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    Suunto Heart Rate Belt - Heart Rate too high

    Scheduled Pinned Locked Moved Accessories and other products
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    • Pasi80P Offline
      Pasi80 @Brad_Olwin
      last edited by

      @Brad_Olwin Can you send a picture so I can be sure what “area” you mean (gray or black)? I can check it later when I get back home.

      Also I always wet (enought 😉) my heart rate belt before exercise. My Garmin Fenix 5 and Garmin heart rate belt working with no problems.

      I have weared both SV + belt & Garmin Fenix 5 + belt -> Garmin gave correct pulse but Suunto is not…

      SuperFlo75S 1 Reply Last reply Reply Quote 0
      • SuperFlo75S Offline
        SuperFlo75 Silver Members Bronze Member @Brad_Olwin
        last edited by SuperFlo75

        @Brad_Olwin The new belt is the grey one, and the old was the black one. But the old belt was about 3 years old… I always make the belt wet before using it, and I wash it with clear water after using… but now, with the new one, everything is good

        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
        Suunto Wing
        Suunto 9 Peak Pro Titanium (owns my wife now)
        Suunto Spartan Ultra
        SA iOS 2.43.0 (18473)
        Instagram @superflo75

        Pasi80P 1 Reply Last reply Reply Quote 2
        • SuperFlo75S Offline
          SuperFlo75 Silver Members Bronze Member @Pasi80
          last edited by

          @Pasi80 yes, that‘s right

          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
          Suunto Wing
          Suunto 9 Peak Pro Titanium (owns my wife now)
          Suunto Spartan Ultra
          SA iOS 2.43.0 (18473)
          Instagram @superflo75

          1 Reply Last reply Reply Quote 1
          • SuperFlo75S Offline
            SuperFlo75 Silver Members Bronze Member @Pasi80
            last edited by

            @Pasi80 I think he means this area…
            IMG_5065.jpeg

            Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
            Suunto Wing
            Suunto 9 Peak Pro Titanium (owns my wife now)
            Suunto Spartan Ultra
            SA iOS 2.43.0 (18473)
            Instagram @superflo75

            Pasi80P 1 Reply Last reply Reply Quote 2
            • F Offline
              flyinono @alebalbis
              last edited by

              @alebalbis same for me, exactly the same problem withe the HR spike at the beginninng. I have the belt with the grey area which seems to be the latest.

              1 Reply Last reply Reply Quote 0
              • Pasi80P Offline
                Pasi80 @SuperFlo75
                last edited by

                @SuperFlo75 SykevyönAnturiosanVäri.jpg

                It seems to be black… So it is old series. Need to take contact to Suunto suport. Thanks

                SuperFlo75S 1 Reply Last reply Reply Quote 0
                • Pasi80P Offline
                  Pasi80 @SuperFlo75
                  last edited by

                  @SuperFlo75 SykevyönAnturiosanVäri.jpg

                  Thank you. Mine seems to be black. I will take contact to Suunto suport

                  1 Reply Last reply Reply Quote 0
                  • F Offline
                    fedequei
                    last edited by

                    Hello everyone, I also have a Suunto heart rate belt with a black contact area (old version), and sometimes I experience the same issues with very high heart rate readings at the beginning, or it takes a long time before it starts providing any results. I always moisten the belt before exercising. Do you know if the grey version resolves these issues, or if it works better than the black one? Will they replace it through customer service, or do I need to purchase a new one directly? Thank you very much.

                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @fedequei
                      last edited by

                      @fedequei @Pasi80 I do not know whether Suunto will replace old belts. However, the new one lasts for 1y to 1.5y for me with ~750h of exercise/year mostly with the belt. The belt will not last forever, the sensor is good for a long time as I am still using the sensor I bought with the Ambit. The newer belt is more robust, I used to buy belts about every 6 months.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      SuperFlo75S 1 Reply Last reply Reply Quote 1
                      • SuperFlo75S Offline
                        SuperFlo75 Silver Members Bronze Member @Pasi80
                        last edited by

                        @Pasi80 How old is your belt? I got my belt with the Spartan watch… I think it was too old to expect something when contacting the service 😂

                        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                        Suunto Wing
                        Suunto 9 Peak Pro Titanium (owns my wife now)
                        Suunto Spartan Ultra
                        SA iOS 2.43.0 (18473)
                        Instagram @superflo75

                        Pasi80P 1 Reply Last reply Reply Quote 0
                        • SuperFlo75S Offline
                          SuperFlo75 Silver Members Bronze Member @Brad_Olwin
                          last edited by

                          @Brad_Olwin I was not sure if my problems where caused by belt or by sensor… I bought a complete new set of both… but for less than in the Suunto shop…

                          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                          Suunto Wing
                          Suunto 9 Peak Pro Titanium (owns my wife now)
                          Suunto Spartan Ultra
                          SA iOS 2.43.0 (18473)
                          Instagram @superflo75

                          1 Reply Last reply Reply Quote 1
                          • Pasi80P Offline
                            Pasi80 @SuperFlo75
                            last edited by

                            @SuperFlo75 I bought both Suunto Vertical & Smart heart rate belt 5/2023. First problems came 6/2024 and after several maintenance “visit” the problem continue so they send me new product (both Suunto Vertical & Smart heart rate bealt).

                            I get my new warranty products about 8/2024 and the same problems start 12/2024 (4 monts after usage). 1/2025 the problem start to be every day when I went out to sport. And now I am going to send the products back to Suunto maintenance.

                            So frustrating 🤥🤕

                            Luckily I still have my old Garmin Fenix 5x & garmin heart rate belt so I can use these while the Suunto maintenance.

                            SuperFlo75S 1 Reply Last reply Reply Quote 0
                            • SuperFlo75S Offline
                              SuperFlo75 Silver Members Bronze Member @Pasi80
                              last edited by

                              @Pasi80 Sorry to read this… I think this should not happen! For me, my new belt is working fine now.

                              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                              Suunto Wing
                              Suunto 9 Peak Pro Titanium (owns my wife now)
                              Suunto Spartan Ultra
                              SA iOS 2.43.0 (18473)
                              Instagram @superflo75

                              1 Reply Last reply Reply Quote 0
                              • flo7zF Offline
                                flo7z Silver Members
                                last edited by

                                I have the same issue with my new HR Suunto belt and my S9PP.
                                I had the same with the Ambit 3 and my old belt, this was much worst though.
                                I always thought it was linked to dry skin and not enough sweat.
                                Strangely this does not happen when I ride my bike, only when running.

                                Florian Z.
                                Suunto 9 Peak Pro
                                Suunto Wings
                                Suunto D4
                                Suunto Ambit 3 Peak

                                1 Reply Last reply Reply Quote 0
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