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Battery drain

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  • A Offline
    Ars Vitae Bronze Member @Ars Vitae
    last edited by 14 Aug 2024, 19:43

    @Ars-Vitae said in Battery drain:

    @OnlyoneKenobi said in Battery drain:

    I also had the battery drain problem on race. I contacted support who took me through a series of procedures.
    First they made me do a soft reset after turning off a series of functions.

    1. Brightness: Medium
    2. Standby: deactivated
    3. Raise to Wake: bass…

    So, based on these indications meant for SR, I did a test for my SV. The first one performed poorly, but battery consumption slowed down. I did a second one following the missing instructions (another post by the same author). In 24 hours (including sleep tracking and HVR), the battery loss is only 1%, which is how it used to be in my case. But I prefer to wait one more day just to be sure, because my previous experience showed that after two days the battery drained quickly again (13-15% per day with no activity and no functions running in the background). Tomorrow, the day after tomorrow latest, I will let you know if this procedure indicated in the quoted post worked 100%. There is some hope.

    So let me do the same as my predecessor, I will update my previous post. I regret to report that my test failed. During the two days, everything was ok, since yesterday morning the battery began to drain rapidly again (practically everything running in the background was turned off). I hope that Suunto will quickly solve this problem, because it’s really difficult to concentrate on workouts (especially long-distance ones) looking around constantly for a charger, especially since the latter is not among the practical and convenient ones.

    1 Reply Last reply Reply Quote 2
    • A Offline
      Ars Vitae Bronze Member @WlodiPawel 87
      last edited by 15 Aug 2024, 13:14

      @WlodiPawel-87 Thanks for information. Normally 2 days after watch reboot or restart (I don’t know why people keep calling it “soft reset”…) the battery draining will return. Let us know after this period.

      F 1 Reply Last reply 15 Aug 2024, 13:19 Reply Quote 0
      • F Offline
        Fenr1r @Ars Vitae
        last edited by 15 Aug 2024, 13:19

        @Ars-Vitae said in Battery drain:

        I don’t know why people keep calling it “soft reset”…

        Because

        1 Reply Last reply Reply Quote 1
        • A Offline
          Ars Vitae Bronze Member
          last edited by 15 Aug 2024, 13:21

          By the way, is it here an alternative topic to actually the same one existing simultaneously: https://forum.suunto.com/topic/8879/battery-drain/269?_=1723727691399 ?
          Do moderators have a possibility to merge them as one?

          1 Reply Last reply Reply Quote 2
          • A Ars Vitae referenced this topic on 15 Aug 2024, 13:21
          • M Offline
            MeazzaS9
            last edited by 16 Aug 2024, 19:33

            Tuesday end of training with battery at 62% today I pick up the vertical again and find the battery icon…help, luckily I brought the charger for a week’s holiday

            Suunto Race S Gravel Gray (2024)
            Suunto Vertical Black Lime (2023)
            Suunto 7 Graphite Copper (2021)
            Suunto 9 Baro Black (2020) sold

            1 Reply Last reply Reply Quote 1
            • W Offline
              WlodiPawel 87 @WlodiPawel 87
              last edited by 18 Aug 2024, 18:10

              UPDATE :
              Ok, So i have been at the same spot as a week before with same person having SV i have SVTS. Watches unplugged on Friday 11am.
              Saturday 5h hiking (i have rebooted watch after completing my training by holding top button for 15seconds.
              Sunday aroud 4h hiking - watch also rebooted after training was done.
              Battery at 82% for the moment which i guess is fine.
              Last week battery was dying super fast after first walk but i did not bother to restart watch as i never knew it will be draining fast.
              Uncle watch was also restarted and no issues since. ( last week both watches affected)
              Looks like for the moment when going somewhere and have no charger is worth to consider to reboot watch after each training (it takes seconds but no need to be worry about the battery again)

              G 1 Reply Last reply 18 Aug 2024, 22:00 Reply Quote 1
              • G Offline
                Ghost @WlodiPawel 87
                last edited by Ghost 18 Aug 2024, 22:00

                I noticed it works by simply power off and on.

                🔺 Vertical Titanium Solar

                1 Reply Last reply Reply Quote 0
                • M Offline
                  Michaël POINTEAU
                  last edited by 19 Aug 2024, 07:07

                  I am trying to be conservative in my comments usually but here, there is really something worrying.

                  I charged from 6 to 100 on the 12th of August.
                  Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

                  Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

                  👎 👎 👎 👎 👎 👎 👎

                  M 1 Reply Last reply 19 Aug 2024, 07:09 Reply Quote 2
                  • M Offline
                    Michaël POINTEAU @Michaël POINTEAU
                    last edited by 19 Aug 2024, 07:09

                    @Michaël-POINTEAU said in Battery drain:

                    I am trying to be conservative in my comments usually but here, there is really something worrying.

                    I charged from 6 to 100 on the 12th of August.
                    Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

                    Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

                    👎 👎 👎 👎 👎 👎 👎

                    Not to mention the very fast discharge when doing nothing. Yesterday watch went down from 50+ to that 27 this morning really with a non logical discharge rate.

                    M 1 Reply Last reply 19 Aug 2024, 08:17 Reply Quote 0
                    • M Online
                      Mattg576 @Dimitrios Kanellopoulos
                      last edited by 19 Aug 2024, 07:40

                      @Dimitrios-Kanellopoulos As both are suggested in this tread as the ‘cure’ do I need to let my Race completely discharge its battery or just get below 20% to recalibrate ?

                      Race
                      9 Peak
                      Ambit 3 Peak
                      Ambit 2R (sold)
                      Suunto T3d (expired)

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        colakovitz
                        last edited by 19 Aug 2024, 08:01

                        Same here, battery drains too fast. Backlight is off all time. I have only heart rate, blood oxygen, sleep tracking and step counter activated.

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          Michaël POINTEAU @Michaël POINTEAU
                          last edited by Michaël POINTEAU 19 Aug 2024, 08:17

                          @Michaël-POINTEAU said in Battery drain:

                          @Michaël-POINTEAU said in Battery drain:

                          I am trying to be conservative in my comments usually but here, there is really something worrying.

                          I charged from 6 to 100 on the 12th of August.
                          Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

                          Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

                          👎 👎 👎 👎 👎 👎 👎

                          Not to mention the very fast discharge when doing nothing. Yesterday watch went down from 50+ to that 27 this morning really with a non logical discharge rate.

                          Suunto just requested that my watch is been sent for repair, apparently battery replacement 😢

                          M T 2 Replies Last reply 19 Aug 2024, 13:05 Reply Quote 0
                          • M Offline
                            MeazzaS9 @Michaël POINTEAU
                            last edited by MeazzaS9 19 Aug 2024, 13:05

                            @Michaël-POINTEAU I think it’s a software problem with the latest update, not a battery problem… there are many of us in your situation

                            Suunto Race S Gravel Gray (2024)
                            Suunto Vertical Black Lime (2023)
                            Suunto 7 Graphite Copper (2021)
                            Suunto 9 Baro Black (2020) sold

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              timecode @Michaël POINTEAU
                              last edited by 19 Aug 2024, 14:56

                              @Michaël-POINTEAU said in Battery drain:

                              Suunto just requested that my watch is been sent for repair, apparently battery replacement 😢

                              I hope it helps, even though I don’t really understand how this is supposed to solve the problem. My watch is just sitting on the table and it’s dischargin quite fast. Before the update I had no issues. I put a few numbers down:

                              image.png

                              D 1 Reply Last reply 19 Aug 2024, 15:23 Reply Quote 1
                              • D Offline
                                diogao13 Bronze Member @timecode
                                last edited by 19 Aug 2024, 15:23

                                @timecode, if you enable power saving this issue continues?

                                It is not a solution, but just another variable to help suunto to identify the problem.

                                S 1 Reply Last reply 19 Aug 2024, 18:53 Reply Quote 0
                                • S Offline
                                  surfboomerang @diogao13
                                  last edited by 19 Aug 2024, 18:53

                                  @diogao13 And to add another variable…

                                  After the last update my watch went on for a solid 5 weeks including activity recording (both with and without GPS) and without sleep and 24/7HR

                                  This weekend I charged the watch to 100%. The same morning I went for a 1hr run and the watch was still at 100%. It was very sunny that day.
                                  The day after I went for a 1,5hr hike with maps and route enabled. After that, the battery dropped to 92%
                                  Today, I was at work and the watch dropped 6% in approximately 6 hours while in watch mode.

                                  So at this new rate, I’ll never reach the 5 weeks that I did before the last charge.

                                  For testing purposes, I won’t reboot the watch and keep an eye on the battery level the upcoming days.

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  S S 2 Replies Last reply 19 Aug 2024, 19:27 Reply Quote 3
                                  • S Offline
                                    suuntastic Bronze Member @surfboomerang
                                    last edited by suuntastic 19 Aug 2024, 19:27

                                    My S9P went today from 100 to 0. No activity and no hr tracking. Seems general problem with all watches. Maybe communication to SA. Maybe it is already solved. Did a soft reset.

                                    … Was probably. Backlight set active.

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      Antoine Lancrenon Bronze Member
                                      last edited by 21 Aug 2024, 17:26

                                      just got a drain issue, out of the blue…i lost > 12% in less then 12 hours, in watch mode and qnd night… after a medium run yesterday (1.30 hours), it drains even after activity, and during the night.

                                      lost 2% during my run (normal)
                                      lost 10% during the evening/night and morning… in watch mode and do not disturb.

                                      I am confused how i have triggered the drainage, but still it happened. soft reset, and it stopped (hopefully)

                                      I was 25% yesterday 4pm. I am 13% this morning.
                                      i get to 25% in 10 days, I was pretty happy about results, until yesterday.
                                      I really hope suunto got this bug drainage for next release. it is very annoying, and make the watch unreliable for a lot of us!

                                      any news with the new firmware with extra logs?
                                      when is the next release?

                                      A A 2 Replies Last reply 22 Aug 2024, 13:25 Reply Quote 4
                                      • A Offline
                                        Antoine Lancrenon Bronze Member @Antoine Lancrenon
                                        last edited by 22 Aug 2024, 13:25

                                        @Antoine-Lancrenon I am 4% today… just did 1h bike in total. lost almost 9© in 24hrs. seems that the drainage continues even after soft reset.

                                        make me think now, that iy may come the bluetooth and the activity on the phone that could inpact the watch!?

                                        Really weird.

                                        1 Reply Last reply Reply Quote 1
                                        • S Offline
                                          surfboomerang @surfboomerang
                                          last edited by surfboomerang 22 Aug 2024, 13:34

                                          @surfboomerang said in Battery drain:

                                          After the last update my watch went on for a solid 5 weeks including activity recording (both with and without GPS) and without sleep and 24/7HR

                                          This weekend I charged the watch to 100%. The same morning I went for a 1hr run and the watch was still at 100%. It was very sunny that day.
                                          The day after I went for a 1,5hr hike with maps and route enabled. After that, the battery dropped to 92%
                                          Today, I was at work and the watch dropped 6% in approximately 6 hours while in watch mode.

                                          So at this new rate, I’ll never reach the 5 weeks that I did before the last charge.

                                          For testing purposes, I won’t reboot the watch and keep an eye on the battery level the upcoming days.

                                          Unfortunately I wasn’t able to train after this weekend so the watch has been in watch mode since my last post 3 days ago. Battery went down from 85% to 58%.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

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