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    Shimano E-bike systems

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • Raimo JärviR Offline
      Raimo Järvi @FrankyWe
      last edited by

      @FrankyWe Fixing it requires a Bluetooth update that will be included in next watch software update. I’m not sure when exactly, but soon.

      Pragmatic Programmer

      Martin GaalM Rafał BełzowskiR 2 Replies Last reply Reply Quote 2
      • Martin GaalM Offline
        Martin Gaal
        last edited by

        hello, I use Suunto 9 Baro, but I was very disappointed that after so long Suunto is not able to solve the problem with the Bluetooth connection. I installed the app successfully in the watch. (Shimano EP8 motor and after connecting, the information connected is displayed for a moment, after a second it disappears and it says disconnection … and separate again it happens all the time and the display on the watch literally flashes, connected, disconnection, connected… please competent either download this app or just do something with it, time is marching on and makes me change my watch to another brand.thanks in advance for any reply

        isaziI Martin GaalM 2 Replies Last reply Reply Quote 0
        • Martin GaalM Offline
          Martin Gaal @kuba1234
          last edited by

          @kuba1234 ako si to spravil? Prosím?

          1 Reply Last reply Reply Quote 0
          • Martin GaalM Offline
            Martin Gaal @Raimo Järvi
            last edited by

            @Raimo-Järvi please will the Suunto 9 Baro watch be repaired as well?

            1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @Martin Gaal
              last edited by

              @Martin-Gaal S9B is not receiving any new updates, so nothing will change for you. Maybe compatibility of older watches with this S+ app will be removed if an updated Bluetooth driver is needed.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 0
              • Martin GaalM Offline
                Martin Gaal @Martin Gaal
                last edited by

                @Martin-Gaal said in Shimano E-bike systems:

                hello, I use Suunto 9 Baro, but I was very disappointed that after so long Suunto is not able to solve the problem with the Bluetooth connection. I installed the app successfully in the watch. (Shimano EP8 motor and after connecting, the information connected is displayed for a moment, after a second it disappears and it says disconnection … and separate again it happens all the time and the display on the watch literally flashes, connected, disconnection, connected… please competent either download this app or just do something with it, time is marching on and makes me change my watch to another brand.thanks in advance for any reply

                1 Reply Last reply Reply Quote 0
                • Rafał BełzowskiR Offline
                  Rafał Bełzowski @Raimo Järvi
                  last edited by

                  @Raimo-Järvi I have just installed lates update for Sunnto Race S 2.37.34 and it seems to fixed the problem with connection to bike when checking in garage, I will need to take a bike for a ride to confirm that it is not dropping conenction then

                  Raimo JärviR 1 Reply Last reply Reply Quote 1
                  • Raimo JärviR Offline
                    Raimo Järvi @Rafał Bełzowski
                    last edited by

                    @Rafał-Bełzowski 2.37.34 should include fix for the connection issue, but I don’t work for Suunto anymore, so I don’t have any inside information. If it works in garage, then the issue has probably been fixed.

                    As @isazi said, S9B is not getting any updates, and the only chance of fixing the connection issue for S9B is that it gets fixed in Shimano side. Also note that connection works for some Shimano devices even without the fix (don’t ask which ones).

                    Pragmatic Programmer

                    1 Reply Last reply Reply Quote 2
                    • Teemu HänninenT Offline
                      Teemu Hänninen
                      last edited by

                      Hi,

                      I just wanted to report that I’m pleasantly surprised how well the App is working. I’ve been using Shimano app with my Vertical for a month now, no issues whatsoever.

                      Even yesterday, when I has a bit of a trouble with my bike, and I had to reboot the system two times during the ride to get the assistance back, I still didn’t miss any data. I was expecting a loss of connnection when rebooting during the excersise, but no, everything just worked smoothly.

                      Obviously I was late to the game, but it seems I missedn the connection problems altogether.

                      1 Reply Last reply Reply Quote 3
                      • Teemu HänninenT Offline
                        Teemu Hänninen
                        last edited by

                        @Raimo-Järvi I know you said you don’t work for Suunto anymore, but I guess you could still know the answer to tihs:

                        As the “Shimano E-bike systems” doesn’t seem to be available for the new E-biking sports modes, is it because the “Shimano E-bike systems” app would neet to be updated, or configure differently?

                        Or is there something wrong with the newq sports modes?

                        Thanks.

                        Raimo JärviR isaziI 2 Replies Last reply Reply Quote 0
                        • Raimo JärviR Offline
                          Raimo Järvi @Teemu Hänninen
                          last edited by

                          @Teemu-Hänninen I think Suunto needs to add E-biking sport modes (or activity types) to the Shimano SuuntoPlus apps. SuuntoPlus apps are either available in all activities, or have a list of activities where they can be activated (running, cycling etc.). E-biking activities need to be added to that list for the Shimano apps, and the SuuntoPlus apps need to be updated.

                          Pragmatic Programmer

                          1 Reply Last reply Reply Quote 1
                          • isaziI Offline
                            isazi Moderator
                            last edited by

                            I’ll forward this to Suunto

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @Teemu Hänninen
                              last edited by

                              @Teemu-Hänninen acknowledged by Suunto, I think it will be working soon.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              Teemu HänninenT 1 Reply Last reply Reply Quote 0
                              • Teemu HänninenT Offline
                                Teemu Hänninen @isazi
                                last edited by

                                @isazi Thank you for your help. Looking forward to this.

                                And also thanks to @Raimo-Järvi for your insights.

                                1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  There was an update published today … Could you check?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Teemu HänninenT 1 Reply Last reply Reply Quote 1
                                  • Teemu HänninenT Offline
                                    Teemu Hänninen @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos I can confirm that I cane now see the “Shimano E-bike systems” suunto plus app in my watch when I have selected the activity type “E-biking”,

                                    i’ll confirm later today that it actually works. But looks good!

                                    Teemu HänninenT 1 Reply Last reply Reply Quote 1
                                    • Teemu HänninenT Offline
                                      Teemu Hänninen @Teemu Hänninen
                                      last edited by

                                      @Teemu-Hänninen to confirm, the app does work as expected. I just came home from my e-bike ride and assist levels are showing as expected.

                                      Thanks everyone!

                                      isaziI 1 Reply Last reply Reply Quote 2
                                      • isaziI Offline
                                        isazi Moderator @Teemu Hänninen
                                        last edited by

                                        @Teemu-Hänninen thanks, reported to Suunto that it is now working 🙂

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 0
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