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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • MiniForkliftM Offline
      MiniForklift Platinum Member
      last edited by

      I have just successfully downloaded a map, no issues. Although one thing I have noticed was that the watch wasn’t charging when I plugged it in, thought that was odd. Tried it at a few different power points, none of them worked. Then after a couple of soft resets it decided it would start charging. Anyone came across this before?

      SV Titanium Solar Forest

      cosme.costaC 1 Reply Last reply Reply Quote 0
      • S Offline
        skifast12 @supergroover
        last edited by

        Same for me. OHR didn’t work yesterday after the update, then after soft reset, it worked. Today again same issue.
        It says “measuring” but green OHR lights is not showing.

        425124f6-a938-4590-acae-d1fd6756b489-image.jpeg

        flo7zF P 2 Replies Last reply Reply Quote 2
        • Kurt68K Offline
          Kurt68
          last edited by

          On my Race, sleep tracking only worked the first night after the update. Now 2 nights not. A reset has not helped.

          1 Reply Last reply Reply Quote 1
          • BrunoHB Offline
            BrunoH Gold Members @BrunoH
            last edited by

            Nope, this time the control panel didn’t get fixed by waiting. After the night it still looks like this. Notice that the bottom row (the one with the smallest font) is in focus and gets selected with the middle button.

            Quite a lot of regression bugs with this sw.

            1000011696.jpg

            Compasses: M-311, A-10, SK-7
            Diving: Finnlight Navy 90, Vyper
            Sports: Metron, S7, S9B and Vertical

            sebchastangS 1 Reply Last reply Reply Quote 0
            • sebchastangS Offline
              sebchastang Silver Members @BrunoH
              last edited by

              @BrunoH Bad luck 😕
              Control panel displays correctly again on my watch, but I am pretty sure it will be broken if I restart the watch.
              I hope Suunto is aware and working on this display bug.
              I use bottom button shortcut to access the control panel, maybe it is related?
              @BrunoH How do you access control panel on your watch

              Suunto Vertical
              Suunto Traverse

              BrunoHB 1 Reply Last reply Reply Quote 0
              • BrunoHB Offline
                BrunoH Gold Members @sebchastang
                last edited by

                @sebchastang The same for me; I have the lower button configured as shortcut. I need to adjust the morning wakeup alarm a few times a week so I really appreciate the shortcut.

                I too hope for a correction, but unfortunately I have seen very few comments about this problem in the forum. I guess a cosmetic flaw doesn’t get as much attention as the OHR problem.

                Compasses: M-311, A-10, SK-7
                Diving: Finnlight Navy 90, Vyper
                Sports: Metron, S7, S9B and Vertical

                TrailEyesT BrunoHB wmichiW 3 Replies Last reply Reply Quote 0
                • M Offline
                  Matúš Bronze Member @atoponce
                  last edited by

                  @atoponce said in Software update 2.39.20 (2024 Q4):

                  @Romain-Sassareu Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

                  Actually, I’ve successfully uploaded an activity on SA more that 12[h] ago, but no sign of that activity on Strava yet.

                  Suunto 9 Peak Pro Titanium Slate
                  Suunto Spartan Sport

                  #swatt

                  1 Reply Last reply Reply Quote 0
                  • J Offline
                    joachimstolpe @Egika
                    last edited by

                    @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                    Yep, flight mode is off. And no power saving mode either. Discovery is on.
                    I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                    I really don’t know how to solve this…😢

                    Mff73M 1 Reply Last reply Reply Quote 1
                    • S Offline
                      sracer Bronze Member
                      last edited by

                      One problem with the new carousel/zoom animation is that the already small fonts get even smaller for the non-active rows making people with less than perfect eyesight struggle. I much prefer the old way given the limited screen sizes of these watches.

                      enriqueescomsE J 2 Replies Last reply Reply Quote 11
                      • T Offline
                        tr1athl0nb0y
                        last edited by

                        Same issues here with HR on 9PP, since latest update, HR stops every few hours and have to perform soft reset.
                        No sleep tracking as usually stops tracking HR overnight also.

                        1 Reply Last reply Reply Quote 0
                        • enriqueescomsE Offline
                          enriqueescoms @sracer
                          last edited by

                          @sracer I agree with you

                          Suunto 9 Peak Pro (all black version)

                          1 Reply Last reply Reply Quote 1
                          • flo7zF Offline
                            flo7z Silver Members @skifast12
                            last edited by flo7z

                            @skifast12

                            Same issue here. No heart beat measuremenrt and no sleep tracking.
                            Restart makes it works for a few hours but then it stop again.
                            9 peak pro with last update 2.39.20

                            Florian Z.
                            Suunto 9 Peak Pro
                            Suunto Wings
                            Suunto D4
                            Suunto Ambit 3 Peak

                            1 Reply Last reply Reply Quote 1
                            • Mff73M Offline
                              Mff73 @joachimstolpe
                              last edited by

                              @joachimstolpe said in Software update 2.39.20 (2024 Q4):

                              @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                              Yep, flight mode is off. And no power saving mode either. Discovery is on.
                              I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                              I really don’t know how to solve this…😢

                              any change in your Wifi settings ? Password changed with some comas or specific caracters ? https://forum.suunto.com/topic/9157/wifi-with-password-comma?_=1734593834227
                              firewall ?
                              changed to 5GHz ?

                              no expert myself, just enumerating few issues seen in this forum ?

                              Did you eventually try to connect to a phone wifi hotspot to check if it is working ?

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              J 1 Reply Last reply Reply Quote 0
                              • J Offline
                                joachimstolpe @Mff73
                                last edited by

                                @Mff73

                                The network name is L & J and I’ve also tried changing it to L J with no success. Password is regular letters and numbers so nothing fancy there.
                                Firewall is set to “low “ mode.

                                Also using 2,4 GHz. The 5 GHz one doesn’t even show when i scan for networks in SA.

                                Tried using my phone as a hotspot, same issue.

                                1 Reply Last reply Reply Quote 0
                                • Ecki D.E Offline
                                  Ecki D. Bronze Member
                                  last edited by Ecki D.

                                  This Update seems to lead to HR Sensor Malfunctions again on the PP9. Read more here: https://forum.suunto.com/post/158962
                                  Think HR might fail when Ox Sensor kicks in during the night.
                                  Could not reproduce is while starting Ox measurement manually.
                                  Didn’t have this issue for quite a long time now.

                                  Anyway, update worked smooth here and I am happy with the new features.

                                  https://www.strava.com/athletes/37982563
                                  https://www.instagram.com/macdev

                                  1 Reply Last reply Reply Quote 0
                                  • TrailEyesT Offline
                                    TrailEyes Gold Members @BrunoH
                                    last edited by

                                    @BrunoH I’ll add myself as another person who had the Control Panel display issue right after the update. It was fixed with two soft resets and hasn’t reappeared. But I too use the bottom button as a Control Panel shortcut. Sounds like a pattern for this issue.

                                    Suunto Vertical / 9 Peak Pro (gifted away) / 9 Baro / 5 Peak (lost on adventure) / Vector
                                    -----------‐-----------
                                    Trail Runner / Hiker / Kickboxer
                                    Instagram: @rytipps

                                    1 Reply Last reply Reply Quote 0
                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel
                                      last edited by

                                      Excuse me, but WTF happened here? 😄

                                      https://photos.app.goo.gl/wHj8VBWburfFPeuL6

                                      S9PP 2.40.38

                                      pilleusP 1 Reply Last reply Reply Quote 2
                                      • pilleusP Offline
                                        pilleus @Łukasz Szmigiel
                                        last edited by

                                        @Łukasz-Szmigiel

                                        Irony on…

                                        I’m not a doctor, but you should see a cardiologist. Urgently! 🫣

                                        Irony off…

                                        https://www.instagram.com/moves.are.life/
                                        Suunto Vertical Black Lime
                                        Suunto 9 Peak Pro Black
                                        Suunto Spartan Ultra Stealth Titanium

                                        Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 4
                                        • Łukasz SzmigielŁ Offline
                                          Łukasz Szmigiel @pilleus
                                          last edited by

                                          @pilleus why? Because of my 8-bit heart readings? 😉

                                          S9PP 2.40.38

                                          1 Reply Last reply Reply Quote 6
                                          • P Offline
                                            pomah86 @skifast12
                                            last edited by

                                            @skifast12

                                            I have the same issue, I also cant see the weather after a softreset, it says I need to synk with app, which I have done several times now.

                                            The training I did yesterday is also gone, but we will see if manages to record the sessions I will do today.

                                            1 Reply Last reply Reply Quote 0
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