Suunto 9 Peak Pro no watch faces on watch and in app

duffman19

@pavel.samokha Any updates on this? My watches (9PP and V1) are still affected and unable to load any SuuntoPlus watch faces.

Highlands

@duffman19 Same problem still persists on my V1.

Antanas V

@duffman19 Same problem still persists on my Race S.

duffman19

@pavel.samokha The latest watch update (2.50.26) has not solved this issue for me. I still cannot load SuuntoPlus watch faces on my 9PP and V1. Should we assume that anyone running outdated Suunto App software is out of luck?

pavel.samokha

@duffman19 sorry, I didn’t have time yet to take a look into this problem. I still plan to, but I can’t say when

duffman19

@pavel.samokha Thanks. I understand it probably only affects a small minority of users.

Markus Sonderegger

Same situation for me unfortunately. After updating to 2.50.26, watch faces still won’t load on my 9 Peak Pro. Nothing has changed on my end. At this point it’s getting a bit frustrating,

pilleus

After the update to the actual firmware my 9PP resetted the watch face to the standard watch face twice while syncing the watch with Suunto plus. ️

duffman19

@pilleus This is frustrating. Hopefully they’ll find a fix soon.

It wouldn’t bother me quite as much except that the default watch face is now the “Adrenaline” one, which is pretty limited with two data fields and not my cup of tea design wise. All of the original marketing material for the 9PP used the “Data” watch face, which is at least a bit more versatile.

Antanas V

The latest watch update (2.50.26) has not solved this issue for me. I still cannot load SuuntoPlus watch faces on my Suunto Race S. I supposed it is for Suunto App version 2.39.1 on iOS 15.8.5. But still it is very frustrating, for that I cannot have watchfaces I want on my watch for that I have not that kind of the phone (iOS). Problem began when Suunto released message that watchfaces can be downloaded straight through Suunto App I suppose. Willing for problem solving…

pilleus

And today the Vertical again. Default watch face after the sync with Suunto plus. ️️️

pavel.samokha

Please check if you can install watchfaces now and your installed watchfaces restored/synced to the watch

duffman19

Yes, watch faces now work for me, both SV1 and 9PP on iOS 15.8.5. Thank you, @pavel.samokha

pavel.samokha

@duffman19 thanks for your patience and sorry for inconvenience.
Unfortunately as we can’t release new versions for devices Apple doesn’t support I cannot promise no issues in the future

Antanas V

@pavel.samokha Wow, it is all good with watchfaces on my Race S with iOS 15.8.5, too. Thank You very much! Phew…

duffman19

@pavel.samokha said in Suunto 9 Peak Pro no watch faces on watch and in app:

Unfortunately as we can’t release new versions for devices Apple doesn’t support I cannot promise no issues in the future

Understood and expected at this point. I’ve been slowly losing access to certain apps recently, but I’ll hold on as long as I can.

pilleus

9PP resetted to standard watch face during the sync with Suunto app today. All downloaded watch faces in the 9PP deleted again. 🤬