Software update 2.39.20 (2024 Q4)

[SODIUM]

RACE FW 2.39.20
Heart rate Sensor stopped working while sleeping. Is there a fix?

[Tieutieu]

@SODIUM I don’t have any trouble with my SRs but a friend using the SR is also concerned. Some night sleep measurement is fine, and 1 out of 2 times a week it doesn’t work.

[Dario Lemos]

@SODIUM The only way to fix it is to install the previous version. Contact Suunto support, and they’ll share the instructions.

[GiPFELKiND]

@Dario-Lemos please let us know here

[Tami999]

@GiPFELKiND https://forum.suunto.com/topic/12218/because-fw-2-30-32-cause-ohr-fail-can-we-downgrade-fw-for-my-daily-training?_=1736868760238

[Danny poleg]

Has anyone encountered a problem with the map zooming on suunto race since the update…
What I mean is that when navigating I set it to one scale and within a few seconds it jumps to another scale.
@Dimitrios-Kanellopoulos
@isazi

[Mff73]

@GiPFELKiND said in Software update 2.39.20 (2024 Q4):

@Dario-Lemos please let us know here

You already knows them, and you already shared them to others.
Do you really need to put something else on the fire?

[Niclas Brundell]

Really hope the rolling interface gets rolled back. It’s so much less usable than before. And really ugly as well. It really highlights the less good parts of a MIP display on the vertical. Making it look far worse than it has to

[GiPFELKiND]

@Mff73 OMG seriously ? thank you @Tami999 for sharing the Link again! I have to search, too to find it again thank you very much

[stromdiddily]

@Danny-poleg said in Software update 2.39.20 (2024 Q4):

Has anyone encountered a problem with the map zooming on suunto race since the update…
What I mean is that when navigating I set it to one scale and within a few seconds it jumps to another scale.
@Dimitrios-Kanellopoulos
@isazi

I saw this but had the watch sandwiched between a long sleep shirt and a glove so was assuming my winter glove was moving the dial…haven’t seen the behavior since but will keep an eye on it

[Bastienhere]

For those with Sleep Tracking issues:

• In my personal usage, first thing as soon as I wake up, I go onto the Sleep widget (it will probably show wrong data) and wait a couple of second, after which it will update to show the “Good Morning” screen and the correct sleep data. Race S user here and doing this always gave me correct sleep data since I bought the watch.

[Danny poleg]

@stromdiddily I would appreciate an update, thank you very much.

[wakarimasen]

@Bastienhere said in Software update 2.39.20 (2024 Q4):

For those with Sleep Tracking issues:

• In my personal usage, first thing as soon as I wake up, I go onto the Sleep widget (it will probably show wrong data) and wait a couple of second, after which it will update to show the “Good Morning” screen and the correct sleep data. Race S user here and doing this always gave me correct sleep data since I bought the watch.

Either this or go to the activity screen, as if to start a run etc. This often has the same outcome of the ‘good morning’ message appearing.

[jsuarez]

Downgraded to previous FW and now sleep tracking works again. Definitely a bug in the new FW. Suunto Race here.

[isazi]

@jsuarez an update is coming

[Łukasz Szmigiel]

Any interaction with the watch will trigger the good morning screen and update the sleep data. Usually what’s enough is pressing the middle button. Sometimes it pops out instantly, sometimes after a few moments.

[Knigge]

@pavel-samokha And what about the Suunto 9 Peak (non-Pro version)? Has support for this model been completely discontinued? The last update for the 9 Peak was released several years ago!
I would really appreciate it if “older” models continued to receive support and updates.
Suunto watches are very expensive, so ongoing support should actually go without saying.

Wishing you a great day!

[borgelkranz]

@isazi thx for the info.

[thanasis]

@Knigge said in Software update 2.39.20 (2024 Q4):

@pavel-samokha And what about the Suunto 9 Peak (non-Pro version)? Has support for this model been completely discontinued? The last update for the 9 Peak was released several years ago!
I would really appreciate it if “older” models continued to receive support and updates.
Suunto watches are very expensive, so ongoing support should actually go without saying.

Wishing you a great day!

it’s not supported together with the 9Baro as we have all here observed.

[Knigge]

@thanasis So far, so clear — I (unfortunately) also saw that the S9P is not included in the update. But will there be an update for the S9P in the near future, or has support been completely discontinued? (Which would be a reason for me to avoid purchasing Suunto products in the future if support doesn’t even last five years. If I am correctly informed, the S9P was released in 2021.)