Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    suunto race s wifi problem after update 2.39.20

    Scheduled Pinned Locked Moved Suunto Race S
    93 Posts 25 Posters 10.0k Views 24 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      danudyk @Tieutieu
      last edited by

      @Tieutieu IMG_4120.PNG IMG_4121.PNG IMG_4122.PNG IMG_4123.PNG IMG_4124.PNG

      1 Reply Last reply Reply Quote 2
      • D Offline
        disadisa @danudyk
        last edited by disadisa

        @danudyk thank you for reminder. I did not note for that release version 2.37.48, Actually I propose at very beginning suunto support as workaround to do that as they already done for suunto peak pro, to repack sw version 2.37.48 into higher version number to be able for watch to pool that as an update (check links below). They answered that is not an option. I tried to revert into version out of box 2.35.36 using hidden menu as shown in photos at top of this topic but, watch turn into safe mode and not succeeded.

        https://www.suunto.com/bs-ba/Support/Software-updates/Release-notes/suunto-9-peak-pro-software-updates/

        https://forum.suunto.com/topic/12344/update-2-39-34

        1 Reply Last reply Reply Quote 0
        • D Offline
          disadisa
          last edited by

          Update suunto release ‘service announcement’ and confess issue with sw 2.39.20 and offer some workaround as a solution, while they are working on permanent fix. 🙂

          D 1 Reply Last reply Reply Quote 1
          • D Offline
            danudyk @disadisa
            last edited by

            @disadisa today i have successfully downgrade to 2.37.38
            check this link below
            https://www.suunto.com/Support/faq-articles/lifecycle/2.39.20-trouble-shooting/

            D 1 Reply Last reply Reply Quote 2
            • D Offline
              disadisa
              last edited by

              Update - I check suunto app on phone and saw notification about necessary steps to download downgrade sw version using firefox browser with enabled notification to be able current download open into suunto app. It worked, suunto app downloaded OTA 2.37.48 and transferred ono watch. I need help from you also, if someone has exact file name OTA package on watch started with Ulsan-fw_2.39.20… like on photo below? I need exact name of file Ulsan-fw_2.39.20 to be able to download that package also because I haven’t on my watch. In previous unsuccess attempt of downgrade sw version I had notification about safe restore and watch reverted to sw version 2.39.20. On that way I will have all necessary OTA package downgrade procedure to sw version 2.37.48 to be able for watch to revert itself to working sw version. Tahnk you.
              sw_version.jpg

              1 Reply Last reply Reply Quote 0
              • D Offline
                disadisa @danudyk
                last edited by

                @danudyk Thanks

                1 Reply Last reply Reply Quote 0
                • R Offline
                  RichardP
                  last edited by

                  @disadisa Is the wifi working now on your race S with the new software update?

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dj_afrolexios
                    last edited by

                    Hello,
                    After Update to 2.40.38 I can’t enable Wi-Fi on my Race S, both from phone or watch, so I can’t download offline maps.
                    Is there anyone who has the same problem?

                    A Lukmanul HakimL 2 Replies Last reply Reply Quote 1
                    • A Offline
                      aiv4r @Dj_afrolexios
                      last edited by

                      @Dj_afrolexios yea, I have the same issue, cannot enable Wi-Fi in the watch and neither over the app.

                      Suunto Race S (Titanium Canary)
                      Suunto Vertical (Titanium Solar Forest)

                      D 1 Reply Last reply Reply Quote 1
                      • D Offline
                        disadisa @aiv4r
                        last edited by

                        Hi to all, sorry for late answer. We tested watch intensively. Did not done upgrade on version 2.40.38, still on version 2.39.44. Everything working on version 2.39.44. If you have issue try to downgrade to previous version software. BR

                        1 Reply Last reply Reply Quote 1
                        • Lukmanul HakimL Offline
                          Lukmanul Hakim @Dj_afrolexios
                          last edited by

                          @Dj_afrolexios have the same issue here, just bought race s yesterday, immediately upgrade to 2.40 firmware because i don’t know there is an issue on this firmware, it only connect to wifi for 3 second, then disconnected, tried downgrade to 2.35, but stuck on safe state mode.

                          C 1 Reply Last reply Reply Quote 1
                          • C Offline
                            cenkturkinan @Lukmanul Hakim
                            last edited by

                            @Lukmanul-Hakim sadly no news from Suunto. I have a Race S. I was able to download maps before upgrading. Now not able to enable wifi connection.

                            A 1 Reply Last reply Reply Quote 0
                            • A Offline
                              aiv4r @cenkturkinan
                              last edited by

                              @cenkturkinan have you tried to do a reset?
                              Settings -> General -> Reset settings

                              I had the same issue, was not able to toggle wifi on after the upgrade, but after the reset it went back to normal.

                              Suunto Race S (Titanium Canary)
                              Suunto Vertical (Titanium Solar Forest)

                              C 2 Replies Last reply Reply Quote 1
                              • C Offline
                                cenkturkinan @aiv4r
                                last edited by

                                @aiv4r thanks. I will try.

                                1 Reply Last reply Reply Quote 0
                                • C Offline
                                  cenkturkinan @aiv4r
                                  last edited by

                                  @aiv4r It worked!!! Thank you.

                                  1 Reply Last reply Reply Quote 0
                                  • First post
                                    Last post

                                  Suunto Terms | Privacy Policy