Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
    648 Posts 166 Posters 78.4k Views 175 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • timecodeT Offline
      timecode
      last edited by

      Updated the S9PP and the new carousel menu is gone, so I am assuming it’s a rollback? Took quite a bit…

      Arju AmbinA enriqueescomsE 2 Replies Last reply Reply Quote 4
      • Arju AmbinA Offline
        Arju Ambin Silver Members @timecode
        last edited by

        @timecode Are there any green accent color for the watch faces?

        Suunto Race

        pilleusP timecodeT 2 Replies Last reply Reply Quote 0
        • pilleusP Offline
          pilleus @Arju Ambin
          last edited by

          @Arju-Ambin No

          https://www.instagram.com/moves.are.life/
          Suunto Vertical Black Lime
          Suunto 9 Peak Pro Black
          Suunto Spartan Ultra Stealth Titanium

          1 Reply Last reply Reply Quote 0
          • timecodeT Offline
            timecode @Arju Ambin
            last edited by

            @Arju-Ambin just the mint green.

            Arju AmbinA 1 Reply Last reply Reply Quote 0
            • Arju AmbinA Offline
              Arju Ambin Silver Members @timecode
              last edited by

              @timecode seems lika a rollback to previous firmware with an increase in number of the version untill they figure out what’s causing the issue. Guess we’ll have to wait for either Suunto or the testers to confirm what the new update is about.

              Suunto Race

              1 Reply Last reply Reply Quote 1
              • EgikaE Offline
                Egika Platinum Member
                last edited by

                2.39.34 is for S9PP only. Mainly to fix the OHR and sleep tracking issues.
                Technically it is a downgrade to v2.37.48 for the moment as the OHR issues need more time.

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                Arju AmbinA M 2 Replies Last reply Reply Quote 11
                • Arju AmbinA Offline
                  Arju Ambin Silver Members @Egika
                  last edited by

                  @Egika thanks for confirming. Good call by Suunto on reverting. Hopefully it won’t take long until the devs get it figured out 😊

                  Suunto Race

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    MKPotts Bronze Member @Egika
                    last edited by

                    @Egika
                    Most of the discussion on here was about the OHR/sleep issue - which my watch had with 2.39.20 - but my bigger problem was the very high battery drain during activity (6-7%/hr). Some other users also reported this, though it seemed not as many as the ohr.

                    Do you know if Suunto are aware of this and working to fix it at the same time?

                    E EgikaE Brad_OlwinB 3 Replies Last reply Reply Quote 5
                    • E Offline
                      Elipsus Silver Members @MKPotts
                      last edited by

                      @MKPotts Yo, I also got the problem, i noticed that my backlight was always on despite telling it to turn off, I solved it by doing a hard-reset, takes around half an hour to do, and you loose a little bit of data, but that was worth it IMO

                      M 1 Reply Last reply Reply Quote 0
                      • EgikaE Offline
                        Egika Platinum Member @MKPotts
                        last edited by

                        @MKPotts I am no aware of any high battery drain during activity, sorry. And it would be quite unusual as well. Unless backlight is constantly on, as @Elipsus suggests.

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        M timecodeT 2 Replies Last reply Reply Quote 0
                        • M Offline
                          MKPotts Bronze Member @Elipsus
                          last edited by

                          @Elipsus
                          Thanks. I checked the backlight settings after the problem started and it was definitely off. I do most of my running in the dark, so would notice if it was switching on despite the settings.
                          Rolling back to 2.37.48 firmware has fixed the issue for me, back to usual battery burn in activity. But I won’t update to any later firmware releases until I know the battery drain issue is fixed.

                          1 Reply Last reply Reply Quote 2
                          • M Offline
                            MKPotts Bronze Member @Egika
                            last edited by

                            @Egika
                            Thanks for the reply Egika.

                            It definitely wasn’t caused by the backlight in my case - see my last post - and other people have reported the same battery drain in this thread (@jussim for example) after installing 2.39.20.

                            It would be really helpful if any other product testers on here could comment about Suunto’s awareness of this problem. I’ll contact support if necessary but in my case it’s clearly related to the firmware (no problem before the update or after rolling back).

                            1 Reply Last reply Reply Quote 4
                            • timecodeT Offline
                              timecode @Egika
                              last edited by

                              @Egika Maybe I misunderstood, but you are not aware of battery drain on your personal watch, or at all? Because there were quite a few users reporting poor battery life after the last two updates or so. I am at home ill and have to charge my S9PP every 5 days, without any activities.

                              Peter Pan 0P EgikaE 2 Replies Last reply Reply Quote 0
                              • enriqueescomsE Offline
                                enriqueescoms @timecode
                                last edited by

                                @timecode said in Software update 2.39.20 (2024 Q4):

                                Updated the S9PP and the new carousel menu is gone, so I am assuming it’s a rollback? Took quite a bit…

                                Thanks god. 🙌

                                Suunto 9 Peak Pro (all black version)

                                Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 2
                                • Łukasz SzmigielŁ Offline
                                  Łukasz Szmigiel @enriqueescoms
                                  last edited by

                                  @enriqueescoms don’t be so happy, it’s here to stay 😉

                                  S9PP 2.40.44

                                  enriqueescomsE 1 Reply Last reply Reply Quote 0
                                  • Peter Pan 0P Offline
                                    Peter Pan 0 @timecode
                                    last edited by

                                    @timecode

                                    +1 on the poor battery life. Basically with every update after stock version. (Don’t remember the number and didn’t look it up. Bought the watch 1 year ago if that help to find version number)
                                    On stock FW I was impressed by the battery life. After the updates not so much.
                                    The last update was the worst for sure on battery and OHR.

                                    1 Reply Last reply Reply Quote 3
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @MKPotts
                                      last edited by

                                      @MKPotts said in Software update 2.39.20 (2024 Q4):

                                      @Egika
                                      Most of the discussion on here was about the OHR/sleep issue - which my watch had with 2.39.20 - but my bigger problem was the very high battery drain during activity (6-7%/hr). Some other users also reported this, though it seemed not as many as the ohr.

                                      Do you know if Suunto are aware of this and working to fix it at the same time?

                                      I am not having this drain on my watch but will check carefully. What are your display settings?

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 0
                                      • enriqueescomsE Offline
                                        enriqueescoms @Łukasz Szmigiel
                                        last edited by

                                        @Łukasz-Szmigiel Yep, I’m afraid so 😖 😰

                                        Suunto 9 Peak Pro (all black version)

                                        1 Reply Last reply Reply Quote 1
                                        • EgikaE Offline
                                          Egika Platinum Member @timecode
                                          last edited by

                                          @timecode said in Software update 2.39.20 (2024 Q4):

                                          @Egika Maybe I misunderstood, but you are not aware of battery drain on your personal watch, or at all? Because there were quite a few users reporting poor battery life after the last two updates or so. I am at home ill and have to charge my S9PP every 5 days, without any activities.

                                          I am not aware of faster battery use both in my personal S9PP and also from other testers internal discussion.
                                          Most higher battery consumption after an update is as explained in Q1 here: https://forum.suunto.com/topic/9960/more-faq

                                          Higher consumption during activity has not been observed and the first thing to check would be if this persists after a soft reset.

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - TI Canary - Titanium Courtney

                                          1 Reply Last reply Reply Quote 0
                                          • T Online
                                            tmclr Bronze Member
                                            last edited by tmclr

                                            I backdated my 9PP to 2.37.48 a few weeks ago, and turned off automatic updates.

                                            Despite this (and checking that auto update is still OFF in the App), my watch automatically updated with 2.39.34 over night.

                                            Given the chaos caused by the 2.39.20 update, and the fact I disliked the new Carousel menu, I had decided NOT to update my watch with ANY further updates unless I can see a compelling reason to do so.
                                            It appears that this is not an option.

                                            Anyone from Suunto care to comment on this??

                                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 4
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy