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    Suunto 9 Peak Pro no watch faces on watch and in app

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • pilleusP Offline
      pilleus
      last edited by

      Okay, it was in the morning. Now I connected the Vertical to use it for cycling.

      Suunto app decided to show the standard watch face during the first sync.

      Suunto, I accept the challenge! 😎🤣

      https://www.instagram.com/moves.are.life/
      Suunto Vertical Black Lime
      Suunto 9 Peak Pro Black
      Suunto Spartan Ultra Stealth Titanium

      1 Reply Last reply Reply Quote 0
      • D Offline
        duffman19 @pavel.samokha
        last edited by

        @pavel.samokha Any updates on this? My watches (9PP and V1) are still affected and unable to load any SuuntoPlus watch faces.

        Vertical Ti / S9PP Ti / S9P Ti

        HighlandsH Antanas VA 2 Replies Last reply Reply Quote 0
        • HighlandsH Offline
          Highlands @duffman19
          last edited by

          @duffman19 Same problem still persists on my V1.

          SV2&SV1

          1 Reply Last reply Reply Quote 0
          • Antanas VA Offline
            Antanas V @duffman19
            last edited by

            @duffman19 Same problem still persists on my Race S.

            1 Reply Last reply Reply Quote 0
            • D Offline
              duffman19 @pavel.samokha
              last edited by

              @pavel.samokha The latest watch update (2.50.26) has not solved this issue for me. I still cannot load SuuntoPlus watch faces on my 9PP and V1. Should we assume that anyone running outdated Suunto App software is out of luck?

              Vertical Ti / S9PP Ti / S9P Ti

              pavel.samokhaP 1 Reply Last reply Reply Quote 0
              • pavel.samokhaP Offline
                pavel.samokha @duffman19
                last edited by

                @duffman19 sorry, I didn’t have time yet to take a look into this problem. I still plan to, but I can’t say when

                Opinions expressed are solely my own and do not express the views or opinions of my employer

                D Markus SondereggerM 2 Replies Last reply Reply Quote 0
                • D Offline
                  duffman19 @pavel.samokha
                  last edited by

                  @pavel.samokha Thanks. I understand it probably only affects a small minority of users.

                  Vertical Ti / S9PP Ti / S9P Ti

                  1 Reply Last reply Reply Quote 0
                  • Markus SondereggerM Offline
                    Markus Sonderegger @pavel.samokha
                    last edited by

                    Same situation for me unfortunately. After updating to 2.50.26, watch faces still won’t load on my 9 Peak Pro. Nothing has changed on my end. At this point it’s getting a bit frustrating,

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                    • pilleusP Offline
                      pilleus
                      last edited by

                      After the update to the actual firmware my 9PP resetted the watch face to the standard watch face twice while syncing the watch with Suunto plus. ☹️

                      https://www.instagram.com/moves.are.life/
                      Suunto Vertical Black Lime
                      Suunto 9 Peak Pro Black
                      Suunto Spartan Ultra Stealth Titanium

                      D 1 Reply Last reply Reply Quote 1
                      • D Offline
                        duffman19 @pilleus
                        last edited by

                        @pilleus This is frustrating. Hopefully they’ll find a fix soon.

                        It wouldn’t bother me quite as much except that the default watch face is now the “Adrenaline” one, which is pretty limited with two data fields and not my cup of tea design wise. All of the original marketing material for the 9PP used the “Data” watch face, which is at least a bit more versatile.

                        Vertical Ti / S9PP Ti / S9P Ti

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                        • Antanas VA Offline
                          Antanas V
                          last edited by

                          The latest watch update (2.50.26) has not solved this issue for me. I still cannot load SuuntoPlus watch faces on my Suunto Race S. I supposed it is for Suunto App version 2.39.1 on iOS 15.8.5. But still it is very frustrating, for that I cannot have watchfaces I want on my watch for that I have not that kind of the phone (iOS). Problem began when Suunto released message that watchfaces can be downloaded straight through Suunto App I suppose. Willing for problem solving…

                          1 Reply Last reply Reply Quote 1
                          • pilleusP Offline
                            pilleus
                            last edited by

                            And today the Vertical again. Default watch face after the sync with Suunto plus. ☹️☹️☹️

                            https://www.instagram.com/moves.are.life/
                            Suunto Vertical Black Lime
                            Suunto 9 Peak Pro Black
                            Suunto Spartan Ultra Stealth Titanium

                            1 Reply Last reply Reply Quote 1
                            • pavel.samokhaP Offline
                              pavel.samokha
                              last edited by pavel.samokha

                              Please check if you can install watchfaces now and your installed watchfaces restored/synced to the watch

                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              D 1 Reply Last reply Reply Quote 1
                              • D Offline
                                duffman19 @pavel.samokha
                                last edited by duffman19

                                Yes, watch faces now work for me, both SV1 and 9PP on iOS 15.8.5. Thank you, @pavel.samokha

                                Vertical Ti / S9PP Ti / S9P Ti

                                pavel.samokhaP 1 Reply Last reply Reply Quote 1
                                • pavel.samokhaP Offline
                                  pavel.samokha @duffman19
                                  last edited by

                                  @duffman19 thanks for your patience and sorry for inconvenience.
                                  Unfortunately as we can’t release new versions for devices Apple doesn’t support I cannot promise no issues in the future

                                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                                  Antanas VA D 2 Replies Last reply Reply Quote 0
                                  • Antanas VA Offline
                                    Antanas V @pavel.samokha
                                    last edited by

                                    @pavel.samokha Wow, it is all good with watchfaces on my Race S with iOS 15.8.5, too. Thank You very much! Phew…

                                    1 Reply Last reply Reply Quote 1
                                    • D Offline
                                      duffman19 @pavel.samokha
                                      last edited by

                                      @pavel.samokha said in Suunto 9 Peak Pro no watch faces on watch and in app:

                                      Unfortunately as we can’t release new versions for devices Apple doesn’t support I cannot promise no issues in the future

                                      Understood and expected at this point. I’ve been slowly losing access to certain apps recently, but I’ll hold on as long as I can.

                                      Vertical Ti / S9PP Ti / S9P Ti

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                                      • pilleusP Offline
                                        pilleus
                                        last edited by

                                        9PP resetted to standard watch face during the sync with Suunto app today. All downloaded watch faces in the 9PP deleted again. 🤬

                                        https://www.instagram.com/moves.are.life/
                                        Suunto Vertical Black Lime
                                        Suunto 9 Peak Pro Black
                                        Suunto Spartan Ultra Stealth Titanium

                                        1 Reply Last reply Reply Quote 0
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