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    Suunto Heart Rate Belt - Heart Rate too high

    Scheduled Pinned Locked Moved Accessories and other products
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    • Pasi80P Offline
      Pasi80
      last edited by

      Hi.

      Anybody still have problem with Suunto heart rate belt/strap?

      I have Suunto Vertical and heart rate belt. Problems with heart rate monitoring (show totally wrong heart rate) start 2024 summer and finally Suunto changed both devices (vertical/belt).

      4 months new watch/belt work correctly, but after that the same problems start again.

      The problem have not gone away so next week I will send both (vertical/belt) to maintenance (warranty).

      SuperFlo75S 1 Reply Last reply Reply Quote 0
      • SuperFlo75S Offline
        SuperFlo75 Silver Members Bronze Member @Pasi80
        last edited by

        @Pasi80 actually I have no problems with SV and belt… but I bought a new one after the problems I had when I opened this thread

        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
        Suunto Wing
        Suunto 9 Peak Pro Titanium (owns my wife now)
        Suunto Spartan Ultra
        SA iOS 2.43.0 (18473)
        Instagram @superflo75

        Pasi80P 1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @SuperFlo75
          last edited by Brad_Olwin

          @Pasi80 does the belt have the grey color between connectors or black? The older belts (black around sensor connector) are not as robust and the connection degrades. A second issue if wearing a tech shirt and you don’t sweat enough static can build and affect reading HR. I always wet the belt under running water not just my skin. That keeps the belt wet enough until I sweat so static does not build. Even the new belts only last I to 1.5 years for me.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          Pasi80P SuperFlo75S 2 Replies Last reply Reply Quote 1
          • Pasi80P Offline
            Pasi80 @SuperFlo75
            last edited by

            @SuperFlo75 okay… So after you bought a new one you haven’t got any problems (if I understand right)

            SuperFlo75S 1 Reply Last reply Reply Quote 0
            • Pasi80P Offline
              Pasi80 @Brad_Olwin
              last edited by

              @Brad_Olwin Can you send a picture so I can be sure what “area” you mean (gray or black)? I can check it later when I get back home.

              Also I always wet (enought 😉) my heart rate belt before exercise. My Garmin Fenix 5 and Garmin heart rate belt working with no problems.

              I have weared both SV + belt & Garmin Fenix 5 + belt -> Garmin gave correct pulse but Suunto is not…

              SuperFlo75S 1 Reply Last reply Reply Quote 0
              • SuperFlo75S Offline
                SuperFlo75 Silver Members Bronze Member @Brad_Olwin
                last edited by SuperFlo75

                @Brad_Olwin The new belt is the grey one, and the old was the black one. But the old belt was about 3 years old… I always make the belt wet before using it, and I wash it with clear water after using… but now, with the new one, everything is good

                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                Suunto Wing
                Suunto 9 Peak Pro Titanium (owns my wife now)
                Suunto Spartan Ultra
                SA iOS 2.43.0 (18473)
                Instagram @superflo75

                Pasi80P 1 Reply Last reply Reply Quote 2
                • SuperFlo75S Offline
                  SuperFlo75 Silver Members Bronze Member @Pasi80
                  last edited by

                  @Pasi80 yes, that‘s right

                  Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                  Suunto Wing
                  Suunto 9 Peak Pro Titanium (owns my wife now)
                  Suunto Spartan Ultra
                  SA iOS 2.43.0 (18473)
                  Instagram @superflo75

                  1 Reply Last reply Reply Quote 1
                  • SuperFlo75S Offline
                    SuperFlo75 Silver Members Bronze Member @Pasi80
                    last edited by

                    @Pasi80 I think he means this area…
                    IMG_5065.jpeg

                    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                    Suunto Wing
                    Suunto 9 Peak Pro Titanium (owns my wife now)
                    Suunto Spartan Ultra
                    SA iOS 2.43.0 (18473)
                    Instagram @superflo75

                    Pasi80P 1 Reply Last reply Reply Quote 2
                    • F Offline
                      flyinono @alebalbis
                      last edited by

                      @alebalbis same for me, exactly the same problem withe the HR spike at the beginninng. I have the belt with the grey area which seems to be the latest.

                      1 Reply Last reply Reply Quote 0
                      • Pasi80P Offline
                        Pasi80 @SuperFlo75
                        last edited by

                        @SuperFlo75 SykevyönAnturiosanVäri.jpg

                        It seems to be black… So it is old series. Need to take contact to Suunto suport. Thanks

                        SuperFlo75S 1 Reply Last reply Reply Quote 0
                        • Pasi80P Offline
                          Pasi80 @SuperFlo75
                          last edited by

                          @SuperFlo75 SykevyönAnturiosanVäri.jpg

                          Thank you. Mine seems to be black. I will take contact to Suunto suport

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            fedequei
                            last edited by

                            Hello everyone, I also have a Suunto heart rate belt with a black contact area (old version), and sometimes I experience the same issues with very high heart rate readings at the beginning, or it takes a long time before it starts providing any results. I always moisten the belt before exercising. Do you know if the grey version resolves these issues, or if it works better than the black one? Will they replace it through customer service, or do I need to purchase a new one directly? Thank you very much.

                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @fedequei
                              last edited by

                              @fedequei @Pasi80 I do not know whether Suunto will replace old belts. However, the new one lasts for 1y to 1.5y for me with ~750h of exercise/year mostly with the belt. The belt will not last forever, the sensor is good for a long time as I am still using the sensor I bought with the Ambit. The newer belt is more robust, I used to buy belts about every 6 months.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              SuperFlo75S 1 Reply Last reply Reply Quote 1
                              • SuperFlo75S Offline
                                SuperFlo75 Silver Members Bronze Member @Pasi80
                                last edited by

                                @Pasi80 How old is your belt? I got my belt with the Spartan watch… I think it was too old to expect something when contacting the service 😂

                                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                Suunto Wing
                                Suunto 9 Peak Pro Titanium (owns my wife now)
                                Suunto Spartan Ultra
                                SA iOS 2.43.0 (18473)
                                Instagram @superflo75

                                Pasi80P 1 Reply Last reply Reply Quote 0
                                • SuperFlo75S Offline
                                  SuperFlo75 Silver Members Bronze Member @Brad_Olwin
                                  last edited by

                                  @Brad_Olwin I was not sure if my problems where caused by belt or by sensor… I bought a complete new set of both… but for less than in the Suunto shop…

                                  Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                  Suunto Wing
                                  Suunto 9 Peak Pro Titanium (owns my wife now)
                                  Suunto Spartan Ultra
                                  SA iOS 2.43.0 (18473)
                                  Instagram @superflo75

                                  1 Reply Last reply Reply Quote 1
                                  • Pasi80P Offline
                                    Pasi80 @SuperFlo75
                                    last edited by

                                    @SuperFlo75 I bought both Suunto Vertical & Smart heart rate belt 5/2023. First problems came 6/2024 and after several maintenance “visit” the problem continue so they send me new product (both Suunto Vertical & Smart heart rate bealt).

                                    I get my new warranty products about 8/2024 and the same problems start 12/2024 (4 monts after usage). 1/2025 the problem start to be every day when I went out to sport. And now I am going to send the products back to Suunto maintenance.

                                    So frustrating 🤥🤕

                                    Luckily I still have my old Garmin Fenix 5x & garmin heart rate belt so I can use these while the Suunto maintenance.

                                    SuperFlo75S 1 Reply Last reply Reply Quote 0
                                    • SuperFlo75S Offline
                                      SuperFlo75 Silver Members Bronze Member @Pasi80
                                      last edited by

                                      @Pasi80 Sorry to read this… I think this should not happen! For me, my new belt is working fine now.

                                      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                      Suunto Wing
                                      Suunto 9 Peak Pro Titanium (owns my wife now)
                                      Suunto Spartan Ultra
                                      SA iOS 2.43.0 (18473)
                                      Instagram @superflo75

                                      1 Reply Last reply Reply Quote 0
                                      • flo7zF Offline
                                        flo7z Silver Members
                                        last edited by

                                        I have the same issue with my new HR Suunto belt and my S9PP.
                                        I had the same with the Ambit 3 and my old belt, this was much worst though.
                                        I always thought it was linked to dry skin and not enough sweat.
                                        Strangely this does not happen when I ride my bike, only when running.

                                        Florian Z.
                                        Suunto 9 Peak Pro
                                        Suunto Wings
                                        Suunto D4
                                        Suunto Ambit 3 Peak

                                        1 Reply Last reply Reply Quote 0
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