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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • pavel.samokhaP Offline
      pavel.samokha
      last edited by

      OK, issue was partially known but maybe not exactly in this form. I reported it. This is all what I can do at this point.

      @andry_ua if your issue is like discussed above the only option for now is to do hard reset (“Reset All Settings”). Sorry for inconvenience.

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      A 2 Replies Last reply Reply Quote 2
      • A Offline
        andry_ua @pavel.samokha
        last edited by

        @pavel.samokha

        thanks! I’ll try

        1 Reply Last reply Reply Quote 1
        • A Offline
          andry_ua @pavel.samokha
          last edited by

          @pavel.samokha

          reset data - helped resolve this issue. thanks again

          1 Reply Last reply Reply Quote 1
          • 2 Offline
            2b2bff
            last edited by

            Did “Chores” today just for fun and giggles and I must say, I’m impressed. I fully expected to have just a dummy activity with that name, but Suunto has actually put some thoughts into this. First you have to make the decision inside / outside - I guess that is a GPS no or yes - and then you even get laps and calories burned. And in the Suunto app you get a “flexibility” label. Well done…

            Suunto Race S
            Garmin Epix Pro

            ChrisAC 1 Reply Last reply Reply Quote 1
            • Tami999T Online
              Tami999 Silver Members
              last edited by

              Funny thing is You dont mention UI speedup, its biggest one and I got Vertical almost since release.

              1 Reply Last reply Reply Quote 2
              • ChrisAC Offline
                ChrisA Platinum Member @2b2bff
                last edited by

                @2b2bff came in handy for a paintjob I had to do. As you said it’s completely configurable for indoor and outdoor use. I turned of GPS for that job, but steps and distance still got tracked
                IMG_6209.jpeg

                1 Reply Last reply Reply Quote 2
                • PavlasP Offline
                  Pavlas
                  last edited by

                  I was out for an unplanned walk and had a very low battery.
                  When 2% of the battery was left, a message appeared saying that power saving mode had been activated. But there was no getting rid of this message. Upon my return, I had to connect the watch to the charger to end the activity. I don’t know if this is okay.

                  suunto-battery.jpg

                  🔺Vertical All Black

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                  M Martin NavrátilM 2 Replies Last reply Reply Quote 1
                  • C Offline
                    cheetah694 Bronze Member @steoreggia
                    last edited by

                    @steoreggia It’s not about Race vs Race S. Some watches are faulty. I’ve had that issue too. I sent a faulty watch to Suunto and they sent me a replacement back same week. From then on no more problems with the number of steps.

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      misu763 Bronze Member @Pavlas
                      last edited by

                      @Pavlas
                      It happened to my S9PP as well two weeks ago. I was trying to fully discharge it (to calibrate the watch after the last two updates), and while I was running, the screen froze with the same behavior.
                      Once I put it on charge, it resumed monitoring the running session.
                      I can say the battery is working fine now, by the way.

                      S9PP Ti Slate

                      1 Reply Last reply Reply Quote 0
                      • Martin NavrátilM Offline
                        Martin Navrátil Silver Members @Pavlas
                        last edited by

                        @Pavlas I think it is as it should be. With low battery watch changes some settings (GPS reading, HR reading and some others) to keep watch recording your activity and after plugging to charger you can stop or continue recording. You can have at least some record, which is better then nothing.

                        Suunto 9 Peak Pro Black
                        Suunto 9 Baro Black
                        Suunto Ambit 2
                        Suunto Observer

                        1 Reply Last reply Reply Quote 0
                        • P Offline
                          PetrMisek @Asgeir
                          last edited by

                          @Asgeir same for me on Vertical and Race, was 4 days skiing and 2 days it was O.K and 2 days not

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            The_77 Silver Members
                            last edited by

                            Just to report a bug that was in the last version too. Last Saturday I was following a long route with many waypoints. The behaviour I expected is that I would see the normal tooth in all but the navigation screen, except when within 50m. This worked for maybe the first two hours.

                            After two hours or so, the distance to waypoint then permanently took over the the bottom tooth on every screen, meaning obviously I lost a data field on every screen. Mildly frustrating.

                            A separate bug I encountered this week was as I stopped a run, a notification interrupted the ending screens, and made it impossible to click end (or any option). A short hold of the middle button to return to activity, followed by ending it again solved the issue.

                            Suunto Spartan Trainer Wrist HR / 9PP Refurb

                            sky-runnerS 1 Reply Last reply Reply Quote 0
                            • T Offline
                              The_77 Silver Members
                              last edited by

                              Separate bug today, think it has been reported before.

                              When using autopause and following a route, when cycling I prefer having the 250m size, rather than 100m. Naturally when I stop at the lights, the autopause resets the zoom to 100m every single time. In the city, this is a proper pain.

                              Suunto Spartan Trainer Wrist HR / 9PP Refurb

                              Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                              • Łukasz SzmigielŁ Offline
                                Łukasz Szmigiel @The_77
                                last edited by

                                @The_77 it’s with us since Suunto 5 I think 🙂 I’ve reported it as well and @isazi filled a bug report last year I think

                                S9PP 2.40.44

                                T 1 Reply Last reply Reply Quote 2
                                • T Offline
                                  The_77 Silver Members @Łukasz Szmigiel
                                  last edited by

                                  @Łukasz-Szmigiel I thought I’d seen you report it. How unfortunate.

                                  Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                  1 Reply Last reply Reply Quote 0
                                  • sky-runnerS Offline
                                    sky-runner Silver Members @The_77
                                    last edited by

                                    @The_77 said in Software Update 2.40.38 (2025 Q1):

                                    After two hours or so, the distance to waypoint then permanently took over the the bottom tooth on every screen, meaning obviously I lost a data field on every screen. Mildly frustrating.

                                    This seems very similar to what I have experienced during my last race too. I did a separate post about that. I’ve noticed the notification at the bottom too but forgot to mention that in my post. I suspect that might have been triggered by going off the route temporarily and possibly by the route being temporary reversed.

                                    1 Reply Last reply Reply Quote 1
                                    • SuperFlo75S Online
                                      SuperFlo75 Silver Members Bronze Member
                                      last edited by

                                      After about a month with the current software, I realize that my SV is working without any problems that I can see. In particular, the battery consumption is as good as it was at the beginning. Good job, Suunto!

                                      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                      Suunto Wing
                                      Suunto 9 Peak Pro Titanium (owns my wife now)
                                      Suunto Spartan Ultra
                                      SA iOS 2.43.0 (18473)
                                      Instagram @superflo75

                                      TieutieuT 1 Reply Last reply Reply Quote 4
                                      • Jordi CJ Offline
                                        Jordi C
                                        last edited by Jordi C

                                        After about 15 days without issues, this morning my SR got “hung” again synchronizing the activities with the phone.

                                        After restarting the watch and the phone, the problem has been solved.

                                        1 Reply Last reply Reply Quote 0
                                        • Миша ПономаревМ Offline
                                          Миша Пономарев
                                          last edited by

                                          Расскажу о проблеме с которой столкнулся.
                                          У меня Peak Pro 9 с последним обновлением 2.40.38.
                                          Решил я покататься на горных лыжах, включил соответствующий режим, дождался сигнала о готовности GPS и поехал. После нескольких спусков, посмотрел на дисплей, а на он показывает по всем параметрам ноль, то есть как будто не было никакой активности. Проблема решалась только перезагрузкой часов.
                                          Что интересно, после синхронизации с телефоном, тренировка в которой на часах были нули, отобразилась со всеми параметрами (расстояние, скорость, перепады).
                                          Кто-нибудь сталкивался с подобным багом?

                                          1 Reply Last reply Reply Quote 0
                                          • TieutieuT Online
                                            Tieutieu Platinum Member @SuperFlo75
                                            last edited by Tieutieu

                                            @SuperFlo75 Same here…except the “wind effect on elevation calculation”…It’s still there, mostly experimented on my bike.
                                            I don’t remember having had such obivous effects with previous FW.
                                            As example : SV on my wrist this morning. 80m of elevation on the 10km final descent (and it’s pure descent).

                                            Suunto’s devices at home :
                                            Vertical titanium solar
                                            Suunto Race S
                                            S9pp titanium sand
                                            Suunto Wing
                                            S9B titanium Ambassador edition, A3P, X6

                                            SuperFlo75S 1 Reply Last reply Reply Quote 0
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