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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • K Offline
      Kaiphi @Arju Ambin
      last edited by

      @Arju-Ambin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

      @Kaiphi said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

      @Arju-Ambin Where can I find the FAQ on the topic of updates?

      It is said that the cycle of battery discharge should be made. Does it matter if the battery is drained from 100% or 30%? Then it would be easier to do the update with a low battery level

      The only reference I have is from this thread, the first question asked there: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

      Haven’t searched further in case there is any.

      I tried again, as it says in the FAQ and tested it until today. Unfortunately without success. I still lose 2-4% a day without gps but with sleep monitoring. Sport with gps I have 10-20% more consumption. Will use the old version until the next update

      Suunto 9 Peak Pro
      Suunto Vertical Titanium Solar

      1 Reply Last reply Reply Quote 0
      • Jordi CJ Offline
        Jordi C
        last edited by Jordi C

        My sleep tracking has failed for the first time since the last update. The HR sensor is active, but no data has been recorded tonight.

        D 1 Reply Last reply Reply Quote 2
        • D Offline
          dulko79 @Jordi C
          last edited by

          @Jordi-C same happened to me today. HR measured, but no sleep tracking and resources chart empty.

          App: beta
          Phone: Iphone
          iOS

          Jordi CJ 1 Reply Last reply Reply Quote 1
          • B Offline
            Benjamin 0
            last edited by

            On my side, HR tracking ok but for the second time the HR fail few seconds after starting the activity. Then no measure whereas the green light is still operational. Soft reset required to solve the issue, without the issue remains for next activity.
            Very annoying…

            1 Reply Last reply Reply Quote 0
            • Jordi CJ Offline
              Jordi C @dulko79
              last edited by

              @dulko79 exactly the same behaviour as me.

              1 Reply Last reply Reply Quote 0
              • Felix FelicisF Offline
                Felix Felicis
                last edited by

                @pavel-samokha
                Any news when the update will arrive to the 9pp?

                Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                • Łukasz SzmigielŁ Offline
                  Łukasz Szmigiel @Felix Felicis
                  last edited by

                  @Felix-Felicis hearing about last fix not fixing HR problems or introducing them to people who previously didn’t experience it - I’m not sure that I want the fix 😉

                  S9PP 2.40.38

                  1 Reply Last reply Reply Quote 8
                  • Александр ДаниленкоА Offline
                    Александр Даниленко @pavel.samokha
                    last edited by Александр Даниленко

                    @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                    Staged update starting on February 10th 2025 for Race S, Race and Vertical

                    This update brings improvements and bug fixes.
                    Improvements and bug fixes:

                    • Pool swim distance accuracy improved
                    • Daily HR and sleep tracking problems fixed
                    • Stability improvements and bug fixes
                    • One WiFi connection problem fixed

                    Not yet for Suunto 9 Peak Pro, still being tested

                    I found one more problem with a new firmware.

                    If I create structured workout, the watch doesn’t count how much distance left and therefore cannot show me next steps, if it is distance based workout.

                    For example, if according to training program I have to swim 100m and I do that, at the end the watch still show me, that 100m left.

                    To demonstrate this I recorded this short video:
                    https://youtube.com/shorts/El_WJFhMOmY?si=Kk6KUz9FO3GZI5bO

                    Here just as example I created workout with 100m distance. I “swam” 25m (imitation). The watch should show me that 75m left, but they still show me that 100m left.

                    During actual swimming training today I had the same problem.

                    On previous firmwares it worked correctly.

                    Suunto Race S

                    B 1 Reply Last reply Reply Quote 0
                    • B Offline
                      borgelkranz Bronze Member @Александр Даниленко
                      last edited by

                      Today sleep tracking failed. Was the first time since this update. Don’t know if it is the same bug or a different one.

                      1 Reply Last reply Reply Quote 0
                      • Jordi CJ Offline
                        Jordi C
                        last edited by

                        My sleep tracking has failed for the second time in a 3 days period.

                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          dulko79 @Jordi C
                          last edited by

                          @Jordi-C my race s tracked sleep just fine after the fail the other day. After the fail I did soft reset. Did you do soft reset?

                          App: beta
                          Phone: Iphone
                          iOS

                          Jordi CJ 1 Reply Last reply Reply Quote 0
                          • Jordi CJ Offline
                            Jordi C @dulko79
                            last edited by

                            @dulko79 Yes, yesterday I did a soft reset.

                            This morning my sleep tracking was detected as a nap, followed by a short period of sleep, I have to say that the battery was very low, around 6%, when I woke up, I don’t know if that had anything to do with it.

                            I charged the watch to 100% and went for a walk, after the first kilometer I realised that my watch was not detecting my HR.
                            I had to stop the activity and do another soft reset to make everything work properly.

                            The truth is that the last 2 updates are being quite messed up.

                            thanasisT 1 Reply Last reply Reply Quote 3
                            • thanasisT Offline
                              thanasis Bronze Member @Jordi C
                              last edited by

                              @Jordi-C said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                              @dulko79 Yes, yesterday I did a soft reset.

                              This morning my sleep tracking was detected as a nap, followed by a short period of sleep, I have to say that the battery was very low, around 6%, when I woke up, I don’t know if that had anything to do with it.

                              I charged the watch to 100% and went for a walk, after the first kilometer I realised that my watch was not detecting my HR.
                              I had to stop the activity and do another soft reset to make everything work properly.

                              The truth is that the last 2 updates are being quite messed up.
                              The issue with the hr being stoped it is really bad . I have had it twice already .

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                SergioB
                                last edited by

                                As other users, for the second night in a row my Race detected a few hours of sleep followed by a couple of hours of nap. This is the first time I have issues after this update (which seemed to have solved the previous one I had, where sleep tracking wasn’t working at all)

                                Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                                Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                                1 Reply Last reply Reply Quote 0
                                • Ars VitaeA Offline
                                  Ars Vitae Bronze Member @Devis
                                  last edited by Ars Vitae

                                  @Devis I confirm. In my recent training, it is clear that the watch did not recognize a single length in the backstroke style. There must be something in that. Swimming in the pool is, in my opinion, the Suunto’s weakest point. Despite the many advantages of the watch for those for whom swimming is an integral part of training, the unresolved accuracy problem must be a major disappointment.

                                  1 Reply Last reply Reply Quote 1
                                  • althaea35A Offline
                                    althaea35 Bronze Member
                                    last edited by althaea35

                                    After attempting many different fixes, sleep tracking, HRV, and resources have become too ‘hit and miss’ on the Race for me. I am downgrading to the previous firmware.

                                    Have others done the same?

                                    M5, Quest, Trackpod, A2S, SSU, S9B, S9P, Race
                                    Garmin 305, 60, 405, Fenix 2, 945, 955
                                    Polar M430, Vantage V

                                    O 1 Reply Last reply Reply Quote 0
                                    • O Offline
                                      Outdoorsy @althaea35
                                      last edited by

                                      @althaea35 I stopped updating firmware. My SV is at version 2.33.16 and works great for me.

                                      Previous: Ambit 2, Ambit 3 Peak HR, 9 Peak Pro
                                      Current: Vertical non-solar

                                      1 Reply Last reply Reply Quote 2
                                      • TieutieuT Offline
                                        Tieutieu Platinum Member
                                        last edited by

                                        I have absolutely no issues at all with both my SRs and SV, with latest fw.

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        ChrisAC 1 Reply Last reply Reply Quote 2
                                        • ElmiuelE Offline
                                          Elmiuel
                                          last edited by Elmiuel

                                          Hello mates.
                                          I already got the reading error last night, a nap reading was recorded (1:13), no Vfc…
                                          The usual setting in RACE is not to disturb, the night before I installed the vertical week screen, nothing more. Another detail, but I don’t think it’s decisive, is that the battery is at 36%…
                                          I will wait another night in case the failure occurs before the software degradation…I like to have information from Vfc daily, I imagine like you
                                          …Hi, something very strange. At 1:30’ after getting up, the reading for last night’s sleep appeared…other times it had been within minutes but this time I had time to publish the lack of readings…

                                          Sunnto Race Titanium

                                          1 Reply Last reply Reply Quote 1
                                          • ChrisAC Offline
                                            ChrisA Platinum Member @Tieutieu
                                            last edited by ChrisA

                                            @Tieutieu almost the same here, sleep tracking works and worked before the update and afterwards as does workout tracking on the Race S. I had one occasion when OHR stopped working after I started a workout (green light was on, but HR stayed at some value and never changed). Restarted three times and in the pre-workout screen HR was shown but then got locked immediately after starting. Took down the watch, cleaned sensors and wore it at the inside if the wrist which suddenly fixed the problem

                                            1 Reply Last reply Reply Quote 1
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