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Software update 2.39.20 (2024 Q4)

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  • J Offline
    jsuarez Bronze Member @bbartlomiej
    last edited by 27 Jan 2025, 09:27

    @bbartlomiej Did it stop after having charged the battery? In my case HR and sleep tracking stopped after first charge with the new FW.

    1 Reply Last reply Reply Quote 0
    • S Offline
      SergioB @bbartlomiej
      last edited by 27 Jan 2025, 09:52

      @bbartlomiej FW 2.39.20 (latest one for Vertical) introduced the HR and sleep tracking bugs that you see discussed in many recent threads. Currently, the problem is “solved” only for 9PP (the most affected by this problem) with a downgrade to a previous FW. A fix for all watches should hopefully be released this month according to statements reported in this forum.

      Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

      Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

      1 Reply Last reply Reply Quote 3
      • K Offline
        kriskus Bronze Member
        last edited by 28 Jan 2025, 10:06

        Does the red dot in SuuntoApp next to the firmware version mean anything or is it there just like that? When I click, it says that the firmware is anyway up to date.
        Screenshot_20250128_105951_com.stt.android.suunto_edit_18423417384687.jpg

        S 1 Reply Last reply 28 Jan 2025, 10:11 Reply Quote 1
        • S Online
          SamuelP Bronze Member @kriskus
          last edited by 28 Jan 2025, 10:11

          @kriskus interesting. I have never seen that dot before. It has appeared for me also. 🤔

          1 Reply Last reply Reply Quote 2
          • S Offline
            SuperFlo75 Silver Members Bronze Member
            last edited by 28 Jan 2025, 10:19

            I would like to report a new crazy behavior of my SV which I see since the last update. As for me the battery drain issue is not solved yet, I had to charge my SV today after only 17days… when I put the watch to the charger, the charging screen appeared on the watch display, but there was no change of the charging level for about 5 minutes… normally I could see the first increase of the charging level after max. 1 minutes! After a soft reset, everything was normal, and the watch is charging as expected. I recognized this behavior some weeks before, I think I charged 2 times since the last software update… and as it seems to happen every time I charge, I now report it here. I never recognized that this behavior was reported here…

            Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
            Suunto Wing
            Suunto 9 Peak Pro Titanium (owns my wife now)
            Suunto Spartan Ultra
            SA iOS 2.43.0 (18473)
            Instagram @superflo75

            Z 1 Reply Last reply 28 Jan 2025, 10:26 Reply Quote 0
            • Z Offline
              Zdeněk Hruška Bronze Member @SuperFlo75
              last edited by 28 Jan 2025, 10:26

              @SuperFlo75 I can confirm I have had this behaviour as well. But not every time. It seems to me it happened when I was charging with lower remaining battery (under 30%) but I am not sure about that.

              C S 2 Replies Last reply 28 Jan 2025, 10:40 Reply Quote 0
              • C Offline
                cosme.costa @Zdeněk Hruška
                last edited by 28 Jan 2025, 10:40

                @Zdeněk-Hruška @SuperFlo75 I’ve seen this behaviour with previous firmwares too, mainly if I was downloading maps.
                I charged mine 2 days ago without issues, battery level was 17%.

                In my case battery drain has been solved, 29days with 4/5 hours of GPS per week, 1 per week without GPS and around 6/7 hours of maps in total. Backlight, 24/7, sleep and notifications off. No sun either, so no solar charge.

                Since I have the watch this has been the best battery consumption that I ever have had.

                1 Reply Last reply Reply Quote 0
                • S Offline
                  SuperFlo75 Silver Members Bronze Member @Zdeněk Hruška
                  last edited by 28 Jan 2025, 10:41

                  @Zdeněk-Hruška I recognized this behavior the last 3 times I wanted to charge… not before. I always charge from a level of about 5-10%… so I can’t give a statement if the behavior is different when charging from a higher level

                  Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                  Suunto Wing
                  Suunto 9 Peak Pro Titanium (owns my wife now)
                  Suunto Spartan Ultra
                  SA iOS 2.43.0 (18473)
                  Instagram @superflo75

                  S 1 Reply Last reply 28 Jan 2025, 15:35 Reply Quote 0
                  • S Offline
                    Sportsfreund Bronze Member @SuperFlo75
                    last edited by 28 Jan 2025, 15:35

                    @SuperFlo75 I always charge below 30%, otherwise the alarm clock no longer works.

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      jjorgemoura
                      last edited by jjorgemoura 28 Jan 2025, 23:28

                      Having some issues with my SV recently. No apparent reason. Last update was in December (2.39.20).

                      Last Friday, did a Treadmill session. Watch totally failed to track that. Usually there are some differences between the watch and the treadmill (maybe 1Km difference in a 10Km run).
                      However, this time, watch was tracking 30min/Km pace, when I was running around 6:30m/Km. Mega fail.

                      The next day, Saturday, for first time, HR stoped working. It seems the issue is not only affecting the S9PP.
                      This required a soft reset to have HR working again.

                      Two days after, yesterday, another treadmill run and another 30min/Km session. I stoped the session and started a new one, hoping that might solve it but nothing, continue tracking my session at around 30min/Km.
                      At the end, I manually adjusted the distance. However, that doesn’t have an impact on TSS.
                      Thus, one of those sessions is now a 6.05Km distance and 40 min long, with 477Kcal, 7585 steps and 2 TSSr!!!

                      Can’t see why this has started happening now, again, no recent watch updates.
                      Maybe next time I would take my old S9B as a backup and comparison!

                      Suunto 9 Baro Titanium
                      Suunto Vertical Titanium Solar Forest

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        Maryn Silver Members
                        last edited by Maryn 31 Jan 2025, 12:51

                        Suunto Race SW 2.39.20

                        Black screen in preset training mode(training downloaded from TP)

                        From the suunto app, ZoneSense was additionally enabled. During the run, the screen remained black. Training step messages appeared normally while the training screen itself remained black.

                        Image (1).png
                        Image (4).jpg Image (6).jpg

                        Anyone had a similar experience?
                        It was the first time something like this happened to me. I tried to start this training several times and each time the screen went black.

                        Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                        G B 2 Replies Last reply 31 Jan 2025, 16:50 Reply Quote 1
                        • G Offline
                          GiPFELKiND Silver Members @Maryn
                          last edited by 31 Jan 2025, 16:50

                          @Maryn holy shit 😱

                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                          1 Reply Last reply Reply Quote 0
                          • B Offline
                            Brad_Olwin Moderator @Maryn
                            last edited by 31 Jan 2025, 17:00

                            @Maryn I use TP as well and have never seen this, perhaps the exercise was not transferred from TP appropriately. I would restart the app on the phone and if that doesn’t fix soft reboot the watch. I use ZS with most of my runs.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            S 1 Reply Last reply 31 Jan 2025, 21:54 Reply Quote 0
                            • S Offline
                              Sportsfreund Bronze Member @Brad_Olwin
                              last edited by 31 Jan 2025, 21:54

                              @Brad_Olwin Are you using zone sense while running or after workout ?

                              While running zone sense on my vertical is not live working. It takes serveral minutes sometimes longer that real data is showing.

                              Hope that Update 3.xxx bring more power to this.

                              1 Reply Last reply Reply Quote 0
                              • V Offline
                                VoiGAS Silver Members
                                last edited by 1 Feb 2025, 12:17

                                Any news about the new version / hotfix? January has passed…


                                Race S
                                Ambit3 Vertical

                                M 1 Reply Last reply 1 Feb 2025, 12:54 Reply Quote 3
                                • M Offline
                                  Mff73 @VoiGAS
                                  last edited by 1 Feb 2025, 12:54

                                  @VoiGAS
                                  https://forum.suunto.com/post/161562

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  V 1 Reply Last reply 1 Feb 2025, 13:02 Reply Quote 0
                                  • V Offline
                                    VoiGAS Silver Members @Mff73
                                    last edited by 1 Feb 2025, 13:02

                                    @Mff73 Thank you! So if I understood the other posts right there is no timeframe to expect a fix 😞


                                    Race S
                                    Ambit3 Vertical

                                    G 1 Reply Last reply 1 Feb 2025, 14:00 Reply Quote 1
                                    • G Offline
                                      GiPFELKiND Silver Members @VoiGAS
                                      last edited by 1 Feb 2025, 14:00

                                      @VoiGAS seems so, thats the Suunto reality

                                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                      1 Reply Last reply Reply Quote 2
                                      • P Offline
                                        Pavlas
                                        last edited by 1 Feb 2025, 14:30

                                        Hi, I found a bug. If someone hasn’t already mentioned it.
                                        If I have the buttons locked during activity, the auto pause is not displayed.

                                        🔺Vertical All Black

                                        ex:
                                        Ambit2 Black
                                        Ambit3 Peak Sapphire
                                        Spartan Ultra Stealth Titanium
                                        S9B All Black
                                        Ocean All Black (for testing only)
                                        >>> YouTube Channel <<<

                                        1 Reply Last reply Reply Quote 0
                                        • K Offline
                                          Kaiphi
                                          last edited by 3 Feb 2025, 17:28

                                          Hello everyone,
                                          I had already seen a post but unfortunately did not find it again. In the Suunto app I have a red dot that stands for a new update. But I don’t see a new one. Does anyone else have this or is there even someone with a new update? 🤞😅

                                          Suunto 9 Peak Pro
                                          Suunto Vertical Titanium Solar

                                          M S 2 Replies Last reply 3 Feb 2025, 18:02 Reply Quote 0
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