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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • EgikaE Offline
      Egika Platinum Member
      last edited by

      2.39.34 is for S9PP only. Mainly to fix the OHR and sleep tracking issues.
      Technically it is a downgrade to v2.37.48 for the moment as the OHR issues need more time.

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      Arju AmbinA M 2 Replies Last reply Reply Quote 11
      • Arju AmbinA Offline
        Arju Ambin Silver Members @Egika
        last edited by

        @Egika thanks for confirming. Good call by Suunto on reverting. Hopefully it won’t take long until the devs get it figured out 😊

        Suunto Race

        1 Reply Last reply Reply Quote 1
        • M Offline
          MKPotts Bronze Member @Egika
          last edited by

          @Egika
          Most of the discussion on here was about the OHR/sleep issue - which my watch had with 2.39.20 - but my bigger problem was the very high battery drain during activity (6-7%/hr). Some other users also reported this, though it seemed not as many as the ohr.

          Do you know if Suunto are aware of this and working to fix it at the same time?

          E EgikaE Brad_OlwinB 3 Replies Last reply Reply Quote 5
          • E Offline
            Elipsus Silver Members @MKPotts
            last edited by

            @MKPotts Yo, I also got the problem, i noticed that my backlight was always on despite telling it to turn off, I solved it by doing a hard-reset, takes around half an hour to do, and you loose a little bit of data, but that was worth it IMO

            M 1 Reply Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @MKPotts
              last edited by

              @MKPotts I am no aware of any high battery drain during activity, sorry. And it would be quite unusual as well. Unless backlight is constantly on, as @Elipsus suggests.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              M timecodeT 2 Replies Last reply Reply Quote 0
              • M Offline
                MKPotts Bronze Member @Elipsus
                last edited by

                @Elipsus
                Thanks. I checked the backlight settings after the problem started and it was definitely off. I do most of my running in the dark, so would notice if it was switching on despite the settings.
                Rolling back to 2.37.48 firmware has fixed the issue for me, back to usual battery burn in activity. But I won’t update to any later firmware releases until I know the battery drain issue is fixed.

                1 Reply Last reply Reply Quote 2
                • M Offline
                  MKPotts Bronze Member @Egika
                  last edited by

                  @Egika
                  Thanks for the reply Egika.

                  It definitely wasn’t caused by the backlight in my case - see my last post - and other people have reported the same battery drain in this thread (@jussim for example) after installing 2.39.20.

                  It would be really helpful if any other product testers on here could comment about Suunto’s awareness of this problem. I’ll contact support if necessary but in my case it’s clearly related to the firmware (no problem before the update or after rolling back).

                  1 Reply Last reply Reply Quote 4
                  • timecodeT Offline
                    timecode @Egika
                    last edited by

                    @Egika Maybe I misunderstood, but you are not aware of battery drain on your personal watch, or at all? Because there were quite a few users reporting poor battery life after the last two updates or so. I am at home ill and have to charge my S9PP every 5 days, without any activities.

                    Peter Pan 0P EgikaE 2 Replies Last reply Reply Quote 0
                    • enriqueescomsE Online
                      enriqueescoms @timecode
                      last edited by

                      @timecode said in Software update 2.39.20 (2024 Q4):

                      Updated the S9PP and the new carousel menu is gone, so I am assuming it’s a rollback? Took quite a bit…

                      Thanks god. 🙌

                      Suunto 9 Peak Pro (all black version)

                      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 2
                      • Łukasz SzmigielŁ Online
                        Łukasz Szmigiel @enriqueescoms
                        last edited by

                        @enriqueescoms don’t be so happy, it’s here to stay 😉

                        S9PP 2.40.44

                        enriqueescomsE 1 Reply Last reply Reply Quote 0
                        • Peter Pan 0P Offline
                          Peter Pan 0 @timecode
                          last edited by

                          @timecode

                          +1 on the poor battery life. Basically with every update after stock version. (Don’t remember the number and didn’t look it up. Bought the watch 1 year ago if that help to find version number)
                          On stock FW I was impressed by the battery life. After the updates not so much.
                          The last update was the worst for sure on battery and OHR.

                          1 Reply Last reply Reply Quote 3
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @MKPotts
                            last edited by

                            @MKPotts said in Software update 2.39.20 (2024 Q4):

                            @Egika
                            Most of the discussion on here was about the OHR/sleep issue - which my watch had with 2.39.20 - but my bigger problem was the very high battery drain during activity (6-7%/hr). Some other users also reported this, though it seemed not as many as the ohr.

                            Do you know if Suunto are aware of this and working to fix it at the same time?

                            I am not having this drain on my watch but will check carefully. What are your display settings?

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            1 Reply Last reply Reply Quote 0
                            • enriqueescomsE Online
                              enriqueescoms @Łukasz Szmigiel
                              last edited by

                              @Łukasz-Szmigiel Yep, I’m afraid so 😖 😰

                              Suunto 9 Peak Pro (all black version)

                              1 Reply Last reply Reply Quote 1
                              • EgikaE Offline
                                Egika Platinum Member @timecode
                                last edited by

                                @timecode said in Software update 2.39.20 (2024 Q4):

                                @Egika Maybe I misunderstood, but you are not aware of battery drain on your personal watch, or at all? Because there were quite a few users reporting poor battery life after the last two updates or so. I am at home ill and have to charge my S9PP every 5 days, without any activities.

                                I am not aware of faster battery use both in my personal S9PP and also from other testers internal discussion.
                                Most higher battery consumption after an update is as explained in Q1 here: https://forum.suunto.com/topic/9960/more-faq

                                Higher consumption during activity has not been observed and the first thing to check would be if this persists after a soft reset.

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                1 Reply Last reply Reply Quote 0
                                • T Offline
                                  tmclr Bronze Member
                                  last edited by tmclr

                                  I backdated my 9PP to 2.37.48 a few weeks ago, and turned off automatic updates.

                                  Despite this (and checking that auto update is still OFF in the App), my watch automatically updated with 2.39.34 over night.

                                  Given the chaos caused by the 2.39.20 update, and the fact I disliked the new Carousel menu, I had decided NOT to update my watch with ANY further updates unless I can see a compelling reason to do so.
                                  It appears that this is not an option.

                                  Anyone from Suunto care to comment on this??

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 4
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @tmclr
                                    last edited by

                                    @tmclr that was a forced update which is basically the downgrade you made

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    T 1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      tmclr Bronze Member @Dimitrios Kanellopoulos
                                      last edited by tmclr

                                      @Dimitrios-Kanellopoulos

                                      Yes I appreciate that. However the s/w that the watch was on was acceptable to me, and I chose to disable updates.

                                      As such I don’t expect the watch to be updated.

                                      What other (unwanted) changes and bugs are going to be forced on me???

                                      GiPFELKiNDG Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                                      • GiPFELKiNDG Offline
                                        GiPFELKiND Silver Members @tmclr
                                        last edited by

                                        @tmclr thats really bad experience ☺️ i want choose for myself whatupdate

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @tmclr
                                          last edited by

                                          @tmclr You disabled the automatic updates from the app ? Then I need the app version please. If that is the case it should not happen

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          T PavlasP 3 Replies Last reply Reply Quote 0
                                          • T Offline
                                            tmclr Bronze Member @Dimitrios Kanellopoulos
                                            last edited by tmclr

                                            @Dimitrios-Kanellopoulos

                                            App version 2.40.2 (17627). Confirmed once again that the ‘enable automatic updates’ option is turned off in the watch settings in the App.

                                            Would it be helpful to send send logs from the App?

                                            1 Reply Last reply Reply Quote 0
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