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    Suunto 9 Peak Pro no watch faces on watch and in app

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • Antanas VA Offline
      Antanas V @duffman19
      last edited by

      @duffman19 I guess too, but don`t want to change my iPhone SE 1gen for that!

      D 1 Reply Last reply Reply Quote 1
      • D Offline
        duffman19 @Antanas V
        last edited by

        @Antanas-V I thought I was the only one still using that phone! Hopefully it’s a backend issue with SuuntoPlus (maybe related to upcoming watch firmware or SA updates) and it will get resolved soon.

        I don’t mind the stock 9PP watch face, but I much prefer having an analog one. In fact, I’ve gone back to wearing an original 9P while this gets sorted since all of the faces are built-in to the software.

        Vertical Ti / S9PP Ti / S9P Ti

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        • pilleusP Offline
          pilleus
          last edited by pilleus

          Today I switched back from the Vertical to the 9PP. The question wasn’t whether the watch faces would be deleted and reset to the default watch face, but whether it would happen on the first or second sync with the app. Surprise, it was the second one! 😫

          21568.png 21569.png

          https://www.instagram.com/moves.are.life/
          Suunto Vertical Black Lime
          Suunto 9 Peak Pro Black
          Suunto Spartan Ultra Stealth Titanium

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          • pilleusP Offline
            pilleus
            last edited by pilleus

            The 9PP resetted over night to the standard watch face without beeing connected to SA.

            The Vertical with the first sync this morning.

            😡

            21615.jpg

            https://www.instagram.com/moves.are.life/
            Suunto Vertical Black Lime
            Suunto 9 Peak Pro Black
            Suunto Spartan Ultra Stealth Titanium

            cosme.costaC 1 Reply Last reply Reply Quote 0
            • cosme.costaC Offline
              cosme.costa @pilleus
              last edited by

              @pilleus This is strange, I do not have any issue with watch faces and my SVTS, I’m using last SA beta and las firmware in the watch. I just have synced the watch and everything went as expected. My current watchface is the Race 2 one.

              pilleusP 1 Reply Last reply Reply Quote 0
              • pilleusP Offline
                pilleus @cosme.costa
                last edited by

                @cosme.costa

                I use this one on both watches. Since a long time. Never before the first crash on Suunto’s Plus side any issues. Since that moment again and again the reset to the standard watch face and no other watch faces on the watches. After some syncs the watch faces will be back, but all configuration is löst.

                I resetted both watches to factory settings, no luck.

                21623.png

                https://www.instagram.com/moves.are.life/
                Suunto Vertical Black Lime
                Suunto 9 Peak Pro Black
                Suunto Spartan Ultra Stealth Titanium

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                • pilleusP Offline
                  pilleus
                  last edited by

                  Have I already told you what the 9PP did this morning? The daily watch face madness is going on. 😕

                  https://www.instagram.com/moves.are.life/
                  Suunto Vertical Black Lime
                  Suunto 9 Peak Pro Black
                  Suunto Spartan Ultra Stealth Titanium

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                  • pilleusP Offline
                    pilleus
                    last edited by

                    Okay, it was in the morning. Now I connected the Vertical to use it for cycling.

                    Suunto app decided to show the standard watch face during the first sync.

                    Suunto, I accept the challenge! 😎🤣

                    https://www.instagram.com/moves.are.life/
                    Suunto Vertical Black Lime
                    Suunto 9 Peak Pro Black
                    Suunto Spartan Ultra Stealth Titanium

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                    • D Offline
                      duffman19 @pavel.samokha
                      last edited by

                      @pavel.samokha Any updates on this? My watches (9PP and V1) are still affected and unable to load any SuuntoPlus watch faces.

                      Vertical Ti / S9PP Ti / S9P Ti

                      HighlandsH Antanas VA 2 Replies Last reply Reply Quote 0
                      • HighlandsH Offline
                        Highlands @duffman19
                        last edited by

                        @duffman19 Same problem still persists on my V1.

                        SV2&SV1

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                        • Antanas VA Offline
                          Antanas V @duffman19
                          last edited by

                          @duffman19 Same problem still persists on my Race S.

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            duffman19 @pavel.samokha
                            last edited by

                            @pavel.samokha The latest watch update (2.50.26) has not solved this issue for me. I still cannot load SuuntoPlus watch faces on my 9PP and V1. Should we assume that anyone running outdated Suunto App software is out of luck?

                            Vertical Ti / S9PP Ti / S9P Ti

                            pavel.samokhaP 1 Reply Last reply Reply Quote 0
                            • pavel.samokhaP Offline
                              pavel.samokha @duffman19
                              last edited by

                              @duffman19 sorry, I didn’t have time yet to take a look into this problem. I still plan to, but I can’t say when

                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              D Markus SondereggerM 2 Replies Last reply Reply Quote 0
                              • D Offline
                                duffman19 @pavel.samokha
                                last edited by

                                @pavel.samokha Thanks. I understand it probably only affects a small minority of users.

                                Vertical Ti / S9PP Ti / S9P Ti

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                                • Markus SondereggerM Offline
                                  Markus Sonderegger @pavel.samokha
                                  last edited by

                                  Same situation for me unfortunately. After updating to 2.50.26, watch faces still won’t load on my 9 Peak Pro. Nothing has changed on my end. At this point it’s getting a bit frustrating,

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                                  • pilleusP Offline
                                    pilleus
                                    last edited by

                                    After the update to the actual firmware my 9PP resetted the watch face to the standard watch face twice while syncing the watch with Suunto plus. ☹️

                                    https://www.instagram.com/moves.are.life/
                                    Suunto Vertical Black Lime
                                    Suunto 9 Peak Pro Black
                                    Suunto Spartan Ultra Stealth Titanium

                                    D 1 Reply Last reply Reply Quote 1
                                    • D Offline
                                      duffman19 @pilleus
                                      last edited by

                                      @pilleus This is frustrating. Hopefully they’ll find a fix soon.

                                      It wouldn’t bother me quite as much except that the default watch face is now the “Adrenaline” one, which is pretty limited with two data fields and not my cup of tea design wise. All of the original marketing material for the 9PP used the “Data” watch face, which is at least a bit more versatile.

                                      Vertical Ti / S9PP Ti / S9P Ti

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