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Suunto Heart Rate Belt - Heart Rate too high

Scheduled Pinned Locked Moved Accessories and other products
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  • F Offline
    flyinono @alebalbis
    last edited by 20 Jan 2025, 08:38

    @alebalbis same for me, exactly the same problem withe the HR spike at the beginninng. I have the belt with the grey area which seems to be the latest.

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    • P Offline
      Pasi80 @SuperFlo75
      last edited by 20 Jan 2025, 09:33

      @SuperFlo75 SykevyönAnturiosanVäri.jpg

      It seems to be black… So it is old series. Need to take contact to Suunto suport. Thanks

      S 1 Reply Last reply 20 Jan 2025, 21:07 Reply Quote 0
      • P Offline
        Pasi80 @SuperFlo75
        last edited by 20 Jan 2025, 10:21

        @SuperFlo75 SykevyönAnturiosanVäri.jpg

        Thank you. Mine seems to be black. I will take contact to Suunto suport

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        • F Offline
          fedequei
          last edited by 20 Jan 2025, 15:19

          Hello everyone, I also have a Suunto heart rate belt with a black contact area (old version), and sometimes I experience the same issues with very high heart rate readings at the beginning, or it takes a long time before it starts providing any results. I always moisten the belt before exercising. Do you know if the grey version resolves these issues, or if it works better than the black one? Will they replace it through customer service, or do I need to purchase a new one directly? Thank you very much.

          B 1 Reply Last reply 20 Jan 2025, 17:59 Reply Quote 0
          • B Offline
            Brad_Olwin Moderator @fedequei
            last edited by 20 Jan 2025, 17:59

            @fedequei @Pasi80 I do not know whether Suunto will replace old belts. However, the new one lasts for 1y to 1.5y for me with ~750h of exercise/year mostly with the belt. The belt will not last forever, the sensor is good for a long time as I am still using the sensor I bought with the Ambit. The newer belt is more robust, I used to buy belts about every 6 months.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            S 1 Reply Last reply 20 Jan 2025, 21:12 Reply Quote 1
            • S Online
              SuperFlo75 Silver Members Bronze Member @Pasi80
              last edited by 20 Jan 2025, 21:07

              @Pasi80 How old is your belt? I got my belt with the Spartan watch… I think it was too old to expect something when contacting the service 😂

              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
              Suunto Wing
              Suunto 9 Peak Pro Titanium (owns my wife now)
              Suunto Spartan Ultra
              SA iOS 2.43.0 (18473)
              Instagram @superflo75

              P 1 Reply Last reply 26 Jan 2025, 12:05 Reply Quote 0
              • S Online
                SuperFlo75 Silver Members Bronze Member @Brad_Olwin
                last edited by 20 Jan 2025, 21:12

                @Brad_Olwin I was not sure if my problems where caused by belt or by sensor… I bought a complete new set of both… but for less than in the Suunto shop…

                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                Suunto Wing
                Suunto 9 Peak Pro Titanium (owns my wife now)
                Suunto Spartan Ultra
                SA iOS 2.43.0 (18473)
                Instagram @superflo75

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                • P Offline
                  Pasi80 @SuperFlo75
                  last edited by 26 Jan 2025, 12:05

                  @SuperFlo75 I bought both Suunto Vertical & Smart heart rate belt 5/2023. First problems came 6/2024 and after several maintenance “visit” the problem continue so they send me new product (both Suunto Vertical & Smart heart rate bealt).

                  I get my new warranty products about 8/2024 and the same problems start 12/2024 (4 monts after usage). 1/2025 the problem start to be every day when I went out to sport. And now I am going to send the products back to Suunto maintenance.

                  So frustrating 🤥🤕

                  Luckily I still have my old Garmin Fenix 5x & garmin heart rate belt so I can use these while the Suunto maintenance.

                  S 1 Reply Last reply 27 Jan 2025, 08:10 Reply Quote 0
                  • S Online
                    SuperFlo75 Silver Members Bronze Member @Pasi80
                    last edited by 27 Jan 2025, 08:10

                    @Pasi80 Sorry to read this… I think this should not happen! For me, my new belt is working fine now.

                    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                    Suunto Wing
                    Suunto 9 Peak Pro Titanium (owns my wife now)
                    Suunto Spartan Ultra
                    SA iOS 2.43.0 (18473)
                    Instagram @superflo75

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                    • F Offline
                      flo7z Silver Members
                      last edited by 27 Jan 2025, 19:41

                      I have the same issue with my new HR Suunto belt and my S9PP.
                      I had the same with the Ambit 3 and my old belt, this was much worst though.
                      I always thought it was linked to dry skin and not enough sweat.
                      Strangely this does not happen when I ride my bike, only when running.

                      Florian Z.
                      Suunto 9 Peak Pro
                      Suunto Wings
                      Suunto D4
                      Suunto Ambit 3 Peak

                      1 Reply Last reply Reply Quote 0
                      • I isazi moved this topic from Suunto Vertical on 31 Jan 2025, 11:08
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