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    sleep tracking not working after most recent update

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • Ecki D.E Offline
      Ecki D. Bronze Member @Jaxxdu
      last edited by

      @Jaxxdu This morning I again had the passkey lock in the morning but the sensor has been flashing - so maybe there was dropout tonight.

      Just checked but it looks okay. Strange that the lock screen was on though.

      https://www.strava.com/athletes/37982563
      https://www.instagram.com/macdev

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      • C Offline
        cheetah694 Bronze Member @Brad_Olwin
        last edited by

        @Brad_Olwin This issue is real. A friend of mine had it on the latest firmware right after the update although me myself have never had it.

        Suunto 9 Peak Pro

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        • Samuli SutinenS Offline
          Samuli Sutinen
          last edited by

          Hi all

          Same OHR issue is still happening with my wife’s S9PP. OHR stops at some point, and she has to do soft reset (reboot) to fix it. Any news about a fix for this? The “feature” is really frustrating.

          -Samuli

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          • J Offline
            Jaxxdu @Samuli Sutinen
            last edited by

            Hi. It happened to me again on Saturday. I reported and sent the logs again, but no feedback. The last information from the service department is that the reboot is the only solution for now, and in my case, they support me with the return because I got it less than 1 month ago. If more people report it, maybe they will pay attention to it… Or at least, it would be good to know if they are working on it and they could release a solution at some point…

            Ecki D.E 1 Reply Last reply Reply Quote 0
            • Ecki D.E Offline
              Ecki D. Bronze Member @Jaxxdu
              last edited by

              @Jaxxdu I did just post in the iOS 3.6.0 thread there is something wrong with the sync too and I can see HR sensor failures almost every night. Like this:
              IMG_5051.png

              I am no longer sure if I would go for Suunto device for diving.
              I always loved Suunto products, compasses, watches but seems like modern software and qa for that is just still in its childhood. This isn’t only a Suunto problem it’s true for other smartwatch, device and even car manufacturers. So I guess we shouldn’t rely on it unless it’s bare analog metal.

              https://www.strava.com/athletes/37982563
              https://www.instagram.com/macdev

              Ecki D.E 1 Reply Last reply Reply Quote 0
              • Ecki D.E Offline
                Ecki D. Bronze Member @Ecki D.
                last edited by

                It happened again last night. Sleep tracking stopped at 4:46.
                I wear the watch fairly tight, so I don’t think fit is the issue.
                I restarted the 9 Peak Pro on Sunday before recharging it.
                Since the last update, it seems to happen more frequently.
                Has anyone tested whether turning off SpO₂ makes a difference?

                https://www.strava.com/athletes/37982563
                https://www.instagram.com/macdev

                Brad_OlwinB J 2 Replies Last reply Reply Quote 0
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @Ecki D.
                  last edited by

                  @Ecki-D. I tested my 9PP and it recorded sleep with no issues. The upcoming firmware update should fix this. I do not think that turning off SpO2 will help.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing/Race2Ti

                  Ecki D.E M 2 Replies Last reply Reply Quote 1
                  • J Offline
                    Jaxxdu @Ecki D.
                    last edited by

                    @Ecki-D. Lately, it has worked well for me. It happened twice in about a month. I always had the SpO2 enabled.

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                    • Ecki D.E Offline
                      Ecki D. Bronze Member @Brad_Olwin
                      last edited by

                      @Brad_Olwin good news - looking forward for the next release 🤙

                      https://www.strava.com/athletes/37982563
                      https://www.instagram.com/macdev

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                      • M Offline
                        Matúš Bronze Member @Brad_Olwin
                        last edited by

                        @Brad_Olwin said in sleep tracking not working after most recent update:

                        I tested my 9PP and it recorded sleep with no issues.

                        @Brad_Olwin, as reported in https://forum.suunto.com/post/182036, the OHR sensor gave up during last night after more that a month since the watch update.

                        I’m not writing just to duplicate the post, but to highlight that a week-ish testing should not be enough to validate this issue solution; actually, tonight was the first time the OHR sensor stopped since the 11th of November.

                        Suunto 9 Peak Pro Titanium Slate
                        Suunto Spartan Sport

                        #swatt

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