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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • Jordi CJ Offline
      Jordi C
      last edited by Jordi C

      My sleep tracking has failed for the first time since the last update. The HR sensor is active, but no data has been recorded tonight.

      D 1 Reply Last reply Reply Quote 2
      • D Offline
        dulko79 @Jordi C
        last edited by

        @Jordi-C same happened to me today. HR measured, but no sleep tracking and resources chart empty.

        App: beta
        Phone: Iphone
        iOS

        Jordi CJ 1 Reply Last reply Reply Quote 1
        • B Offline
          Benjamin 0
          last edited by

          On my side, HR tracking ok but for the second time the HR fail few seconds after starting the activity. Then no measure whereas the green light is still operational. Soft reset required to solve the issue, without the issue remains for next activity.
          Very annoying…

          1 Reply Last reply Reply Quote 0
          • Jordi CJ Offline
            Jordi C @dulko79
            last edited by

            @dulko79 exactly the same behaviour as me.

            1 Reply Last reply Reply Quote 0
            • Felix FelicisF Offline
              Felix Felicis
              last edited by

              @pavel-samokha
              Any news when the update will arrive to the 9pp?

              Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
              • Łukasz SzmigielŁ Offline
                Łukasz Szmigiel @Felix Felicis
                last edited by

                @Felix-Felicis hearing about last fix not fixing HR problems or introducing them to people who previously didn’t experience it - I’m not sure that I want the fix 😉

                S9PP 2.40.38

                1 Reply Last reply Reply Quote 8
                • Александр ДаниленкоА Offline
                  Александр Даниленко @pavel.samokha
                  last edited by Александр Даниленко

                  @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                  Staged update starting on February 10th 2025 for Race S, Race and Vertical

                  This update brings improvements and bug fixes.
                  Improvements and bug fixes:

                  • Pool swim distance accuracy improved
                  • Daily HR and sleep tracking problems fixed
                  • Stability improvements and bug fixes
                  • One WiFi connection problem fixed

                  Not yet for Suunto 9 Peak Pro, still being tested

                  I found one more problem with a new firmware.

                  If I create structured workout, the watch doesn’t count how much distance left and therefore cannot show me next steps, if it is distance based workout.

                  For example, if according to training program I have to swim 100m and I do that, at the end the watch still show me, that 100m left.

                  To demonstrate this I recorded this short video:
                  https://youtube.com/shorts/El_WJFhMOmY?si=Kk6KUz9FO3GZI5bO

                  Here just as example I created workout with 100m distance. I “swam” 25m (imitation). The watch should show me that 75m left, but they still show me that 100m left.

                  During actual swimming training today I had the same problem.

                  On previous firmwares it worked correctly.

                  Suunto Race S

                  B 1 Reply Last reply Reply Quote 0
                  • B Offline
                    borgelkranz Bronze Member @Александр Даниленко
                    last edited by

                    Today sleep tracking failed. Was the first time since this update. Don’t know if it is the same bug or a different one.

                    1 Reply Last reply Reply Quote 0
                    • Jordi CJ Offline
                      Jordi C
                      last edited by

                      My sleep tracking has failed for the second time in a 3 days period.

                      D 1 Reply Last reply Reply Quote 0
                      • D Offline
                        dulko79 @Jordi C
                        last edited by

                        @Jordi-C my race s tracked sleep just fine after the fail the other day. After the fail I did soft reset. Did you do soft reset?

                        App: beta
                        Phone: Iphone
                        iOS

                        Jordi CJ 1 Reply Last reply Reply Quote 0
                        • Jordi CJ Offline
                          Jordi C @dulko79
                          last edited by

                          @dulko79 Yes, yesterday I did a soft reset.

                          This morning my sleep tracking was detected as a nap, followed by a short period of sleep, I have to say that the battery was very low, around 6%, when I woke up, I don’t know if that had anything to do with it.

                          I charged the watch to 100% and went for a walk, after the first kilometer I realised that my watch was not detecting my HR.
                          I had to stop the activity and do another soft reset to make everything work properly.

                          The truth is that the last 2 updates are being quite messed up.

                          thanasisT 1 Reply Last reply Reply Quote 3
                          • thanasisT Offline
                            thanasis Bronze Member @Jordi C
                            last edited by

                            @Jordi-C said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                            @dulko79 Yes, yesterday I did a soft reset.

                            This morning my sleep tracking was detected as a nap, followed by a short period of sleep, I have to say that the battery was very low, around 6%, when I woke up, I don’t know if that had anything to do with it.

                            I charged the watch to 100% and went for a walk, after the first kilometer I realised that my watch was not detecting my HR.
                            I had to stop the activity and do another soft reset to make everything work properly.

                            The truth is that the last 2 updates are being quite messed up.
                            The issue with the hr being stoped it is really bad . I have had it twice already .

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              SergioB
                              last edited by

                              As other users, for the second night in a row my Race detected a few hours of sleep followed by a couple of hours of nap. This is the first time I have issues after this update (which seemed to have solved the previous one I had, where sleep tracking wasn’t working at all)

                              Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                              Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                              1 Reply Last reply Reply Quote 0
                              • Ars VitaeA Offline
                                Ars Vitae Bronze Member @Devis
                                last edited by Ars Vitae

                                @Devis I confirm. In my recent training, it is clear that the watch did not recognize a single length in the backstroke style. There must be something in that. Swimming in the pool is, in my opinion, the Suunto’s weakest point. Despite the many advantages of the watch for those for whom swimming is an integral part of training, the unresolved accuracy problem must be a major disappointment.

                                1 Reply Last reply Reply Quote 1
                                • althaea35A Offline
                                  althaea35 Bronze Member
                                  last edited by althaea35

                                  After attempting many different fixes, sleep tracking, HRV, and resources have become too ‘hit and miss’ on the Race for me. I am downgrading to the previous firmware.

                                  Have others done the same?

                                  M5, Quest, Trackpod, A2S, SSU, S9B, S9P, Race
                                  Garmin 305, 60, 405, Fenix 2, 945, 955
                                  Polar M430, Vantage V

                                  O 1 Reply Last reply Reply Quote 0
                                  • O Offline
                                    Outdoorsy @althaea35
                                    last edited by

                                    @althaea35 I stopped updating firmware. My SV is at version 2.33.16 and works great for me.

                                    Previous: Ambit 2, Ambit 3 Peak HR, 9 Peak Pro
                                    Current: Vertical non-solar

                                    1 Reply Last reply Reply Quote 2
                                    • TieutieuT Offline
                                      Tieutieu Platinum Member
                                      last edited by

                                      I have absolutely no issues at all with both my SRs and SV, with latest fw.

                                      Suunto’s devices at home :
                                      Vertical titanium solar
                                      Suunto Race S
                                      S9pp titanium sand
                                      Suunto Wing
                                      S9B titanium Ambassador edition, A3P, X6

                                      ChrisAC 1 Reply Last reply Reply Quote 2
                                      • ElmiuelE Offline
                                        Elmiuel
                                        last edited by Elmiuel

                                        Hello mates.
                                        I already got the reading error last night, a nap reading was recorded (1:13), no Vfc…
                                        The usual setting in RACE is not to disturb, the night before I installed the vertical week screen, nothing more. Another detail, but I don’t think it’s decisive, is that the battery is at 36%…
                                        I will wait another night in case the failure occurs before the software degradation…I like to have information from Vfc daily, I imagine like you
                                        …Hi, something very strange. At 1:30’ after getting up, the reading for last night’s sleep appeared…other times it had been within minutes but this time I had time to publish the lack of readings…

                                        Sunnto Race Titanium

                                        1 Reply Last reply Reply Quote 1
                                        • ChrisAC Offline
                                          ChrisA Platinum Member @Tieutieu
                                          last edited by ChrisA

                                          @Tieutieu almost the same here, sleep tracking works and worked before the update and afterwards as does workout tracking on the Race S. I had one occasion when OHR stopped working after I started a workout (green light was on, but HR stayed at some value and never changed). Restarted three times and in the pre-workout screen HR was shown but then got locked immediately after starting. Took down the watch, cleaned sensors and wore it at the inside if the wrist which suddenly fixed the problem

                                          1 Reply Last reply Reply Quote 1
                                          • thanasisT Offline
                                            thanasis Bronze Member
                                            last edited by

                                            Coming back to battery drain with the firmware .
                                            I do observe much higher battery consumption . It is similar to the pre previous firmware when the big issue was reported .

                                            So far this version has strange oHR behavior (losing hr measurements during activities with no apparent reason) and the battery is really not that great despite leaving the watch to do this calibration with running out battery and recharging

                                            Anyone with similar results ?

                                            Thanks

                                            SuperFlo75S Arju AmbinA 2 Replies Last reply Reply Quote 4
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