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    Battery drain

    Scheduled Pinned Locked Moved Suunto Vertical
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    • isaziI Offline
      isazi Moderator @Antoine
      last edited by

      @Antoine rebooting always solves the issue, until it is triggered again šŸ™‚

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      F K 2 Replies Last reply Reply Quote 1
      • F Offline
        Frederic Bronze Member @isazi
        last edited by

        I am having the same issue and it is pretty annoying. I believe it appeared after the July 3rd update (v2.35.34)

        Suunto Vertical

        My Suunto Workflow
        MyTourbook - First Steps
        Questions or bugs ?

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        • Antoine LancrenonA Offline
          Antoine Lancrenon Bronze Member @surfboomerang
          last edited by

          @surfboomerang what you are describing happened to me twice already since latest update with the drainage, and the jurky touchscreen… Seems that is part of the issue. related at least to the drainage issue?

          Now that one of the tester experienced the bug as well, I am even more confident about a coming fixe!

          Thank-you all for sharing, we had lots of feedbacks lately, I am felling much less alone. and this bug is pretty much spread-out, depending of the usage I guess…I am a strong user of maps, daiky track activities.
          may be related to the memory usage… back end process that is not turn off correctly after some activities with gps and navigation on…

          the only workaround for now is the soft reset after synch with the phone last activity. worked for me, but definitely for the short term, the fix is required…

          thanks šŸ™

          1 Reply Last reply Reply Quote 1
          • J Offline
            Jugger
            last edited by

            My touchscreen got also stuck. Last time was maybe month ago. Before it started working after half an hour by itself but now it’s just stuck. Not totally stuck though.

            It looks like there is ā€ghostā€ press on screen. Lower left area can be pressed and get some kind of response but it’s like two points are pressed at once and scrolling is irrational causing watchface getting stuck.IMG_8515.jpeg
            Battery drain has been 12% per day without screen problem.

            Suunto Vertical Titanium Forest

            surfboomerangS J 2 Replies Last reply Reply Quote 0
            • surfboomerangS Offline
              surfboomerang @Jugger
              last edited by

              @Jugger This happens once in while on my watch too. For now it was only after a running session which made me to think that sweat freaked out the touch screen and eventually the software. Because even after cleaning the screen, the touchscreen still acted weird and jerky.

              This was before I realised that I don’t have touch enabled during my running sessions šŸ˜„
              So for now it remains unclear to me what causes this. I’m also unable to reproduce the issue.

              For now it looks unrelated to the battery drain issue which seems to be caused by navigating a route.

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              1 Reply Last reply Reply Quote 1
              • K Offline
                Kramble @isazi
                last edited by

                @isazi said in Battery drain:

                @Antoine rebooting always solves the issue, until it is triggered again šŸ™‚

                Today I lost 6% in 24h after a soft reset without any activities (far from the normal 2,5% before the update).
                To me it seems there are two drain bugs.
                One with big drain maybe the one you are testing.
                And another smaller one in mere watch use without activities.

                Ambit 3 peak saphir
                Spartan Ultra (sold)
                S7 graphite copper
                S9 peak all black
                Vertical titanium green forest
                Wings

                S Antoine LancrenonA isaziI 3 Replies Last reply Reply Quote 2
                • S Offline
                  Shrek3k @Kramble
                  last edited by Shrek3k

                  Can confirm that my Vertical - after competely drained battery / recalibration - looses batter much faster than before. Total time is now 1,5 weeks maximum, and the drop after reaching 50% is significantly bigger.
                  I at first could not explain what happened so I am.really thankful about the 50%-hint, which I was not able to grasp and identify on my own. So: thank you community!
                  And … I am totally ready for a real fix, because battery time is now roughly on the level of my Suunto 9 … and GPS-quality usually is, too … it really got worse (noticeable especially when running on a track)
                  1000046677.png

                  using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                  OS - Android 15/Pixel Pro 7

                  1 Reply Last reply Reply Quote 2
                  • Antoine LancrenonA Offline
                    Antoine Lancrenon Bronze Member @Kramble
                    last edited by

                    @Kramble said in Battery drain:

                    @isazi said in Battery drain:

                    @Antoine rebooting always solves the issue, until it is triggered again šŸ™‚

                    Today I lost 6% in 24h after a soft reset without any activities (far from the normal 2,5% before the update).
                    To me it seems there are two drain bugs.
                    One with big drain maybe the one you are testing.
                    And another smaller one in mere watch use without activities.

                    I do believe this is the case as well. i did soft reset this morning. and I am 6% lower tonight. almost 1% an hour i did a run about 1.30 hours though.

                    1 Reply Last reply Reply Quote 1
                    • J Offline
                      jakubdr Bronze Member @Jugger
                      last edited by

                      @Jugger For me the touchscreen bug happens when I check TSS in detail. In 75 % of the cases the screen becomes unusable and I have to use buttons. It later resolves itself but seems at least for me unrelated to battery drain bug because it happened to me even before the update. Now it seems to coincide with the battery bug but not necessarily triggers it.

                      1 Reply Last reply Reply Quote 1
                      • isaziI Offline
                        isazi Moderator @Kramble
                        last edited by

                        @Kramble said in Battery drain:

                        To me it seems there are two drain bugs.
                        One with big drain maybe the one you are testing.
                        And another smaller one in mere watch use without activities.

                        You are also correct, and Suunto is aware of that.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        surfboomerangS K 2 Replies Last reply Reply Quote 2
                        • surfboomerangS Offline
                          surfboomerang @isazi
                          last edited by

                          @isazi said in Battery drain:

                          And another smaller one in mere watch use without activities.

                          Is it known what triggers this ā€œsmaller oneā€?

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          jjpazJ 1 Reply Last reply Reply Quote 0
                          • jjpazJ Offline
                            jjpaz Bronze Member @surfboomerang
                            last edited by

                            @surfboomerang said in Battery drain:

                            @isazi said in Battery drain:

                            And another smaller one in mere watch use without activities.

                            Is it known what triggers this ā€œsmaller oneā€?

                            Watchfaces?

                            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                            1 Reply Last reply Reply Quote 0
                            • enriqueescomsE Offline
                              enriqueescoms
                              last edited by

                              The drain battery issue in my case, with the 9PP, is when I’m wearing it.

                              I usually only use the Suunto during sports activities. And there I don’t have battery problems. Not even when I leave it in the drawer until the next time (about 2-3%). The thing gets crooked, however, when it’s still on my wrist. There it begins to waste battery toooooo fast.

                              For example, yesterday I rode a bike for about an hour (with active touchscreen and route navigation) and the consumption was 2%. Then it continued on my wrist (no notifications, with turn and light high and continuous hr) and there the thing got about 1% per hour (12% in total). I don’t particularly see it as a normal battery drain.

                              I don’t know if the problem is in the turn and light high mode or what. I also don’t know if this is the ones you are referring to for the SV and SR. But be that as it may, I wanted to expose my case in case it would help.

                              Suunto 9 Peak Pro (all black version)

                              jjpazJ 1 Reply Last reply Reply Quote 0
                              • jjpazJ Offline
                                jjpaz Bronze Member @enriqueescoms
                                last edited by

                                @enriqueescoms said in Battery drain:

                                For example, yesterday I rode a bike for about an hour (with active touchscreen and route navigation) and the consumption was 2%. Then it continued on my wrist (no notifications, with turn and light high and continuous hr) and there the thing got about 1% per hour (12% in total). I don’t particularly see it as a normal battery drain.
                                .

                                Try to reboot the watch after an activity with route navigation.
                                One of the suspicious triggers of the issue is the route navigation, so that could explain you problem.

                                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                1 Reply Last reply Reply Quote 2
                                • gerasimosG Offline
                                  gerasimos Bronze Member
                                  last edited by

                                  can someone confirm that the hard reset solves the battery problem?
                                  -and a full cycle charge

                                  Suunto Vertical Ti
                                  Suunto S9 gen1
                                  Suunto Ambit3 peak

                                  Mff73M Antoine LancrenonA 2 Replies Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73 @gerasimos
                                    last edited by Mff73

                                    @gerasimos
                                    it seems not. You will just loose your data and customizations.

                                    https://forum.suunto.com/post/151611
                                    https://forum.suunto.com/post/151646

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 3
                                    • Antoine LancrenonA Offline
                                      Antoine Lancrenon Bronze Member @gerasimos
                                      last edited by Antoine Lancrenon

                                      @gerasimos did work at first for me… until I install the offline maps.

                                      so it is related to memory, backend process being Triggered either by complications? navigations? Gps?

                                      a soft reset should be enough, even if in my case i trigger very easily the drainage issue. still dont know what exactly.

                                      looking forward of the fix by Suunto. now that Enduro 3 is out, i want my suunto vertical to work at full potential to confirm my choice.

                                      thank you, we will get through this one soon !

                                      gerasimosG 1 Reply Last reply Reply Quote 2
                                      • gerasimosG Offline
                                        gerasimos Bronze Member @Antoine Lancrenon
                                        last edited by

                                        @Antoine-Lancrenon @Mff73 thanks !

                                        Suunto Vertical Ti
                                        Suunto S9 gen1
                                        Suunto Ambit3 peak

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                                        • Ars VitaeA Offline
                                          Ars Vitae Bronze Member
                                          last edited by

                                          While waiting for Suunto to fix the issue, I use the watch only for workouts. In the meantime, I turn it off and put it away. In this way, I avoid frequent recharging, as the watch behaves normally after each startup for two days. Here is my temporary solution.

                                          1 Reply Last reply Reply Quote 2
                                          • AntoineA Offline
                                            Antoine Bronze Member
                                            last edited by

                                            Do we know if a hotfix will be released soon ? With more than 400 posts it seems to be a real problem for a 65h autonomy watch…
                                            Thanks

                                            Watch: Suunto vertical solar

                                            Mff73M 2 Replies Last reply Reply Quote 2
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