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    And Suunto does it again: mid-activity crash on Suunto Race

    Scheduled Pinned Locked Moved Suunto Race
    racecrashbugs
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    • M Offline
      Mattg576 @Olaf Gottschalk
      last edited by

      @wakarimasen said in And Suunto does it again: mid-activity crash on Suunto Race:

      By the way - I have no agenda here… I just thought that it’s easy for a new user to see such a topic and think that there’s an endemic problem.

      @Olaf-Gottschalk 😂

      And Suunto does it again: mid-activity crash on Suunto Race

      Likewise no agenda here either.

      Get over yourself pal…

      Race
      9 Peak
      Ambit 3 Peak
      Ambit 2R (sold)
      Suunto T3d (expired)

      1 Reply Last reply Reply Quote 2
      • W Offline
        wakarimasen Silver Members @Olaf Gottschalk
        last edited by wakarimasen

        @Olaf-Gottschalk said in And Suunto does it again: mid-activity crash on Suunto Race:

        If there’s one thing I hate, it’s answers like “mine never crashed” or “it’s your fault”.

        Not really saying the first (although it’s true) and definitely not saying the second - even though it appears you would like that to be the case.

        In fact, I’m more interested in understanding if your situation is an isolated instance against a backdrop of few similar failures. That would be interesting to other (and especially potential) users. In a way it might even help you too…or not, that’s fine as well.

        Suunto Race Titanium
        Suunto Ambit3 Peak
        Polar H10
        Polar OH1

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        • cosme.costaC Offline
          cosme.costa
          last edited by cosme.costa

          I have had several Suuntos and a Garmin bike computer. I only have had one crash mid activity with the S9B and two saving the activity in the S9B too in the five years that I’ve been using the watch. Now, in 1.5 years with the SV, zero crashes. With the Garmin 530, I had a crash every 10 rides aprox. now I own a Coros Dura and zero crashes so far.

          @Olaf-Gottschalk If you have had so many crashes, 10 in two years are too much, in my opinion, and taking into account that seems that people do no have as many issues as you have I would tend to believe that or your hardware is not right and makes your watch crash or you use something around the watch that make it crash (magnets, etc…) or your case of use is what makes the watch crash and hasn’t been considered during the watch tests. In any case I think that Suunto should contact you to find the issue.

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          • A Offline
            aiv4r @Olaf Gottschalk
            last edited by

            @Olaf-Gottschalk 10 crashes in 2 years, that sounds horrible. Sounds like something is faulty and since uou mentioned different fw, most likely it is something with hardware. Or are you recording activity like 2-3 times a day everyday?

            Suunto Race S (Titanium Canary)
            Suunto Vertical (Titanium Solar Forest)

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            • EzioAuditoreE Offline
              EzioAuditore Gold Members @Olaf Gottschalk
              last edited by

              @Olaf-Gottschalk I do not know if this is at all helpful but my experience with the Vertical was same as yours crash after crash. Even the replacement had the same. Got the Race (after no crash experience for a year with the FR965) and it was perfect - except on this one long run that I had snap to route but the GPS drift was so bad that the track at the end and all the notifications off track on track were pretty bad - resolved it with Hard reset.
              And I also have the Ocean…. Not a single issue since day one: not a single crash, not a single GPS drift… stable like tank!

              Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
              Suunto Wing

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              • AudaxjoeA Offline
                Audaxjoe
                last edited by

                Just checked SA, I have 422 activity record this year, walking, cycling and yoga mainly. No crashing.

                I’d think 10 could possibly be something wrong with that particular watch.

                Suunto Vertical
                Suunto 9 BARO
                Garmin Fenix 3, 5
                Suunto Vector

                M 1 Reply Last reply Reply Quote 1
                • M Offline
                  maszop Bronze Member @Audaxjoe
                  last edited by

                  My watch (SV) sometimes crashes during activity. Several times a year. Always on the map screen.

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                  • Kenneth De CockerK Offline
                    Kenneth De Cocker @Olaf Gottschalk
                    last edited by

                    @Olaf-Gottschalk Same here today I just had another crash mid activity …
                    Since I had the watch I think I have had 5 crashes also on different firmwares…

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                    • Kenneth De CockerK Offline
                      Kenneth De Cocker @wakarimasen
                      last edited by

                      @wakarimasen since I had the watch I’m at 5 crashes so far every time I sent te logs to suunto. Today was just during a training, I was 1h30 in) but last time it was when I was running the Lee trail when I was already running for 3h… thank god then I noticed it quite quickly…

                      M 1 Reply Last reply Reply Quote 1
                      • M Offline
                        maszop Bronze Member @Kenneth De Cocker
                        last edited by

                        Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.

                        2 Kenneth De CockerK 2 Replies Last reply Reply Quote 0
                        • 2 Offline
                          2b2bff @maszop
                          last edited by

                          @maszop my only restart, yet happened on the ZoneSense screen or on the first screen of the buit-in basic profile.

                          Suunto Race S

                          1 Reply Last reply Reply Quote 1
                          • Kenneth De CockerK Offline
                            Kenneth De Cocker @maszop
                            last edited by

                            @maszop said in And Suunto does it again: mid-activity crash on Suunto Race:

                            Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.

                            When I was running the Lee trail it was on the maps screen. But this weekend when it happend I didn’t use a map it was just on normal screen for running.

                            1 Reply Last reply Reply Quote 1
                            • peegeeP Offline
                              peegee @Olaf Gottschalk
                              last edited by

                              @Olaf-Gottschalk hearing too much ch about crashes lately

                              Been with a Suunto on my wrist since Ambit2
                              Currently alternating between Race titanium & Vertical titanium solar.
                              Would love a Vertical with amoled display.

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                              • VoiGASV Offline
                                VoiGAS Silver Members
                                last edited by VoiGAS

                                Second crash today in about 1 year with the Race S. Crashes in the last 20 years with Garmin FR201, FR910xt, Huawei watch, Ambit3, Suunto5 and Suunto9P: Zero!
                                I don’t get that we are discussing about how many crashes per year are normal given this relation.


                                Race S
                                Ambit3 Vertical

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