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    Battery drain

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Michaël POINTEAUM Offline
      Michaël POINTEAU
      last edited by

      I am trying to be conservative in my comments usually but here, there is really something worrying.

      I charged from 6 to 100 on the 12th of August.
      Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

      Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

      👎 👎 👎 👎 👎 👎 👎

      Michaël POINTEAUM 1 Reply Last reply Reply Quote 2
      • Michaël POINTEAUM Offline
        Michaël POINTEAU @Michaël POINTEAU
        last edited by

        @Michaël-POINTEAU said in Battery drain:

        I am trying to be conservative in my comments usually but here, there is really something worrying.

        I charged from 6 to 100 on the 12th of August.
        Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

        Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

        👎 👎 👎 👎 👎 👎 👎

        Not to mention the very fast discharge when doing nothing. Yesterday watch went down from 50+ to that 27 this morning really with a non logical discharge rate.

        Michaël POINTEAUM 1 Reply Last reply Reply Quote 0
        • M Offline
          Mattg576 @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos As both are suggested in this tread as the ‘cure’ do I need to let my Race completely discharge its battery or just get below 20% to recalibrate ?

          Race
          9 Peak
          Ambit 3 Peak
          Ambit 2R (sold)
          Suunto T3d (expired)

          1 Reply Last reply Reply Quote 0
          • colakovitzC Offline
            colakovitz
            last edited by

            Same here, battery drains too fast. Backlight is off all time. I have only heart rate, blood oxygen, sleep tracking and step counter activated.

            1 Reply Last reply Reply Quote 0
            • Michaël POINTEAUM Offline
              Michaël POINTEAU @Michaël POINTEAU
              last edited by Michaël POINTEAU

              @Michaël-POINTEAU said in Battery drain:

              @Michaël-POINTEAU said in Battery drain:

              I am trying to be conservative in my comments usually but here, there is really something worrying.

              I charged from 6 to 100 on the 12th of August.
              Today (19th) after “only” 5h of activity with GPS/Wrist HR, daily heart monitoring I am down to 27%. That’s crazy fast. Despite I rebooted watch after charging, and I even made a full watch factory reset in July.

              Not acceptable at all. We, customers, shall not expect to be in situation when using our gear at its most demanding load in summer with such a drawback, despite all the good will and features delivered in the update.

              👎 👎 👎 👎 👎 👎 👎

              Not to mention the very fast discharge when doing nothing. Yesterday watch went down from 50+ to that 27 this morning really with a non logical discharge rate.

              Suunto just requested that my watch is been sent for repair, apparently battery replacement 😢

              M timecodeT 2 Replies Last reply Reply Quote 0
              • M Offline
                MeazzaS9 @Michaël POINTEAU
                last edited by MeazzaS9

                @Michaël-POINTEAU I think it’s a software problem with the latest update, not a battery problem… there are many of us in your situation

                Suunto Race S Gravel Gray (2024)
                Suunto Vertical Black Lime (2023)
                Suunto 7 Graphite Copper (2021)
                Suunto 9 Baro Black (2020) sold

                1 Reply Last reply Reply Quote 0
                • timecodeT Offline
                  timecode @Michaël POINTEAU
                  last edited by

                  @Michaël-POINTEAU said in Battery drain:

                  Suunto just requested that my watch is been sent for repair, apparently battery replacement 😢

                  I hope it helps, even though I don’t really understand how this is supposed to solve the problem. My watch is just sitting on the table and it’s dischargin quite fast. Before the update I had no issues. I put a few numbers down:

                  image.png

                  D 1 Reply Last reply Reply Quote 1
                  • D Offline
                    diogao13 Bronze Member @timecode
                    last edited by

                    @timecode, if you enable power saving this issue continues?

                    It is not a solution, but just another variable to help suunto to identify the problem.

                    surfboomerangS 1 Reply Last reply Reply Quote 0
                    • surfboomerangS Offline
                      surfboomerang @diogao13
                      last edited by

                      @diogao13 And to add another variable…

                      After the last update my watch went on for a solid 5 weeks including activity recording (both with and without GPS) and without sleep and 24/7HR

                      This weekend I charged the watch to 100%. The same morning I went for a 1hr run and the watch was still at 100%. It was very sunny that day.
                      The day after I went for a 1,5hr hike with maps and route enabled. After that, the battery dropped to 92%
                      Today, I was at work and the watch dropped 6% in approximately 6 hours while in watch mode.

                      So at this new rate, I’ll never reach the 5 weeks that I did before the last charge.

                      For testing purposes, I won’t reboot the watch and keep an eye on the battery level the upcoming days.

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      S surfboomerangS 2 Replies Last reply Reply Quote 3
                      • S Offline
                        suuntastic Bronze Member @surfboomerang
                        last edited by suuntastic

                        My S9P went today from 100 to 0. No activity and no hr tracking. Seems general problem with all watches. Maybe communication to SA. Maybe it is already solved. Did a soft reset.

                        … Was probably. Backlight set active.

                        1 Reply Last reply Reply Quote 0
                        • Antoine LancrenonA Offline
                          Antoine Lancrenon Bronze Member
                          last edited by

                          just got a drain issue, out of the blue…i lost > 12% in less then 12 hours, in watch mode and qnd night… after a medium run yesterday (1.30 hours), it drains even after activity, and during the night.

                          lost 2% during my run (normal)
                          lost 10% during the evening/night and morning… in watch mode and do not disturb.

                          I am confused how i have triggered the drainage, but still it happened. soft reset, and it stopped (hopefully)

                          I was 25% yesterday 4pm. I am 13% this morning.
                          i get to 25% in 10 days, I was pretty happy about results, until yesterday.
                          I really hope suunto got this bug drainage for next release. it is very annoying, and make the watch unreliable for a lot of us!

                          any news with the new firmware with extra logs?
                          when is the next release?

                          Antoine LancrenonA Ars VitaeA 2 Replies Last reply Reply Quote 4
                          • Antoine LancrenonA Offline
                            Antoine Lancrenon Bronze Member @Antoine Lancrenon
                            last edited by

                            @Antoine-Lancrenon I am 4% today… just did 1h bike in total. lost almost 9© in 24hrs. seems that the drainage continues even after soft reset.

                            make me think now, that iy may come the bluetooth and the activity on the phone that could inpact the watch!?

                            Really weird.

                            1 Reply Last reply Reply Quote 1
                            • surfboomerangS Offline
                              surfboomerang @surfboomerang
                              last edited by surfboomerang

                              @surfboomerang said in Battery drain:

                              After the last update my watch went on for a solid 5 weeks including activity recording (both with and without GPS) and without sleep and 24/7HR

                              This weekend I charged the watch to 100%. The same morning I went for a 1hr run and the watch was still at 100%. It was very sunny that day.
                              The day after I went for a 1,5hr hike with maps and route enabled. After that, the battery dropped to 92%
                              Today, I was at work and the watch dropped 6% in approximately 6 hours while in watch mode.

                              So at this new rate, I’ll never reach the 5 weeks that I did before the last charge.

                              For testing purposes, I won’t reboot the watch and keep an eye on the battery level the upcoming days.

                              Unfortunately I wasn’t able to train after this weekend so the watch has been in watch mode since my last post 3 days ago. Battery went down from 85% to 58%.

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              1 Reply Last reply Reply Quote 3
                              • Ars VitaeA Offline
                                Ars Vitae Bronze Member @Antoine Lancrenon
                                last edited by

                                @Antoine-Lancrenon Experienced similar thing. I charged my SV after a week (so once a week as usual after last firmware update). 2 days normal, next 2 days of abnormal battery draining then 4 impressive days I really thought that watch returned to its glory. But no, 2 recent days again, battery was draining like crazy without activity. Have you already contacted support from your side?

                                ? 1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @Ars Vitae
                                  last edited by A Former User

                                  @Ars-Vitae https://forum.suunto.com/post/150513 dev is working on this issue already for some time

                                  (not sure why everybody keeps updating this thread with the same issue, over and over again… okay, the search in this forum sucks and the official confirmation of bugs too)

                                  Todd DanielczykT 1 Reply Last reply Reply Quote 2
                                  • Todd DanielczykT Offline
                                    Todd Danielczyk Gold Members @Guest
                                    last edited by Todd Danielczyk

                                    @twekkel I think it is good to get “a head count” of us that are affected by the rapid battery drain and under what circumstances. Also, by posting it tends to move it to the top of the forum which helps with visibility.

                                    I was one of the ones that saw this early on in my own Vertical but also know the history of Suunto Dev Team getting things right so I am not panicked. It will get sorted out, but I still feel it is good to know who is being affected by this and under which circumstances.

                                    1 Reply Last reply Reply Quote 2
                                    • J Offline
                                      Jugger
                                      last edited by

                                      I have also issues with battery after latest firmware. I did drain battery empty on last sunday evening and shut down and started my watch. On monday after 24 hours I already lost 12% of battery. There was only 20 mins biking during that day. Daily HR and sleep detection is on 24/7.
                                      I have weather, airpressure and compass watchface on.

                                      I’m just waiting for new firmware. Not too big problem for me knowing that it will eventually be fixed.

                                      Suunto Vertical Titanium Forest

                                      1 Reply Last reply Reply Quote 1
                                      • wmichiW Offline
                                        wmichi
                                        last edited by

                                        One more for the “head count”, I also have this problem. Sometimes battery drain seems normal and on other days it’s pretty bad. So far I have not seen any pattern. Maybe the new complications have something to do with it. Soft reset only solves the battery drain for a short period of time. Sooner or later it will be fixed with a firmware update.

                                        thanasisT 1 Reply Last reply Reply Quote 1
                                        • thanasisT Offline
                                          thanasis Bronze Member @wmichi
                                          last edited by

                                          i still have the battery drain issue

                                          left the watch to depleet … did a soft resets etc… still i have an issue that I lose like 15% -16% per day

                                          EzioAuditoreE 1 Reply Last reply Reply Quote 1
                                          • EzioAuditoreE Offline
                                            EzioAuditore Gold Members @thanasis
                                            last edited by EzioAuditore

                                            @thanasis I guess a lot of SV users experience this. Just for comparison I was using only the Ocean and left both the Race and the Vertical face down without using them. Both charged on Sunday same time. Today (Friday) - Race battery: 87% and Vertical: 23% without any use.

                                            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                            Suunto Wing

                                            thanasisT 1 Reply Last reply Reply Quote 2
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