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suunto race s wifi problem after update 2.39.20

Scheduled Pinned Locked Moved Suunto Race S
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  • D Offline
    danudyk @disadisa
    last edited by 4 Feb 2025, 21:37

    @disadisa today i have successfully downgrade to 2.37.38
    check this link below
    https://www.suunto.com/Support/faq-articles/lifecycle/2.39.20-trouble-shooting/

    D 1 Reply Last reply 4 Feb 2025, 22:25 Reply Quote 2
    • D Offline
      disadisa
      last edited by 4 Feb 2025, 22:23

      Update - I check suunto app on phone and saw notification about necessary steps to download downgrade sw version using firefox browser with enabled notification to be able current download open into suunto app. It worked, suunto app downloaded OTA 2.37.48 and transferred ono watch. I need help from you also, if someone has exact file name OTA package on watch started with Ulsan-fw_2.39.20… like on photo below? I need exact name of file Ulsan-fw_2.39.20 to be able to download that package also because I haven’t on my watch. In previous unsuccess attempt of downgrade sw version I had notification about safe restore and watch reverted to sw version 2.39.20. On that way I will have all necessary OTA package downgrade procedure to sw version 2.37.48 to be able for watch to revert itself to working sw version. Tahnk you.
      sw_version.jpg

      1 Reply Last reply Reply Quote 0
      • D Offline
        disadisa @danudyk
        last edited by 4 Feb 2025, 22:25

        @danudyk Thanks

        1 Reply Last reply Reply Quote 0
        • R Offline
          RichardP
          last edited by 20 Feb 2025, 19:18

          @disadisa Is the wifi working now on your race S with the new software update?

          1 Reply Last reply Reply Quote 0
          • D Offline
            Dj_afrolexios
            last edited by 25 Mar 2025, 14:33

            Hello,
            After Update to 2.40.38 I can’t enable Wi-Fi on my Race S, both from phone or watch, so I can’t download offline maps.
            Is there anyone who has the same problem?

            A L 2 Replies Last reply 25 Mar 2025, 20:25 Reply Quote 1
            • A Offline
              aiv4r @Dj_afrolexios
              last edited by 25 Mar 2025, 20:25

              @Dj_afrolexios yea, I have the same issue, cannot enable Wi-Fi in the watch and neither over the app.

              Suunto Race S (Titanium Canary)
              Suunto Vertical (Titanium Solar Forest)

              D 1 Reply Last reply 28 Mar 2025, 18:04 Reply Quote 1
              • D Offline
                disadisa @aiv4r
                last edited by 28 Mar 2025, 18:04

                Hi to all, sorry for late answer. We tested watch intensively. Did not done upgrade on version 2.40.38, still on version 2.39.44. Everything working on version 2.39.44. If you have issue try to downgrade to previous version software. BR

                1 Reply Last reply Reply Quote 1
                • L Offline
                  Lukmanul Hakim @Dj_afrolexios
                  last edited by 8 Apr 2025, 01:52

                  @Dj_afrolexios have the same issue here, just bought race s yesterday, immediately upgrade to 2.40 firmware because i don’t know there is an issue on this firmware, it only connect to wifi for 3 second, then disconnected, tried downgrade to 2.35, but stuck on safe state mode.

                  C 1 Reply Last reply 13 Apr 2025, 02:48 Reply Quote 1
                  • C Offline
                    cenkturkinan @Lukmanul Hakim
                    last edited by 13 Apr 2025, 02:48

                    @Lukmanul-Hakim sadly no news from Suunto. I have a Race S. I was able to download maps before upgrading. Now not able to enable wifi connection.

                    A 1 Reply Last reply 13 Apr 2025, 06:24 Reply Quote 0
                    • A Offline
                      aiv4r @cenkturkinan
                      last edited by 13 Apr 2025, 06:24

                      @cenkturkinan have you tried to do a reset?
                      Settings -> General -> Reset settings

                      I had the same issue, was not able to toggle wifi on after the upgrade, but after the reset it went back to normal.

                      Suunto Race S (Titanium Canary)
                      Suunto Vertical (Titanium Solar Forest)

                      C 2 Replies Last reply 13 Apr 2025, 15:34 Reply Quote 1
                      • C Offline
                        cenkturkinan @aiv4r
                        last edited by 13 Apr 2025, 15:34

                        @aiv4r thanks. I will try.

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          cenkturkinan @aiv4r
                          last edited by 19 Apr 2025, 18:30

                          @aiv4r It worked!!! Thank you.

                          1 Reply Last reply Reply Quote 0
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