalibration”, i.e. letting the battery go to zero. I’m reading in this forum that people had mixed experiences with it so I wonder whether that is a procedure recommended by the SUUNTO helpdesk?

Thank you all!

freeheeler

looks like a redundant topic?

Antoine Lancrenon

After changing watch face (outdoor from baro.9) display barometer, battery (ring) and day of sunset. and perform a soft reset in yhe morning.

everything off currently: Bluetooth, notifications, rize to wakw, bsckligt Hr24, sleep track are off.

did an hour run with gps yesterday night.

i have lost only 4% the last 24hrs with that.
the soft reset helped i guess.
there is a background process that is being Triggered somehow. and I don’t have it seems currently, but it comes and goes…

OnlyoneKenobi

I also had the battery drain problem on race. I contacted support who took me through a series of procedures.
First they made me do a soft reset after turning off a series of functions.

Brightness: Medium
Standby: deactivated
Raise to Wake: bass
Backlight: Off
Mobile notifications: Off
after 24 hours if it didn’t work they recommended a hard reset and finally if it didn’t resolve it they said to send the watch for repair. However, it seems that for most cases an update will be released that will solve the battery drain.
Unfortunately I had to send my race in for repairs.

Frederick Rochette

The same goes for me, the battery goes down at least twice as fast as before.
However, I let it discharge twice to 0% and then recharged to 100%.
Can’t wait for the bugfix.

Ars Vitae

@OnlyoneKenobi Thanks for sharing this information. One question: what do you mean “turning off a series of functions”? For exemple first point: should I turn off Brightness from Medium, or set Brightness to Medium? Does this procedure mean that I should set what is put after colon (“:”) or turn it completly off?

OnlyoneKenobi

@Ars-Vitae you’re right, it’s not very clear, I reported the chat without rereading. The brightness should be set to medium. I also have to add 2 more points, since they went lost during copy and past.
6 OHR : off
7 HRV: off
after synchronies SR to phone and then with off even in connectivity option discovery.
Now make soft reset

MeazzaS9

Hi everyone, premise… I only use the vertical for training otherwise everything is disabled and not worn.
I tried calibrating the battery by bringing it to 0% and then to 100% followed by a soft reset. Impressions: initially the vertical responds well, minimum consumption from 100% to 90% then increases slightly from 90% to 70%.
After a long workout I found my battery dropped by 4/8% in the following 6 hours (always with battery <80%).
Usually a workout without suunto plus or maps uses 1% now, I happened to see 2%/h <80%.
Do you know if Suunto is working on this issue? Thank you

Mff73

@MeazzaS9
last information we may found/know
https://forum.suunto.com/post/150513

EzioAuditore

@Mff73 My Vertical is also experiencing this. Suddenly I found the watch with the charge icon. Not only that but after I put it on the charger it got stuck in safe mode… and I had to reset it showing different error messages. After that it seemed better especially since I was using it more during my holidays (vertical for the hikes and the ocean at the sea and running). But again during 3 weeks I had to charge it twice something in the past was not happening (I could easily not take the charger then) and there was plenty of sun so the solar was working too. What’s more interesting is that the Race aftrer the update also eat the battery very fast but has stabilised now. Another thing is that the Ocean went 3 weeks straight without charging and more usage (sleeping, diving, swimming and running) than the Vertical (only hiking and some daily usage here and there).
I have not found the pattern why and when this happens It looks good when you use it but if you take it off your hand it starts eating the bat like crazy
It also seems that only the Vertical is affected by this (at least that’s what I’ve seen among my 3 watches).

Liszto

@sartoric I already did that once and it was ok right after. BUT after this “normal” discharged, I try a new full charge and the behaviour started to act as previous with a 8-10% battery drain per day

martintrail

so Vertical has this problem too? Not just Race? It’s crazy

sebchastang

@martintrail Same issue with my watch (Vertical) since latest update but I can’t find a clear way to reproduce or trigger the battery drain . .watchface complications? weather or sunset widget access (location related)? SA sync? …
5% battery lost during last 12 hours with watch lying on a desk (no HR, no sleep tracking, no activity, bluetooth/wifi disabled).
Only restart of the watch helps to get battery consumption back to normal.
I am still trying some configurations or actions to identify what triggers the battery drain but it is not easy at all.
Hope Suunto will find and deploy a fix soon

sartoric

I’m probably on the lucky side, as I didn’t’ experience such a drain, on the contrary, yesterday under a scorching sun my Vertical went from 96% to 100% in almost half an hour (in watch mode, not recording any activity)
… if I stayed more than that in the open, I would have ignited

Gilles D.

Hello @martintrail ,
I have same issue. I suspect HR rate monitoring H24 to play a role. Suspicious behavior I observed : when I wear the watch at my wrist, I see that the green diodes are flashing for more than one minute a row, without stopping. I can see that by just raising a little bit the watch and seeing the green light. When I remove the watch from my wrist, the green diodes stop flashing.
Can somebody confirm the normal behavior is that the green diodes only keeps lighting for 10/15 seconds max, then stop for 10 to 15 seconds, then lights again?
Thanks,
Gilles

Ars Vitae

@OnlyoneKenobi said in Battery drain:

I also had the battery drain problem on race. I contacted support who took me through a series of procedures.
First they made me do a soft reset after turning off a series of functions.

Brightness: Medium

Standby: deactivated

Raise to Wake: bass

Backlight: Off

Mobile notifications: Off
after 24 hours if it didn’t work they recommended a hard reset and finally if it didn’t resolve it they said to send the watch for repair. However, it seems that for most cases an update will be released that will solve the battery drain.
Unfortunately I had to send my race in for repairs.

So, based on these indications meant for SR, I did a test for my SV. The first one performed poorly, but battery consumption slowed down. I did a second one following the missing instructions (another post by the same author). In 24 hours (including sleep tracking and HVR), the battery loss is only 1%, which is how it used to be in my case. But I prefer to wait one more day just to be sure, because my previous experience showed that after two days the battery drained quickly again (13-15% per day with no activity and no functions running in the background). Tomorrow, the day after tomorrow latest, I will let you know if this procedure indicated in the quoted post worked 100%. There is some hope.

Todd Danielczyk

@Gilles-D That is completely normal behavior for the green LED to flash continuously as the watch measures heartrate against the skin. When the watch is removed it uses a proximity sensor and will turn off the LED strobe.

Also, my battery usage was around 3% daily with 24/7 hr/SpO2 with firmware 2.33.14.
Now I am around 7-10% daily consumption with firmware 2.35.34 with no changes in my settings (just for reference).