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    Battery drain

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Antoine LancrenonA Offline
      Antoine Lancrenon Bronze Member @surfboomerang
      last edited by

      @surfboomerang what you are describing happened to me twice already since latest update with the drainage, and the jurky touchscreen… Seems that is part of the issue. related at least to the drainage issue?

      Now that one of the tester experienced the bug as well, I am even more confident about a coming fixe!

      Thank-you all for sharing, we had lots of feedbacks lately, I am felling much less alone. and this bug is pretty much spread-out, depending of the usage I guess…I am a strong user of maps, daiky track activities.
      may be related to the memory usage… back end process that is not turn off correctly after some activities with gps and navigation on…

      the only workaround for now is the soft reset after synch with the phone last activity. worked for me, but definitely for the short term, the fix is required…

      thanks 🙏

      1 Reply Last reply Reply Quote 1
      • J Offline
        Jugger
        last edited by

        My touchscreen got also stuck. Last time was maybe month ago. Before it started working after half an hour by itself but now it’s just stuck. Not totally stuck though.

        It looks like there is ”ghost” press on screen. Lower left area can be pressed and get some kind of response but it’s like two points are pressed at once and scrolling is irrational causing watchface getting stuck.IMG_8515.jpeg
        Battery drain has been 12% per day without screen problem.

        Suunto Vertical Titanium Forest

        surfboomerangS J 2 Replies Last reply Reply Quote 0
        • surfboomerangS Offline
          surfboomerang @Jugger
          last edited by

          @Jugger This happens once in while on my watch too. For now it was only after a running session which made me to think that sweat freaked out the touch screen and eventually the software. Because even after cleaning the screen, the touchscreen still acted weird and jerky.

          This was before I realised that I don’t have touch enabled during my running sessions 😄
          So for now it remains unclear to me what causes this. I’m also unable to reproduce the issue.

          For now it looks unrelated to the battery drain issue which seems to be caused by navigating a route.

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          1 Reply Last reply Reply Quote 1
          • K Offline
            Kramble @isazi
            last edited by

            @isazi said in Battery drain:

            @Antoine rebooting always solves the issue, until it is triggered again 🙂

            Today I lost 6% in 24h after a soft reset without any activities (far from the normal 2,5% before the update).
            To me it seems there are two drain bugs.
            One with big drain maybe the one you are testing.
            And another smaller one in mere watch use without activities.

            Ambit 3 peak saphir
            Spartan Ultra (sold)
            S7 graphite copper
            S9 peak all black
            Vertical titanium green forest
            Wings

            S Antoine LancrenonA isaziI 3 Replies Last reply Reply Quote 2
            • S Offline
              Shrek3k @Kramble
              last edited by Shrek3k

              Can confirm that my Vertical - after competely drained battery / recalibration - looses batter much faster than before. Total time is now 1,5 weeks maximum, and the drop after reaching 50% is significantly bigger.
              I at first could not explain what happened so I am.really thankful about the 50%-hint, which I was not able to grasp and identify on my own. So: thank you community!
              And … I am totally ready for a real fix, because battery time is now roughly on the level of my Suunto 9 … and GPS-quality usually is, too … it really got worse (noticeable especially when running on a track)
              1000046677.png

              using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
              OS - Android 15/Pixel Pro 7

              1 Reply Last reply Reply Quote 2
              • Antoine LancrenonA Offline
                Antoine Lancrenon Bronze Member @Kramble
                last edited by

                @Kramble said in Battery drain:

                @isazi said in Battery drain:

                @Antoine rebooting always solves the issue, until it is triggered again 🙂

                Today I lost 6% in 24h after a soft reset without any activities (far from the normal 2,5% before the update).
                To me it seems there are two drain bugs.
                One with big drain maybe the one you are testing.
                And another smaller one in mere watch use without activities.

                I do believe this is the case as well. i did soft reset this morning. and I am 6% lower tonight. almost 1% an hour i did a run about 1.30 hours though.

                1 Reply Last reply Reply Quote 1
                • J Offline
                  jakubdr Bronze Member @Jugger
                  last edited by

                  @Jugger For me the touchscreen bug happens when I check TSS in detail. In 75 % of the cases the screen becomes unusable and I have to use buttons. It later resolves itself but seems at least for me unrelated to battery drain bug because it happened to me even before the update. Now it seems to coincide with the battery bug but not necessarily triggers it.

                  1 Reply Last reply Reply Quote 1
                  • isaziI Offline
                    isazi Moderator @Kramble
                    last edited by

                    @Kramble said in Battery drain:

                    To me it seems there are two drain bugs.
                    One with big drain maybe the one you are testing.
                    And another smaller one in mere watch use without activities.

                    You are also correct, and Suunto is aware of that.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    surfboomerangS K 2 Replies Last reply Reply Quote 2
                    • surfboomerangS Offline
                      surfboomerang @isazi
                      last edited by

                      @isazi said in Battery drain:

                      And another smaller one in mere watch use without activities.

                      Is it known what triggers this “smaller one”?

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      jjpazJ 1 Reply Last reply Reply Quote 0
                      • jjpazJ Offline
                        jjpaz Bronze Member @surfboomerang
                        last edited by

                        @surfboomerang said in Battery drain:

                        @isazi said in Battery drain:

                        And another smaller one in mere watch use without activities.

                        Is it known what triggers this “smaller one”?

                        Watchfaces?

                        Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                        1 Reply Last reply Reply Quote 0
                        • enriqueescomsE Offline
                          enriqueescoms
                          last edited by

                          The drain battery issue in my case, with the 9PP, is when I’m wearing it.

                          I usually only use the Suunto during sports activities. And there I don’t have battery problems. Not even when I leave it in the drawer until the next time (about 2-3%). The thing gets crooked, however, when it’s still on my wrist. There it begins to waste battery toooooo fast.

                          For example, yesterday I rode a bike for about an hour (with active touchscreen and route navigation) and the consumption was 2%. Then it continued on my wrist (no notifications, with turn and light high and continuous hr) and there the thing got about 1% per hour (12% in total). I don’t particularly see it as a normal battery drain.

                          I don’t know if the problem is in the turn and light high mode or what. I also don’t know if this is the ones you are referring to for the SV and SR. But be that as it may, I wanted to expose my case in case it would help.

                          Suunto 9 Peak Pro (all black version)

                          jjpazJ 1 Reply Last reply Reply Quote 0
                          • jjpazJ Offline
                            jjpaz Bronze Member @enriqueescoms
                            last edited by

                            @enriqueescoms said in Battery drain:

                            For example, yesterday I rode a bike for about an hour (with active touchscreen and route navigation) and the consumption was 2%. Then it continued on my wrist (no notifications, with turn and light high and continuous hr) and there the thing got about 1% per hour (12% in total). I don’t particularly see it as a normal battery drain.
                            .

                            Try to reboot the watch after an activity with route navigation.
                            One of the suspicious triggers of the issue is the route navigation, so that could explain you problem.

                            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                            1 Reply Last reply Reply Quote 2
                            • gerasimosG Offline
                              gerasimos Bronze Member
                              last edited by

                              can someone confirm that the hard reset solves the battery problem?
                              -and a full cycle charge

                              Suunto Vertical Ti
                              Suunto S9 gen1
                              Suunto Ambit3 peak

                              Mff73M Antoine LancrenonA 2 Replies Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @gerasimos
                                last edited by Mff73

                                @gerasimos
                                it seems not. You will just loose your data and customizations.

                                https://forum.suunto.com/post/151611
                                https://forum.suunto.com/post/151646

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                1 Reply Last reply Reply Quote 3
                                • Antoine LancrenonA Offline
                                  Antoine Lancrenon Bronze Member @gerasimos
                                  last edited by Antoine Lancrenon

                                  @gerasimos did work at first for me… until I install the offline maps.

                                  so it is related to memory, backend process being Triggered either by complications? navigations? Gps?

                                  a soft reset should be enough, even if in my case i trigger very easily the drainage issue. still dont know what exactly.

                                  looking forward of the fix by Suunto. now that Enduro 3 is out, i want my suunto vertical to work at full potential to confirm my choice.

                                  thank you, we will get through this one soon !

                                  gerasimosG 1 Reply Last reply Reply Quote 2
                                  • gerasimosG Offline
                                    gerasimos Bronze Member @Antoine Lancrenon
                                    last edited by

                                    @Antoine-Lancrenon @Mff73 thanks !

                                    Suunto Vertical Ti
                                    Suunto S9 gen1
                                    Suunto Ambit3 peak

                                    1 Reply Last reply Reply Quote 0
                                    • Ars VitaeA Offline
                                      Ars Vitae Bronze Member
                                      last edited by

                                      While waiting for Suunto to fix the issue, I use the watch only for workouts. In the meantime, I turn it off and put it away. In this way, I avoid frequent recharging, as the watch behaves normally after each startup for two days. Here is my temporary solution.

                                      1 Reply Last reply Reply Quote 2
                                      • AntoineA Offline
                                        Antoine Bronze Member
                                        last edited by

                                        Do we know if a hotfix will be released soon ? With more than 400 posts it seems to be a real problem for a 65h autonomy watch…
                                        Thanks

                                        Watch: Suunto vertical solar

                                        Mff73M 2 Replies Last reply Reply Quote 2
                                        • Mff73M Offline
                                          Mff73 @Antoine
                                          last edited by

                                          @Antoine
                                          among those 400 posts there are some hints, and the latest info is “in a couple of weeks”.
                                          just wait and enjoy activities, and charge our watches just a couple of times more

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 3
                                          • Mff73M Offline
                                            Mff73 @Antoine
                                            last edited by

                                            @Antoine
                                            and 65h is autonomy in activity, which seems not to be impacted (as far as i understand or experienced).
                                            You may also try this so unofficial workaround after each activity (it doesn’t consume that much personnal time and may let us wait (if it works for everyone)).
                                            https://forum.suunto.com/post/151611

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            AntoineA 1 Reply Last reply Reply Quote 4
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