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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • pavel.samokhaP Offline
      pavel.samokha @andry_ua
      last edited by

      @andry_ua Sorry, can’t understand the issue.

      You can’t connect your watch to WiFi?

      If you follow this guide https://www.suunto.com/Support/faq-articles/suunto-app/how-can-i-download-offline-maps-to-my-suunto-watch/ at what stage you have an issue?

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      Mff73M 1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @pavel.samokha
        last edited by

        @pavel.samokha
        Current bug of 2.40.38 where the watch (es) wifi toggle is stucked at its status before the update.
        If it was on, it is on and can’t toggle off, and vice versa. The second case is the worst because you can’t activate WiFi.
        Someone here explained that hard reset is fixing the issue.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        suzzloS 1 Reply Last reply Reply Quote 2
        • suzzloS Offline
          suzzlo Moderator @Mff73
          last edited by

          @Mff73 I was me. WiFi was never activated although toggle was on. Soft reset didn’t work (tried 3 times)
          Finally hard reset make it work

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
          1 Reply Last reply Reply Quote 1
          • pavel.samokhaP Offline
            pavel.samokha
            last edited by pavel.samokha

            @Mff73 @suzzlo thanks for explanation, checking if the issue is known

            Opinions expressed are solely my own and do not express the views or opinions of my employer

            1 Reply Last reply Reply Quote 2
            • pavel.samokhaP Offline
              pavel.samokha
              last edited by

              OK, issue was partially known but maybe not exactly in this form. I reported it. This is all what I can do at this point.

              @andry_ua if your issue is like discussed above the only option for now is to do hard reset (“Reset All Settings”). Sorry for inconvenience.

              Opinions expressed are solely my own and do not express the views or opinions of my employer

              A 2 Replies Last reply Reply Quote 2
              • A Offline
                andry_ua @pavel.samokha
                last edited by

                @pavel.samokha

                thanks! I’ll try

                1 Reply Last reply Reply Quote 1
                • A Offline
                  andry_ua @pavel.samokha
                  last edited by

                  @pavel.samokha

                  reset data - helped resolve this issue. thanks again

                  1 Reply Last reply Reply Quote 1
                  • 2 Offline
                    2b2bff
                    last edited by

                    Did “Chores” today just for fun and giggles and I must say, I’m impressed. I fully expected to have just a dummy activity with that name, but Suunto has actually put some thoughts into this. First you have to make the decision inside / outside - I guess that is a GPS no or yes - and then you even get laps and calories burned. And in the Suunto app you get a “flexibility” label. Well done…

                    Suunto Race S
                    Garmin Epix Pro

                    ChrisAC 1 Reply Last reply Reply Quote 1
                    • Tami999T Online
                      Tami999 Silver Members
                      last edited by

                      Funny thing is You dont mention UI speedup, its biggest one and I got Vertical almost since release.

                      1 Reply Last reply Reply Quote 2
                      • ChrisAC Offline
                        ChrisA Platinum Member @2b2bff
                        last edited by

                        @2b2bff came in handy for a paintjob I had to do. As you said it’s completely configurable for indoor and outdoor use. I turned of GPS for that job, but steps and distance still got tracked
                        IMG_6209.jpeg

                        1 Reply Last reply Reply Quote 2
                        • PavlasP Offline
                          Pavlas
                          last edited by

                          I was out for an unplanned walk and had a very low battery.
                          When 2% of the battery was left, a message appeared saying that power saving mode had been activated. But there was no getting rid of this message. Upon my return, I had to connect the watch to the charger to end the activity. I don’t know if this is okay.

                          suunto-battery.jpg

                          🔺Vertical All Black

                          ex:
                          Ambit2 Black
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                          >>> YouTube Channel <<<

                          M Martin NavrátilM 2 Replies Last reply Reply Quote 1
                          • C Offline
                            cheetah694 Bronze Member @steoreggia
                            last edited by

                            @steoreggia It’s not about Race vs Race S. Some watches are faulty. I’ve had that issue too. I sent a faulty watch to Suunto and they sent me a replacement back same week. From then on no more problems with the number of steps.

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              misu763 Bronze Member @Pavlas
                              last edited by

                              @Pavlas
                              It happened to my S9PP as well two weeks ago. I was trying to fully discharge it (to calibrate the watch after the last two updates), and while I was running, the screen froze with the same behavior.
                              Once I put it on charge, it resumed monitoring the running session.
                              I can say the battery is working fine now, by the way.

                              S9PP Ti Slate

                              1 Reply Last reply Reply Quote 0
                              • Martin NavrátilM Offline
                                Martin Navrátil Silver Members @Pavlas
                                last edited by

                                @Pavlas I think it is as it should be. With low battery watch changes some settings (GPS reading, HR reading and some others) to keep watch recording your activity and after plugging to charger you can stop or continue recording. You can have at least some record, which is better then nothing.

                                Suunto 9 Peak Pro Black
                                Suunto 9 Baro Black
                                Suunto Ambit 2
                                Suunto Observer

                                1 Reply Last reply Reply Quote 0
                                • P Offline
                                  PetrMisek @Asgeir
                                  last edited by

                                  @Asgeir same for me on Vertical and Race, was 4 days skiing and 2 days it was O.K and 2 days not

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    The_77 Silver Members
                                    last edited by

                                    Just to report a bug that was in the last version too. Last Saturday I was following a long route with many waypoints. The behaviour I expected is that I would see the normal tooth in all but the navigation screen, except when within 50m. This worked for maybe the first two hours.

                                    After two hours or so, the distance to waypoint then permanently took over the the bottom tooth on every screen, meaning obviously I lost a data field on every screen. Mildly frustrating.

                                    A separate bug I encountered this week was as I stopped a run, a notification interrupted the ending screens, and made it impossible to click end (or any option). A short hold of the middle button to return to activity, followed by ending it again solved the issue.

                                    Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                    sky-runnerS 1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      The_77 Silver Members
                                      last edited by

                                      Separate bug today, think it has been reported before.

                                      When using autopause and following a route, when cycling I prefer having the 250m size, rather than 100m. Naturally when I stop at the lights, the autopause resets the zoom to 100m every single time. In the city, this is a proper pain.

                                      Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                                      • Łukasz SzmigielŁ Offline
                                        Łukasz Szmigiel @The_77
                                        last edited by

                                        @The_77 it’s with us since Suunto 5 I think 🙂 I’ve reported it as well and @isazi filled a bug report last year I think

                                        S9PP 2.40.38

                                        T 1 Reply Last reply Reply Quote 2
                                        • T Offline
                                          The_77 Silver Members @Łukasz Szmigiel
                                          last edited by

                                          @Łukasz-Szmigiel I thought I’d seen you report it. How unfortunate.

                                          Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                          1 Reply Last reply Reply Quote 0
                                          • sky-runnerS Offline
                                            sky-runner Silver Members @The_77
                                            last edited by

                                            @The_77 said in Software Update 2.40.38 (2025 Q1):

                                            After two hours or so, the distance to waypoint then permanently took over the the bottom tooth on every screen, meaning obviously I lost a data field on every screen. Mildly frustrating.

                                            This seems very similar to what I have experienced during my last race too. I did a separate post about that. I’ve noticed the notification at the bottom too but forgot to mention that in my post. I suspect that might have been triggered by going off the route temporarily and possibly by the route being temporary reversed.

                                            1 Reply Last reply Reply Quote 1
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