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    Live location S+ app

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • MiroslavaM Online
      Miroslava @Nikolai Simonov
      last edited by

      @Nikolai-Simonov So either I’m stupid or it doesn’t work 😄 I went for a run yesterday, I set everything up, just like you sent me in the instructions, I’m attaching a photo. It registered the position but nothing happened, no movement, no data, nothing.1000016250.jpg 1000016252.png Today I went out to the street to try walking to work. I’m not exaggerating but I had to press the button 10 times because the device was not found. On the 11th attempt it connected, I say ok I sent my location to my friend, let her follow me, I even tried an SOS SMS, all this is ok I send a photo of the walk 1000016259.png
      but I have basically three questions

      1. why do I have to press the button on the watch 10 times before the device finds it? Is it a problem with android or what?
      2. it didn’t show my heart rate, only my movement speed
      3. every minute I got a notification on my phone that the watch was connected (can I turn it off somehow? this was very annoying). During a walk that lasted 2.5km, I got those notifications about 15 times.
        I have no idea what I’m doing wrong
      Nikolai SimonovN 1 Reply Last reply Reply Quote 0
      • Nikolai SimonovN Offline
        Nikolai Simonov @Miroslava
        last edited by

        @Miroslava
        Thanks for trying it out and for the detailed message!

        • What button are you pressing 10 times?

        • To see heart rate in the tracking view, make sure the “Additional metrics” option is enabled in the app settings.
          Media Pack Settings.png

        • Repeated “watch connected” notifications
          Those shouldn’t appear constantly. That sounds like an issue possibly a phone-specific behavior. Could you let me know what phone model and Android version you’re using?

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        TieutieuT MiroslavaM Francesco PaganoF 3 Replies Last reply Reply Quote 1
        • TieutieuT Online
          Tieutieu Platinum Member @Nikolai Simonov
          last edited by

          @Nikolai-Simonov Thanks. I just edited my test report to specify that sending metrics was off and that i had continious gnss ON.
          I’ll test again with notifications off, gnss off and additional metrics on

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          • MiroslavaM Online
            Miroslava @Nikolai Simonov
            last edited by

            @Nikolai-Simonov

            1. hod.jpg 1. I pressed the top button 10 times today until it connected
              1. I already understood that it’s in the settings 🙂
            2. Motorola edge neo 30 i think android 14
              tommorow i go run and try it again
            1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Is the web made with react ?

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
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              Nikolai SimonovN 1 Reply Last reply Reply Quote 0
              • Francesco PaganoF Offline
                Francesco Pagano Silver Members Bronze Member @Nikolai Simonov
                last edited by

                @Nikolai-Simonov said in Live location S+ app:

                Repeated “watch connected” notifications

                I can confirm on Android 14 I see repeated notifications “watch connected / watch disconnected”, every 30 seconds or so

                S9PP
                S5

                MiroslavaM 1 Reply Last reply Reply Quote 1
                • MiroslavaM Online
                  Miroslava @Francesco Pagano
                  last edited by

                  @Francesco-Pagano exactly as me

                  Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                  • Nikolai SimonovN Offline
                    Nikolai Simonov @Miroslava
                    last edited by

                    Hi @Miroslava @Francesco-Pagano
                    Thanks a lot for helping test and report this!

                    I was able to reproduce the issue — on some devices, it looks like there’s a conflict with the Suunto App (SA). Roughly once per minute, SA causes the disconnection between Live.t and the S+ app on watch and that’s why you’re seeing repeated connection notifications.

                    I still need a bit of time to fully investigate what’s going on, but in the meantime:

                    Good news:
                    The SuuntoPlus app handles reconnection correctly, so even with these interruptions, tracking should continue to work well.

                    Temporary workaround:
                    You can mute notifications from the Live.t app in your phone’s system settings. That should make it less annoying until the fix is ready.

                    I’ll publish a small hotfix soon to make the connection notification silent by default.

                    Thanks again for your help in tracking down this weird bug really appreciate it!

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                    MiroslavaM 1 Reply Last reply Reply Quote 4
                    • Nikolai SimonovN Offline
                      Nikolai Simonov @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos nope, it’s svelte

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                      1 Reply Last reply Reply Quote 0
                      • MiroslavaM Online
                        Miroslava @Nikolai Simonov
                        last edited by

                        @Nikolai-Simonov I’m super glad I helped you catch the mistakes, we’ll see how it goes after the fix, when I try it out 🙂

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