Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Live location S+ app

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
    142 Posts 46 Posters 11.2k Views 60 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • TieutieuT Online
      Tieutieu Platinum Member @Nikolai Simonov
      last edited by

      @Nikolai-Simonov Thanks. I just edited my test report to specify that sending metrics was off and that i had continious gnss ON.
      I’ll test again with notifications off, gnss off and additional metrics on

      Suunto’s devices at home :
      Vertical titanium solar
      Suunto Race S
      S9pp titanium sand
      Suunto Wing
      S9B titanium Ambassador edition, A3P, X6

      1 Reply Last reply Reply Quote 0
      • MiroslavaM Offline
        Miroslava @Nikolai Simonov
        last edited by

        @Nikolai-Simonov

        1. hod.jpg 1. I pressed the top button 10 times today until it connected
          1. I already understood that it’s in the settings 🙂
        2. Motorola edge neo 30 i think android 14
          tommorow i go run and try it again
        1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by

          Is the web made with react ?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          Nikolai SimonovN 1 Reply Last reply Reply Quote 0
          • Francesco PaganoF Offline
            Francesco Pagano Silver Members Bronze Member @Nikolai Simonov
            last edited by

            @Nikolai-Simonov said in Live location S+ app:

            Repeated “watch connected” notifications

            I can confirm on Android 14 I see repeated notifications “watch connected / watch disconnected”, every 30 seconds or so

            S9PP
            S5

            MiroslavaM 1 Reply Last reply Reply Quote 1
            • MiroslavaM Offline
              Miroslava @Francesco Pagano
              last edited by

              @Francesco-Pagano exactly as me

              Nikolai SimonovN 1 Reply Last reply Reply Quote 0
              • Nikolai SimonovN Offline
                Nikolai Simonov @Miroslava
                last edited by

                Hi @Miroslava @Francesco-Pagano
                Thanks a lot for helping test and report this!

                I was able to reproduce the issue — on some devices, it looks like there’s a conflict with the Suunto App (SA). Roughly once per minute, SA causes the disconnection between Live.t and the S+ app on watch and that’s why you’re seeing repeated connection notifications.

                I still need a bit of time to fully investigate what’s going on, but in the meantime:

                Good news:
                The SuuntoPlus app handles reconnection correctly, so even with these interruptions, tracking should continue to work well.

                Temporary workaround:
                You can mute notifications from the Live.t app in your phone’s system settings. That should make it less annoying until the fix is ready.

                I’ll publish a small hotfix soon to make the connection notification silent by default.

                Thanks again for your help in tracking down this weird bug really appreciate it!

                Suunto Race
                Suunto Wings
                Suunto 9Baro

                MiroslavaM 2 Replies Last reply Reply Quote 4
                • Nikolai SimonovN Offline
                  Nikolai Simonov @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos nope, it’s svelte

                  Suunto Race
                  Suunto Wings
                  Suunto 9Baro

                  1 Reply Last reply Reply Quote 1
                  • MiroslavaM Offline
                    Miroslava @Nikolai Simonov
                    last edited by

                    @Nikolai-Simonov I’m super glad I helped you catch the mistakes, we’ll see how it goes after the fix, when I try it out 🙂

                    1 Reply Last reply Reply Quote 0
                    • Dušan KovićD Offline
                      Dušan Ković
                      last edited by

                      @Nikolai-Simonov Would adding different intervals between data pings be beneficial for mobile phone battery life? For example - 1min, 2min, 5min, 10min, 15min, 30min, 1 hour, etc. On a lot of activities you don’t need real-time (1sec pings) tracking

                      SR
                      SA latest beta
                      Polar Verity Sense
                      Pixel 6

                      1 Reply Last reply Reply Quote 2
                      • MiroslavaM Offline
                        Miroslava @Nikolai Simonov
                        last edited by

                        @Nikolai-Simonov 1000016277.png today run livetrack worked perfectly

                        1 Reply Last reply Reply Quote 2
                        • S Offline
                          SergioB
                          last edited by SergioB

                          Tested today with a 2h bike ride, with Suunto Race and Android 13 on a 3 years old Motorola smartphone.
                          Everything worked well!
                          Battery consumption on the smartphone was 7%
                          After stopping the activity and reopening Suunto App to look at the stats, I noticed the watch was unpaired (and I thought it had disconnected at the beginning of the activity because I didn’t receive any notification during my ride, despite founding them on the smartphone)

                          Btw for me the app is great!

                          Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                          Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                          Nikolai SimonovN 1 Reply Last reply Reply Quote 1
                          • Nikolai SimonovN Offline
                            Nikolai Simonov @SergioB
                            last edited by

                            @Francesco-Pagano @Miroslava @SergioB

                            I’ve investigated the issue that, when Suunto App (SA) is running, a Live.τ session on the watch may unexpectedly disconnect and immediately reconnect every 60-90 seconds. also the same issue if SA lost connection with watch.

                            TL;DR: Unfortunately, this is a limitation we cannot fully solve from the Live.τ side alone.

                            ⸻

                            The root of the conflict (without diving deep into tech):

                            • The watch can hold only one “live” Bluetooth link to the phone at a time.
                            • When SA wakes up in the background to sync, the watch switches that link over to SA.
                            • Live.τ also needs the same Bluetooth link to stream your track in real time. When SA grabs the link, Live.τ’s session is dropped.
                            • This happens only on Android. On iOS, Suunto App is far more restricted in the background and doesn’t run a permanent service, so the conflict doesn’t appear.

                            Together, these points explain the periodic disconnect/reconnect behavior you may see.

                            In practice this shouldn’t break your recording: the S+ app on the watch reconnects in about a second—essentially one event-loop tick—so no data should be lost. Still, the reconnection is a little annoying and does cost a tiny bit of extra battery.

                            ⸻

                            How can we ease the conflict?

                            Because Suunto App (SA) and Live.τ vie for the same Bluetooth connection, the real limitation lives inside the watch’s BLE firmware.

                            • Temporarily stopping SA’s background service would prevent the clash, but Android doesn’t allow one app to shut down another; In addition I’ve not found any way to stop this service via SA UI, if somebody know how to do that, please let me know it could be a basic recommendation.
                            • Disabling “Discovery” on the watch probably won’t help: SA already has a bonded connection to the watch, and during an active workout the watch generally doesn’t advertise itself anyway, so SA can still reclaim the link.
                            • Ideally we could cooperate with SA e.g., send it an some kind intent that saying “Live.τ is taking the connection now; please pause sync”, however that would require close collaboration with Suunto’s app team.

                            ⸻

                            What we’ve done so far

                            In the latest release, Live.τ now shows silent reconnection notifications so the pop-ups are less distracting. For now that’s all we can do. 🤷

                            Suunto Race
                            Suunto Wings
                            Suunto 9Baro

                            P AntoineA Francesco PaganoF 4 Replies Last reply Reply Quote 7
                            • P Offline
                              panadero @Nikolai Simonov
                              last edited by

                              Hi Folks!

                              Are you was also super excited about this live location feature. How did you manage to install it?

                              I tried to install it as usual. In the iPhone App shows as installed and loaded in my Suunto Race. However, it doesn’t show up in the SuuntoPlus menu when setting up the activity in the watch.

                              Of course my watch is not connecting to the new live.T app.

                              Tried to install/uninstall the LiveLocation (as well as other S+ apps) but doesn’t seem to solve the issue. Did a soft reset already.

                              Did u experience something similar?

                              Thx

                              IMG-1716.png

                              IMG-1717.jpg

                              1 Reply Last reply Reply Quote 0
                              • AntoineA Offline
                                Antoine Bronze Member @Nikolai Simonov
                                last edited by

                                @Nikolai-Simonov said in Live location S+ app:

                                @Francesco-Pagano @Miroslava @SergioB

                                I’ve investigated the issue that, when Suunto App (SA) is running, a Live.τ session on the watch may unexpectedly disconnect and immediately reconnect every 60-90 seconds. also the same issue if SA lost connection with watch.

                                TL;DR: Unfortunately, this is a limitation we cannot fully solve from the Live.τ side alone.

                                ⸻

                                The root of the conflict (without diving deep into tech):

                                • The watch can hold only one “live” Bluetooth link to the phone at a time.
                                • When SA wakes up in the background to sync, the watch switches that link over to SA.
                                • Live.τ also needs the same Bluetooth link to stream your track in real time. When SA grabs the link, Live.τ’s session is dropped.
                                • This happens only on Android. On iOS, Suunto App is far more restricted in the background and doesn’t run a permanent service, so the conflict doesn’t appear.

                                Together, these points explain the periodic disconnect/reconnect behavior you may see.

                                In practice this shouldn’t break your recording: the S+ app on the watch reconnects in about a second—essentially one event-loop tick—so no data should be lost. Still, the reconnection is a little annoying and does cost a tiny bit of extra battery.

                                ⸻

                                How can we ease the conflict?

                                Because Suunto App (SA) and Live.τ vie for the same Bluetooth connection, the real limitation lives inside the watch’s BLE firmware.

                                • Temporarily stopping SA’s background service would prevent the clash, but Android doesn’t allow one app to shut down another; In addition I’ve not found any way to stop this service via SA UI, if somebody know how to do that, please let me know it could be a basic recommendation.
                                • Disabling “Discovery” on the watch probably won’t help: SA already has a bonded connection to the watch, and during an active workout the watch generally doesn’t advertise itself anyway, so SA can still reclaim the link.
                                • Ideally we could cooperate with SA e.g., send it an some kind intent that saying “Live.τ is taking the connection now; please pause sync”, however that would require close collaboration with Suunto’s app team.

                                ⸻

                                What we’ve done so far

                                In the latest release, Live.τ now shows silent reconnection notifications so the pop-ups are less distracting. For now that’s all we can do. 🤷

                                Hello,
                                Thanks !
                                I am wondering if using a Bluetooth device (like a heart rate sensor) might increase disconnections.
                                How do you update the app? Do we need to download it again? (Not yet available in playstore)

                                Watch: Suunto vertical solar

                                Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                                • Francesco PaganoF Offline
                                  Francesco Pagano Silver Members Bronze Member @Nikolai Simonov
                                  last edited by

                                  @Nikolai-Simonov said in Live location S+ app:

                                  What we’ve done so far

                                  In the latest release, Live.τ now shows silent reconnection notifications

                                  @Nikolai-Simonov does it mean the app has been updated? I checked PlayStore and didn’t find a new version. After your previous post, I disabled app notifications from the system settings, and now I noticed that the app requires notifications permissions when I launch it, otherwise it won’t move to the home screen 🤔
                                  Thanks again for looking into this issue and for the details you’re providing

                                  1000009289.jpg

                                  S9PP
                                  S5

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    safari
                                    last edited by

                                    Hello, the area in the image comes with the results of the training. What is the meaning of this SID code?
                                    IMG_4115.jpeg

                                    history:
                                    suunto vertical solar titanium
                                    suunto 9 baro
                                    suunto ambit 3
                                    suunto ambit 2
                                    Suunto Smart Heart Rate Belt

                                    suunto App: apple iphone 13

                                    Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      duffman19
                                      last edited by duffman19

                                      @Nikolai-Simonov I just used the app for an activity and none of my phone’s notifications came through to the watch. That is, I didn’t see any text or phone calls on the watch. When I stopped the activity, they all came through at once. Is this expected behavior or due to the update you mentioned above attempting to silence the live.t app notifications? Not receiving phone notifications would be less safe and convenient in my case.

                                      (Really appreciate your work, btw.)

                                      Edit: I’m on iOS

                                      Vertical Ti

                                      Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                                      • Nikolai SimonovN Offline
                                        Nikolai Simonov @Antoine
                                        last edited by

                                        @Antoine

                                        Using external Bluetooth devices like HR monitors, Stryd, or CORE shouldn’t cause any disconnection issues they work independently and don’t interfere with the watch-to-phone connection.

                                        As for updates:
                                        You can still download the latest version as an APK from the website.
                                        Are there no google play version at all? It probably should be live, since yesterday.

                                        The update is currently under review in the Play Store — usually, Google takes a day or two to approve updates.

                                        Suunto Race
                                        Suunto Wings
                                        Suunto 9Baro

                                        AntoineA 1 Reply Last reply Reply Quote 1
                                        • Nikolai SimonovN Offline
                                          Nikolai Simonov @safari
                                          last edited by

                                          @safari

                                          Great question, the SID code isn’t used for anything just yet.

                                          In the future, when we introduce login via Suunto feature, this code will help link the Live.t session with your Suunto workout.

                                          Suunto Race
                                          Suunto Wings
                                          Suunto 9Baro

                                          1 Reply Last reply Reply Quote 1
                                          • Nikolai SimonovN Offline
                                            Nikolai Simonov @duffman19
                                            last edited by

                                            @duffman19

                                            That’s an interesting observation. I haven’t seen this behavior on iOS before, but I’ll definitely look into it.

                                            Btw, the recent update that silences notifications was only for Android.

                                            It’s possible this is related to how iOS handles background btle connections during an active session, but I’ll do some testing to confirm.

                                            Suunto Race
                                            Suunto Wings
                                            Suunto 9Baro

                                            D 1 Reply Last reply Reply Quote 1
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy