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    Losing faith on the S9 (treadmill & HR) latest firmware

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    • nassoscN Offline
      nassosc
      last edited by

      In my case instead of improving with every update things are getting worse (but hopefully will imrove again)

      I have two issues with the S9 and the latest firmware

      1- when running on the treadmill after the recent firmware update I get serious diffence between the watch and the treadmill (measured on two different treadmills)

      First case 3.4k on the watch - 4.6k on the treadmill. Second case, this morning 5.53k S9 - 8k on the treadmill. huge difference. with the previous firmware the difference was 100m to 200m on a 10k run. Is there a calibration option? went through the menus but did not see something.

      This is highly annoying since at the moment (and the next few months) the majority of my training is done a treadmill.

      2- OHR problem (which has not been touched on this firmware) and discussed on other post the OHR needs 8-10minutes to start measuring properly.

      Hoping on a new firmware soon that will solve these problems. This is poor performance of the flaship watch making me have second thoughts on being an early adopter (since I cant do much to improve suuntos develpoment speed or quality).

      Was really happy with my spartan ultra.

      Brad_OlwinB D 2 Replies Last reply Reply Quote 2
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @nassosc
        last edited by

        @nassosc getting accurate wrist data for distance on a treadmill is likely not possible. Only a footpod will be accurate. Treadmills are notoriously inaccurate as well so be careful how you make comparisons.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        nassoscN 1 Reply Last reply Reply Quote 0
        • nassoscN Offline
          nassosc @Brad_Olwin
          last edited by

          @Brad_Olwin I understand that but my surprise is that I had excellent results before. With the same watch and the spartan. Not 20-25% difference.

          1 Reply Last reply Reply Quote 2
          • nassoscN Offline
            nassosc
            last edited by

            Had a talk to my coach today and he confrimed that the treadmills are calibrated.
            Did a 15k run and the S9 logged 9.89k!

            Will try to downgrade the firmware

            Brad_OlwinB 1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @nassosc
              last edited by

              @nassosc Need to have @Dimitrios-Kanellopoulos check on this. Should not have been worse. Can you confirm that GPS is off?

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              nassoscN 1 Reply Last reply Reply Quote 0
              • nassoscN Offline
                nassosc @Brad_Olwin
                last edited by

                @Brad_Olwin yes gps is off.

                1 Reply Last reply Reply Quote 0
                • SlaShS Offline
                  SlaSh Platinum Member
                  last edited by

                  Do some running with GPS outside and it will calibrate accelerometer. Because every update wipes calibrated data.

                  EgikaE nassoscN oeagleoO 3 Replies Last reply Reply Quote 1
                  • EgikaE Offline
                    Egika Platinum Member @SlaSh
                    last edited by

                    @SlaSh said in Losing faith on the S9 (treadmill & HR) latest firmware:

                    Do some running with GPS outside and it will calibrate accelerometer. Because every update wipes calibrated data.

                    Right.
                    The problem is, that you need some technical background to explain the behavior of the watch…
                    And even then there is a lot of guessing about the functions happening in the background.
                    Why not add an indicator in the watch information about if calibration für walking or running has been completed? Just two flags should not be too difficult to add.

                    Or a warning when starting a run w/o GPS, that the accelerometer has not yet been calibrated.

                    Or at least a hint in the manual.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    1 Reply Last reply Reply Quote 3
                    • nassoscN Offline
                      nassosc @SlaSh
                      last edited by

                      @SlaSh unfortunatly I have done a run with the GPS, actually it was the run before the 3 horrible treadmill runs. Will do another one since my options are limited. Thank you.

                      1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        There was nothing touched regarding the accelerometer. Try to reflash the FW or reset

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • nassoscN Offline
                          nassosc
                          last edited by

                          Did a FW reset and a GPS run and accelerometer seems to be calibrated. Just to set the record straight…

                          SlaShS 1 Reply Last reply Reply Quote 1
                          • oeagleoO Offline
                            oeagleo @SlaSh
                            last edited by

                            @SlaSh said in Losing faith on the S9 (treadmill & HR) latest firmware:

                            Do some running with GPS outside and it will calibrate accelerometer. Because every update wipes calibrated data.

                            I’m curious, am I reading this right that if you update the watch, the calibration data for indoor distance, etc is wiped, and you must again do the run outside to recalibrate before it’s accurate indoors again?

                            'Life should not be a journey to the grave with the intention of arriving safely in a pretty … rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming "Wow! What a Ride!”.

                            SlaShS 1 Reply Last reply Reply Quote 0
                            • nassoscN Offline
                              nassosc
                              last edited by

                              @oeagleo I have updated the watch several times before in the past and callibration was not needed. Not sure it was a bad update (if that is possible) or it just needed calibrating.

                              1 Reply Last reply Reply Quote 1
                              • SlaShS Offline
                                SlaSh Platinum Member @oeagleo
                                last edited by SlaSh

                                @oeagleo watch update is clearing cached data as accelerometer calibration profile and other, so you need to do activity with GPS to get it calibrated again. This is nothing new Farmin watched act the same after upgrade.

                                1 Reply Last reply Reply Quote 0
                                • SlaShS Offline
                                  SlaSh Platinum Member @nassosc
                                  last edited by

                                  @nassosc and how treadmill distance and etc looks like now?

                                  nassoscN 1 Reply Last reply Reply Quote 0
                                  • nassoscN Offline
                                    nassosc @SlaSh
                                    last edited by

                                    @slash treadmill distance is correct now.

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @nassosc
                                      last edited by

                                      @nassosc what solved it ?

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      1 Reply Last reply Reply Quote 0
                                      • nassoscN Offline
                                        nassosc
                                        last edited by

                                        not sure, did a watch reset and a gps run. after that the treadmill distance was again ok

                                        1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User
                                          last edited by

                                          I totally agree with you…Screenshot_20181211-175011_Suunto.jpg

                                          I am 45 years old…y I was sustaining 219 BPM for more than 20 min at the beginning of my work out…

                                          Incredible… or I am a SuperHuman

                                          nassoscN SlaShS 2 Replies Last reply Reply Quote 0
                                          • nassoscN Offline
                                            nassosc @Guest
                                            last edited by

                                            @Marcel-Baliño its all the good training! well i get the same error and after about 8-10min it drops to normal levels. As far as I know it is problem with the sensor software that some encounter and it will most probably be fixed in the next update.

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